BAV Motor Company Avaliações 

107
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing experience from start to finish. Super helpful, any questions I asked they were answered promptly. Top guys working at this garage. Would recommend 😁

Avaliado com 5 de um total de 5 estrelas

Really happy with the service I received when purchasing my car. Everyone was so friendly, helpful and welcoming from start to finish. They were happy to answer any questions and took the time to ex... Ver mais

Avaliado com 4 de um total de 5 estrelas

Luke was the guy who sold me my Kia Stonic on the 21st July, he was really helpful got the paperwork done efficiently enough, kind, and considerate. The inly reason I haven't given 5 stars is becaus... Ver mais

Avaliado com 5 de um total de 5 estrelas

Spent a lot of time looking at different cars, then came across BAV motor company. Travelled up to look at the car and was able to test drive myself. Really helpful guys, no pushy sales tactics. Also... Ver mais

Detalhes da empresa

  1. Concessionária
  2. Loja de Automóveis
  3. Serviço de Motorista
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Escrito pela empresa

Founded on quality, trust and service, BAV Motor Company is a family-run used-car dealership based in Pyle, Bridgend, Wales. With over 40 years of experience in buying, selling and sourcing high quality second-hand vehicles, we are committed to delivering a car buying experience that is transparent, friendly and fair.  ⸻ Why Choose Us • Experience you can rely on. Generations of automotive expertise mean we know what makes a good used car—just as importantly, we know what doesn’t.  • Excellent selection. We offer a wide range of vehicles, all carefully inspected and described accurately. Our goal is to match you with a car that fits your needs and budget.  • Finance & warranties. Low-rate finance options are available (terms apply), plus warranty support to protect your purchase and your peace of mind.  • Outstanding customer service. Our team is friendly, honest, and approachable. Whether browsing, buying, or after-sales, we aim to make every step straightforward and stress-free.  ⸻ What People Say With over 600 reviews across multiple platforms, BAV Motor Company has achieved a reputation score exceeding 4.7/5 in many listings. Customers most often praise: • friendly staff • excellent value for money • helpful after-sales support  ⸻ Our Promise At BAV, we believe car ownership should be exciting, not exhausting. That means no hidden defects, no surprise fees, and no pressure sales. Just a vehicle you can rely on, with a team that treats you with respect.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

107 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(107)

97 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Love my new car….

Spent a lot of time looking at different cars, then came across BAV motor company. Travelled up to look at the car and was able to test drive myself. Really helpful guys, no pushy sales tactics. Also offered us back to fix a small issue on door handle as needed the car asap. Would definitely recommend. Great selection of cars and very friendly customer service

17 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic company!

Fantastic company! Bought my first car from BAV Motors, and I was so nervous at first. They made everything so easy and simple, I highly recommend.

I was very impressed that they wouldn't sell me a car that had a minor fault (sunroof issue) until they fixed it, which they did! I would 100% use this company again, thank you! ❤️

14 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rude and terrible customer service!

After several helpful conversations on the phone about a vehicle and the logistics of visiting (we weren’t local so a few days needed), arrangements were made to visit and take a look. Deposit offered as well as offering to pay the full price to hold the car due to being as certain as we could be based on the advertised details. We were told that wasn’t necessary and if they had any other enquiries they would call so we could place a deposit to hold it. Noticed the car taken off site, guessed for MOT which was promised in preparation for purchase, but called to check only to be told someone had put a deposit down and was looking at it at that very moment. Very unhelpful and rude member of staff, wouldn’t listen, was rude and wouldn’t pass us on to the person we had already arranged the purchase with, he then hung up! Very disappointed, disrespectful and disgusting customer service!

30 de março de 2026
Avaliação não solicitada
logotipo da BAV Motor Company

Resposta da BAV Motor Company

Thank you for your feedback. We are sorry to hear that you were disappointed with your experience.

We understand your frustration, particularly as you had been in contact with us regarding the vehicle and had made arrangements to travel to view it. While we always do our best to keep interested customers informed, vehicles can attract significant interest and, unfortunately, in this instance another customer secured the vehicle before a deposit was taken.

We appreciate that you offered to leave a deposit and regret any misunderstanding regarding the process. We also take your comments about the telephone conversation seriously, as courtesy and professionalism are standards we expect from all members of our team. We will be reviewing this matter internally to better understand what happened.

We value every customer enquiry and are genuinely sorry that this experience did not meet your expectations. Thank you for bringing your concerns to our attention, and we wish you all the best in finding the right vehicle

Avaliado com 5 de um total de 5 estrelas

Customer experience

I spent many weeks looking for the replacement car my wife and I wanted. We were fortunate to find the right one at BAV motor co in Pyle Bridgend. The sales staff were very polite and made us feel welcome. There was no sales pressure at all and we took as long as we liked viewing the car we had chosen. They serviced and MOT,d the car for us and even gave 12months AA breakdown cover as part of the deal. I would recommend BAV to anyone looking for a quality car and great customer service.

20 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From start to finish the service was…

From start to finish the service was exceptionally. Very professional and a really enjoyable experience. Everything was straightforward and no pushy car sales techniques to get you to part with your money. Highly recommended

21 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience buying my dream car

My experience was great. I was left with the car to have a good look and a drive with no pressure to buy.

The sales team were easy to deal with and all the little bits we agreed on were done before I took delivery of the car.

I would certainly look them up next time I need a new car.

14 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, everyone was really helpful and knowledgeable. They were happy to answer all our questions. Very satisfied with our visit there today

7 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Definitely recommend

Can’t thank the staff at BAV motor company enough. They were so helpful with the process of buying my new car and talked me through everything thoroughly. Would definitely recommend!!

6 de março de 2026
Avaliação não solicitada

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