Amazing experience from start to finish. Super helpful, any questions I asked they were answered promptly. Top guys working at this garage. Would recommend 😁
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Veja o que dizem as avaliações
Really happy with the service I received when purchasing my car. Everyone was so friendly, helpful and welcoming from start to finish. They were happy to answer any questions and took the time to ex... Ver mais
Luke was the guy who sold me my Kia Stonic on the 21st July, he was really helpful got the paperwork done efficiently enough, kind, and considerate. The inly reason I haven't given 5 stars is becaus... Ver mais
Spent a lot of time looking at different cars, then came across BAV motor company. Travelled up to look at the car and was able to test drive myself. Really helpful guys, no pushy sales tactics. Also... Ver mais
Detalhes da empresa
- Concessionária
- Loja de Automóveis
- Serviço de Motorista
- Concessionária de veículos motorizados
- Revendedora de carros usados
Escrito pela empresa
Founded on quality, trust and service, BAV Motor Company is a family-run used-car dealership based in Pyle, Bridgend, Wales. With over 40 years of experience in buying, selling and sourcing high quality second-hand vehicles, we are committed to delivering a car buying experience that is transparent, friendly and fair.  ⸻ Why Choose Us • Experience you can rely on. Generations of automotive expertise mean we know what makes a good used car—just as importantly, we know what doesn’t.  • Excellent selection. We offer a wide range of vehicles, all carefully inspected and described accurately. Our goal is to match you with a car that fits your needs and budget.  • Finance & warranties. Low-rate finance options are available (terms apply), plus warranty support to protect your purchase and your peace of mind.  • Outstanding customer service. Our team is friendly, honest, and approachable. Whether browsing, buying, or after-sales, we aim to make every step straightforward and stress-free.  ⸻ What People Say With over 600 reviews across multiple platforms, BAV Motor Company has achieved a reputation score exceeding 4.7/5 in many listings. Customers most often praise: • friendly staff • excellent value for money • helpful after-sales support  ⸻ Our Promise At BAV, we believe car ownership should be exciting, not exhausting. That means no hidden defects, no surprise fees, and no pressure sales. Just a vehicle you can rely on, with a team that treats you with respect.
Informações de contato
Reino Unido
- www.bavmotorcompany.co.uk
4,6
Excelente
107 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I didn’t know BAV motors existed until…
I didn’t know BAV motors existed until last week. Spotted a car I was looking for and called BAV motors to arrange a viewing the same day. Alex and his brother were very friendly and super helpful with all aspects of looking at this car. They even helped me get a better finance deal and save me money. I had a tyre pressure issue today and went back and Alex sorted it out as per my 6 months warranty (purchased 3 months Extra).
A small family business I highly recommend. Thanks guys.
1 de fevereiro de 2025
Avaliação não solicitada
Resposta da BAV Motor Company
Hello Kate,
Thank you for sharing your feedback. We believe this review may have been left in error, as we are not connected with the BAV Motors you mention in your comments. Our business is a completely separate company and has no involvement in the sale of your vehicle or the issues you’ve described.
To ensure your review reaches the correct business, we’d kindly ask that you double-check and repost it under the right company profile.
Kind regards,
BAV Motor Company
Bridgend
Awful after sales customer service.
Awful after sales customer service.
2 de novembro de 2024
Avaliação não solicitada
Resposta da BAV Motor Company
Hello Kristian,
Thank you for sharing your feedback. We believe this review may have been left in error, as we are not connected with the BAV Motors you mention in your comments. Our business is a completely separate company and has no involvement in the sale of your vehicle or the issues you’ve described.
To ensure your review reaches the correct business, we’d kindly ask that you double-check and repost it under the right company profile.
Kind regards,
BAV Motor Company
Bridgend
Research before purchasing
I personally did not write the review below & never used this company- I do not own a vehicle in my name & never have!
Will not be using this company after the dreadful dangerous reviews. Thanks Trustpilot saving lives & money
27 de setembro de 2024
Avaliação não solicitada
Resposta da BAV Motor Company
Hello Mrs Burnham,
Thank you for sharing your feedback. We believe this review may have been left in error, as we are not connected with the BAV Motors you mention in your comments. Our business is a completely separate company and has no involvement in the sale of your vehicle or the issues you’ve described.
To ensure your review reaches the correct business, we’d kindly ask that you double-check and repost it under the right company profile.
Kind regards,
BAV Motor Company
Bridgend
Such an awful experience
THIS REVIEW RELATES TO BAV MOTOR COMPANY The Pyle Garden Centre, Pyle, Bridgend CF33 6BJ
Attempts have been made by BAV to remove this review, which I will not do .
Such an awful experience. Bought a car from BAV back in April .About 2 weeks later discovered accident damage, since then nothing but problems. Tried to return the car within 30 day window but dealer did not want to know , despite an independent inspection confirming the damage had accrued pre sale .
Car is off the road and has been for several weeks due to the car going over a bump and pulling us in the direction of oncoming traffic , with my 4 month old baby in the car !!!
Dealers response to all of this was to send me a letter from a law firm explaining that the car had been MOT a few weeks before sale with no issues - I’ve had to report the MOT inspector to trading standards as I believe they are working with BAV to pass cars that are not fit for purpose.
Whilst I appreciate 2nd hand cars do go wrong , this one has been a nightmare from day 1 . BAV have just totally fobbed us off to the point that I’ve even had to refer the issue to my local MP . We are a family with 2 small children who rely on a car . We bought the car in good faith as we needed a bigger car . We are so frustrated, angry and upset on how BAV has treated us but will continue to complain until BAV takes back the car and provides us with a full refund ( as is our consumer rights !)
19 de agosto de 2024
Avaliação não solicitada
Resposta da BAV Motor Company
Hello,
Thank you for sharing your feedback. We believe this review may have been left in error, as we are not connected with the BAV Motors you mention in your comments. Our business is a completely separate company and has no involvement in the sale of your vehicle or the issues you’ve described.
To ensure your review reaches the correct business, we’d kindly ask that you double-check and repost it under the right company profile.
Kind regards,
BAV Motor Company
*****AVOID ****The whole experience has…
*****AVOID ****The whole experience has been nothing but stressful. Purchased a car from BAV . Discovered whilst topping up the washer fluid that the car had accident damage. Headlight had completely snapped off from its supporting brackets, passenger door was not fitting to frame and there is a clicking noise coming from the steering. gave BAV the chance to put things right but just being ignored. Have had to escalate to lloyds bank the finance provider to request a partial refund. Also problem with deposit refund and part ex finance settlement (they didn't settle the finance !) so had to chase numerous times. I am so annoyed that they have not even had the decency to respond to my emails !!
24 de maio de 2024
Avaliação não solicitada
Resposta da BAV Motor Company
Hello Mr Halbert,
We’re sorry to hear about your experience and the concerns you’ve raised. We take all feedback seriously and it is never our intention for a customer to feel ignored or unsupported after purchasing a vehicle.
We would like to clarify that all vehicles are inspected prior to sale, and any issues raised with us are reviewed in line with our aftersales process. We regret if our communication has not met your expectations on this occasion. Please be assured we are in contact with your finance provider and will continue to engage with them to help reach a fair resolution.
We understand how frustrating this must have been for you, and we will also review our processes internally to ensure we maintain clear and timely communication with customers.
Kind regards,
BAV Motor Company
Very helpful & friendly, no annoying sales patter!
Very helpful & friendly, no annoying sales patter!
Friendly service, great selection of cars and the price was excellent too. I love the car and would definitely buy from you again.
24 de janeiro de 2024
Avaliação não solicitada
Resposta da BAV Motor Company
Hello Paul,
Thank you so much for your kind words! We’re delighted to hear you found our team helpful and the buying experience relaxed and friendly. It’s great to know you’re happy with your car and we truly appreciate your recommendation.
We look forward to welcoming you again in the future.
Kind regards,
BAV Motor Company
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