The price of the wheel was excellent. The customer service was equally fantastic as they helped me get the EXACT lugnuts and informed me that I would not even need TPMS sensors since my 2017 mazda 3... Ver mais
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Veja o que dizem as avaliações
Customer service was fantastic contacting prior to shipping. The tires arrived 2 days earlier than expected. Only positive vibes to BB Wheels and my Venom Tires. Which only BB Wheels was able to get... Ver mais
The return policy is crap high restocking fee and hard to figure out how to return something to bb wheels bad customer service if u get to talk to someone it was all around bad will not be doing any b... Ver mais
Just excellent smooth process, delivery was sooner then first predicted by FED EX, cheapest price around. I am very happy I dealt with BB. well recomended.
Detalhes da empresa
- Loja de Pneus
- também em
- Loja de Acessórios Automotivos
- Loja de acessórios para caminhões
- Loja de Autopeças
- Loja de rodas
Escrito pela empresa
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget. Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
Informações de contato
209 County Road 156, 56307, Albany, Estados Unidos
- 3203332155
- sales@bbwheels.com
- www.bbwheelsonline.com
4,0
Muito Bom
735 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 44% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First and last worst experience ordering with this company
Considering I order tires from different companies in the past
I decided to try B & B Wheels for the first time and had a horrible experience with my order.
After placing my order and receiving emails with shipping and tracking information to only find out my order was never shipped nor sent and cancel, but never got any information from anyone
A very unprofessional and disappointing experience with B & B wheels ….
We never order from this company again
1 de maio de 2026
Avaliação não solicitada
Showed up in timely manner
Showed up in timely manner, good quality n great price. Will definitely shop BB wheels again.
5 de maio de 2026
Avaliação não solicitada
Resposta da BB Wheels
Jaymz,
Thank you for the great review! We’re thrilled to hear your order arrived on time, met your expectations for quality, and provided a great value. We truly appreciate your support and are glad you had a positive experience with BB Wheels.
Thank you for choosing us, and we look forward to helping you with your next wheel and tire purchase.
The wheels came fast and free of…
The wheels came fast and free of damage. And they look great on my truck.
29 de abril de 2026
Avaliação não solicitada
Resposta da BB Wheels
Thank you for the great review! We’re happy to hear your wheels arrived quickly, safely, and looking great on your truck. We take pride in providing quality products and making sure they arrive in excellent condition.
We truly appreciate your business and are glad you chose BB Wheels. Enjoy your new wheels, and we look forward to helping you again in the future!
I purchased a set of hub rings not…
I purchased a set of hub rings not knowing the rims came with a set... other than that the order was fairly simple. A few adjustments and conversations with staff and they look fabulous. I just put them on and will update with photos.
22 de abril de 2026
Avaliação não solicitada
Resposta da BB Wheels
Jason,
Thank you for sharing your experience! We’re glad to hear your order process was smooth and that our team was able to assist with the adjustments and questions along the way. We understand that fitment details like hub rings can sometimes be confusing, and we’re always happy to help make sure customers have the correct parts for their setup.
We’re excited to hear your wheels are installed and looking fabulous! We appreciate your business and look forward to seeing the photos. Thank you for choosing BB Wheels!
The quality of their products is good I…
The quality of their products is good I have no issues with quality or fitment on their products the issue is their warranties which is a third party is a bunch of crap I had two warranties on my rims the road hazard and the extends and neither one of them would cover the rims because they was damaged in a crash they said they would cover them if I had run up on a curb but yet wouldn't cover them because my vehicle was totaled along with the rims they're both accidents so I don't see where the logic in is covering them if they run up on the curb and not covering them if there's an accident neither one of them has road hazards or the extenze policy would cover my rims so now I'm stuck paying for a set of rims that I no longer can use and that's what I got the road hazard for and the extends policy for was in case something happened and like I said neither one of them is no good if I was them I would change my third party warranty people
15 de abril de 2026
Avaliação não solicitada
Resposta da BB Wheels
Jason,
Thank you for sharing your feedback. We’re glad to hear that you were happy with the quality, fitment, and overall product experience with your wheels and tires.
We understand your frustration regarding the coverage provided through the third-party protection plans. The Road Hazard and Extended Protection policies have specific coverage terms and exclusions that are determined by the warranty provider, and claims related to vehicle accidents or collisions may not fall under those policies.
In the event of a vehicle accident where the wheels and tires are damaged or the vehicle is deemed a total loss, these items are typically considered part of the vehicle and may be covered through your auto insurance claim. We would be happy to provide you with an invoice for your wheels and tires so you can submit the documentation to your insurance company for review.
Please contact our team, and we will gladly assist with getting the invoice you need. We appreciate your business and hope we can help you again in the future.
Salesman I spoke with on phone was very…
Salesman I spoke with on phone was very knowledgeable and helpful determine the matching wheel I required for trailer. Was shipped to me on time and exactly what I needed, well done.
20 de abril de 2026
Avaliação não solicitada
Resposta da BB Wheels
Kip,
Thank you for the great review! We’re thrilled to hear that our team was able to help you find the perfect matching wheel for your trailer. Providing knowledgeable assistance and making sure our customers get the correct product is something we take great pride in.
We’re glad your order arrived on time and was exactly what you needed. We truly appreciate your business and thank you for choosing BB Wheels. We look forward to helping you again in the future!
Los mejores entregas rápidas
28 de abril de 2026
Avaliação não solicitada
Resposta da BB Wheels
Franky,
¡Muchas gracias for the great review! We’re happy to hear that you had a positive experience with our service and fast delivery. We truly appreciate your business and support. Thank you for choosing BB Wheels—we look forward to helping you again in the future!
Buyers beware
Buyers beware. I dont understand there is no impact damage. I just sent you pictures you asked for that proves theres not damage. These wheels were purchased and put away til winter was over. We have bad winters with alot of salt on the roads. Theres no miles on the wheels. Theres not even a scratch on them. Its spring and I got a brand new set of wheels i cant use. Just sitting here waiting for a response on what im supposed to do with them. All this time back and forth and your best response is the time frame now is total bullshit. What is your policy on time frame? Why did you even ask for pictures and videos if this was the case? I bought a set of defective wheels from you. I have all the proof that shows
1 de março de 2026
Avaliação não solicitada
BB wheels sucks very unprofessional
I ordered four tires and received the wrong size and brand tires. I contacted them which they asked for pics. I emailed them pics and waited about a week on what was gonna be done. Was finally emailed back after calling a couple times saying to send them back and once there vendor receives them I will be refunded. Its been 3 weeks since they've received the tires back. Everytime I call i get told they are waiting for the vendor. I asked to talk to the manager and get told he will call you back or hes unavailable. I am still waiting for my refund aswell. Will never do business with BB wheels again very unprofessional. Priority tire is awesome ordered tires from there never have an issue.
23 de março de 2026
Avaliação não solicitada
Resposta da BB Wheels
Nick,
We’re sorry to hear that you were frustrated with the process and appreciate you sharing your feedback. We understand how important it is to receive the correct merchandise and have concerns resolved as quickly as possible.
After reviewing your order, the incorrect tires were returned and a full refund was issued once the return was completed and processed. We apologize for any delays or inconvenience experienced while the return was being finalized, as we work with our warehouse and vendor partners to complete the necessary steps for returns and inspections.
We appreciate your patience throughout the process and regret that your experience did not meet your expectations. We value every customer and will continue working to improve our communication and resolution process.
Thank you,
BB Wheels
Took the time to call me personally and…
Took the time to call me personally and verify the fit, twice.....
2 de abril de 2026
Avaliação não solicitada
Resposta da BB Wheels
William,
Thank you for the great review! We’re glad to hear you appreciated the extra effort from our team. Taking the time to personally verify fitment is an important part of making sure our customers receive the right products for their vehicles and have a smooth experience from start to finish.
We truly appreciate your business and thank you for choosing BB Wheels. We look forward to helping you again in the future!
Quick fast and great communication
12 de abril de 2026
Avaliação não solicitada
Resposta da BB Wheels
Leon,
Thank you for the great review! We're happy to hear that you had a quick and smooth experience with great communication from our team. We appreciate your business and are grateful you chose BB Wheels. We look forward to helping you again in the future!
Very friendly very helpful very…cool
Very friendly very helpful very insightful pleasant experience
27 de março de 2026
Avaliação não solicitada
Resposta da BB Wheels
Stewart,
Thank you so much for your kind words! We’re glad to hear you had a friendly, helpful, and insightful experience with us. Providing a pleasant experience is always our goal, and we truly appreciate your support. Hope to work with you again soon!
Thank you,
BB Wheels
Great experience
They promptly emailed me and assisted me in resolving my order issue. The wheels arrived swiftly, and I’m thoroughly satisfied with the entire experience. Everything fit perfectly on my car.
3 de março de 2026
Avaliação não solicitada
Resposta da BB Wheels
Whitney,
Thank you for the great feedback! We’re happy we could quickly assist with your order and get everything sorted out. It’s awesome to hear your wheels arrived fast and fit perfectly on your car—that’s exactly the experience we aim for. We truly appreciate your support and look forward to helping you again in the future!
Thank you,
BB Wheels
I ordered what I thought were replica…
I ordered what I thought were replica replacement wheels. I received the order and the wheels didn't fit my truck. I called and sent in several pictures as requested and they will not refund me. They want me to pay a restock fee of over 300.00 and shipping. I have never dealt with a company that doesn't stand behind their products. This is ridiculous. If I could give negative stars I would
18 de março de 2026
Avaliação não solicitada
Just the quality of the rims and the…
Just the quality of the rims and the shipping of them ass well
4 de março de 2026
Avaliação não solicitada
Resposta da BB Wheels
Tyler,
Thank you for your feedback! We’re glad to hear you’re happy with the quality of the rims and that the shipping met your expectations as well. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels
Easy ordering
Easy ordering, most items are in stock at competitive prices
14 de março de 2026
Avaliação não solicitada
Resposta da BB Wheels
Chris,
Thanks for your feedback! We’re glad to hear the ordering process was easy and that you found our pricing competitive. We work hard to keep our most popular items in stock, so it’s great to know that made a difference for you. Hope to serve you again soon!
Thank you,
BB Wheels
Great looking wheels at a good price.
2 de março de 2026
Avaliação não solicitada
Resposta da BB Wheels
Steve,
Thank you for the great review! We’re glad you’re loving the look of your wheels and found them at a good price. We appreciate your support and hope to help you again in the future!
Thank you,
BB Wheels
TERRIBLE
TERRIBLE! AWFUL CUSTOMER SERVICE! TAKE YOUR BUISNESS ELSEWHERE WHERE THEY APPRECIATE YOUR BUISNESS.
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da BB Wheels
Angie,
We’re sorry to hear you’re upset.
We strive to provide excellent customer service and make our policies as clear as possible. In this case, the issue is that the request to return the merchandise falls outside of our 30-day return window, which we clearly outline in our return policy. We understand this is frustrating, but we are unable to process returns beyond that timeframe.
We always encourage customers to review our return guidelines before making a purchase to avoid these situations. We value all feedback and will continue to look for ways to improve the customer experience.
Thank you,
BB Wheels
I found the website really easy to…search
I found the website really easy to navigate. Finding the size tire I wanted was quick with great options and prices without scrolling for hours.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da BB Wheels
Frank,
We’re glad to hear you found our website easy to navigate and that finding the right tire was quick and simple. It’s great to know our selection and pricing met your needs. We appreciate your business and look forward to helping you again!
Thank you,
BB Wheels
Excellent experience every time!
This is the 3rd time I went to BBWheels for wheel and tire upgrades for my vehicles. They are always friendly and helpful which is why when I decide to change my wheels again in a few years, I will definitely be going back with BBWheels again.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da BB Wheels
Ryan,
We’re thrilled to hear you’ve had a great experience with us for all three of your wheel and tire upgrades. It means a lot that our team’s friendliness and helpfulness have made such a positive impression. We look forward to assisting you again whenever you’re ready for your next upgrade!
Thank you,
BB Wheels
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