Beany Avaliações 4

Been with Beany for four years, have had four different accountants and price keeps rising. Been asked several times to complete surveys as I’m their ‘ideal client’, and invited to be a founding member of their ‘Fork in the Road club’, something apparently invite only and not being offered widely. My point being, if they keep losing accountants on their ‘ideal’ accounts I’d hate to see what it’s like on those that aren’t ‘ideal’ (I think I’m mostly ideal as I don’t send in any additional requests throughout the year). If you don’t mind working with someone new every time year end comes around go for it, otherwise I’d go elsewhere

I rarely take the time to write reviews, but the experience I've had with Beany deserves all five stars and more. I stumbled across them a few weeks ago looking for a simple, reliable solution to the stress of reporting and accounting, and they delivered far beyond what I expected.

From the moment I signed up, the process was seamless. The interface is incredibly intuitive and clean, making it stress-free to use. What really set Beany apart, though, was the customer support. I had a quick question about a few of the fields needed in setup, and I received a detailed, friendly, and genuinely helpful response within minutes. It felt like talking to a real human who actually cared about solving my issue, not just an automated script.

The quality of the service is top-tier, fast, reliable, and exactly as advertised. I have zero buyer's remorse and highly recommend Beany to anyone looking for professionalism, incredible value, and a company that truly puts the customer first. Stop looking elsewhere; this is the one!

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White board animation, church flyers etc

Beany advertise:
FIXED MONTHLY FEES, NO SURPRISES
Get your hands on all this for one simple monthly payment

Well I was a bit surprised when I discovered I was paying Beany two monthly payments not one. When I questioned this their answer was “Yes, you are correct in saying you are paying Beany for 2 fees.”

When questioned they stopped my second payment. I had overpaid them so I asked for a refund but I was told “If you choose to discontinue our services, we will proceed according to our terms and conditions. This includes archiving your account and retaining any funds paid to us.” I was also quite surprised about that.

So in conclusion:
I was surprised I was over charged, surprised at the lack of customer service and when I questioned all this i was quite surprised they removed me as their customer and kept my money. I was also surprised that their fees increased every single year without fail.

Don’t use Beany as your accountants.