Bear's Brownies Avaliações 

532
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered of a box of 18 brownies with photos for my granddaughter's birthday. They arrived in good time and were beautifully packaged. She (and friends who shared them) are thrilled with them, and s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing! Delivery was next day super quick! I bought the "Biscuit Tin" and WOW they are soo soo good, the packaging is super secure and love the box! Also was wrapped really nice and no dam... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered the Easter brownies from Bear's Brownies to be delivered on Easter Saturday as the family were coming for tea on Easter Sunday. The brownies arrived beautifully packaging in a sturdy box by... Ver mais

Avaliado com 5 de um total de 5 estrelas

Stunning brownies! Taste is absolutely amazing, so much better than many other ones offered online. Delivery needs a shoutout as well as it was incredibly quick and smooth. I will definitely come... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

532 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 44% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(532)

320 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Quick fast lovely packaging and also the brownies are 10/ 10 I will be ordering again. Highly recommend the brownies, I haven't told anything else yet but I was happy with products

22 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

A great success

Order arrived on time, was well packaged as a gift and included the card as well as allergens notification. Very well received and told they were very good.

28 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

HEAVEN ON A PLATE

I sent the Billionaires Brownies to a friend recently who was recovering from an operation instead of flowers and she described them as” heaven on a plate” !
Thank you so much Bear’s Brownies!

27 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Next Level!

Bought them as a gift for my Brother for his birthday and he says they are "next level". Thank you, what a winner as a gift for someone :)

29 de janeiro de 2026
Avaliado com 3 de um total de 5 estrelas

Nice but don't list ingredients

The brownies are nice and well-presented and branded. However, they don't list the ingredients anywhere on the website. I thought I would take a gamble and try them but sure enough, something in them doesn't agree with me. I think ingredients should be listed because there are intolerances other than the standard ones in bold.

26 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

Birthday brownies never arrived

I ordered a box of brownies for my son’s birthday 4 weeks beforehand.
The brownies never arrived.
A rather rude person at Bears informed me that they couldn’t guarantee a specific delivery day - even though I had selected this as an order option.
I was then told due to storms they hadn’t been able to deliver. Unfortunately, there were no storms that day.
I was then told there were logistical delays. I understand this happens but by not being informed, I was unable to make alternative arrangements.
My son was going away travelling the following day so I explained a reschedule at a later date wouldn’t work (& it was missing the point of it being a birthday gift/surprise). They still tried to deliver the following day and told me ‘why don’t I have them instead!’
I was also told they would only refund a delivery fee and not the cost of the actual order (which was never received).
I explained it was a birthday gift and I was upset but no apology or understanding of my upset was taken into account.
Sadly, even though the images of the brownies looked great I would never use a company who do not prioritise its customers. Customer communication was abrasive and indifferent.
Very disappointed

14 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome

User friendly website. Great product. Beautifully presented Brownies and incredibly delicious am told by my family who received them. 10/10 Bears Brownies. Highly recommended.

23 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Birthday gift

This delivery was a birthday gift for my best friend and it was absolutely perfect. Delicious brownies- gooey and chocolatey and wonderful.

23 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Beautifully packaged brownies

Beautifully packaged brownies arrived bang on time and as requested. I called up as I was concerned I had not received confirmation of delivery. The customer service was outstanding over and above!

15 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Yummy

This was my first time ordering and I have to say it was a good experience. Yummy brownies, cinnamon bundies, biscoff brownies and salted caramel brownies ordered and all were delicious. They were delivered a day late but that was down to the delivery company not Bears Brownies.

13 de janeiro de 2026
Avaliado com 3 de um total de 5 estrelas

Nice brownies poor delivery

I ask for delivery on a Sunday which was accepted on the order. The brownies were actually delivered on a Saturday and left next to a bin in the garden. Fortunately they were found but the delivery notification said they were in a porch which they were not.

16 de janeiro de 2026

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