I ordered of a box of 18 brownies with photos for my granddaughter's birthday. They arrived in good time and were beautifully packaged. She (and friends who shared them) are thrilled with them, and s... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Absolutely amazing! Delivery was next day super quick! I bought the "Biscuit Tin" and WOW they are soo soo good, the packaging is super secure and love the box! Also was wrapped really nice and no dam... Ver mais
A empresa respondeu
I ordered the Easter brownies from Bear's Brownies to be delivered on Easter Saturday as the family were coming for tea on Easter Sunday. The brownies arrived beautifully packaging in a sturdy box by... Ver mais
Stunning brownies! Taste is absolutely amazing, so much better than many other ones offered online. Delivery needs a shoutout as well as it was incredibly quick and smooth. I will definitely come... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Unit 7 Northbrook Business Park, BN14 8PQ, Worthing, Reino Unido
- www.bearsbrownies.co.uk
4,6
Excelente
532 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 44% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delicious Brownies make great gifts
I've had Bear's Brownies delicious cakes delivered a few times now, and the recipients always tell me how delicious they are! Delivery has always been spot-on too, and cakes have been delivered exactly when they said.
20 de março de 2026
Resposta da Bear's Brownies
Thank you so much for your lovely review! We’re thrilled to hear the brownies have been such a hit every time and that delivery has been spot-on. We look forward to baking for you again soon! 🍫
Got the gluten free box of 12
Got the gluten free box of 12. I’m not coeliac and I can assure you they taste better than “normal” ones. Thank you so much!
26 de março de 2026
Resposta da Bear's Brownies
Thank you so much for your fantastic review! We’re thrilled to hear the gluten free brownies tasted even better than the “normal” ones, what a compliment! We look forward to baking for you again soon! 🍫
Bought the brownies as a gift
Bought the brownies as a gift. The delivery was next day as promised on the site and the communication was good. The brownies were very well presented and tasted amazing (so iv been told). Very happy with my purchase, i will no doubt buy again and I would recommend.
19 de março de 2026
Resposta da Bear's Brownies
Thank you so much for your lovely review! We’re delighted to hear the brownies arrived on time, were beautifully presented, and tasted amazing. We look forward to baking for you again soon! 🍫
Resposta da Bear's Brownies
Thank you so much! We’re thrilled you’re happy with your order. We look forward to baking for you again soon!
Damaged on arrival
Seem to have changed the way they package the brownies so they were smashed and damaged upon arrival. Shame wont be ordering again.
25 de março de 2026
Resposta da Bear's Brownies
Thank you for your feedback. We’re very sorry to hear that your brownies arrived damaged. The size hasn’t changed, but we recently updated our packaging, and we truly apologise if this caused any issues with your order. We’d really appreciate any photos you can share so we can investigate further and ensure this doesn’t happen again.
Resposta da Bear's Brownies
We’re so pleased you enjoyed your brownies! It’s wonderful to hear you loved them and that the delivery was fast. We can’t wait to bake for you again soon! 🐻🍫
The most fabulous and tastiest brownies…
The most fabulous and tastiest brownies EVER! Sent as thank you and birthday gifts and they didn’t disappoint. Terrific service and fast delivery - highly recommended!
23 de março de 2026
Resposta da Bear's Brownies
We’re so pleased you enjoyed the brownies! It’s wonderful to hear they were a hit as thank you and birthday gifts, and that you appreciated the service and fast delivery. We can’t wait to bake for you again soon! 🐻🍫
Terrible Delivery and Customer Service!
I had ordered the Bear's Brownies, "Brew and Brownie" package to be delivered to my son who is at University in Edinburgh. It was ordered on the Wednesday for delivery on the Saturday, his birthday! The company advertise next day delivery, but the package wasn't delivered the following Monday lunchtime. This was only after I had contacted the company to cancel the order! They insisted that even though their brownies, that were not vacuum packed and had been lying in the back of a van for 72 hours were perfectly delicious to eat!!! They refused any recompense!
6 de março de 2026
Resposta da Bear's Brownies
We’re very sorry the delivery was later than expected. We use third-party couriers, so timing can sometimes be outside of our control. Our delivery days are preferred, and we always recommend ordering the day before an event to allow for safe delivery, as we cannot guarantee exact delivery times. Our brownies have a freshness of 7 days after delivery and last even longer in an airtight container, so they would still have been perfectly gooey for your son to enjoy. We instruct couriers to leave parcels safely as they are perishable items, to ensure they reach the recipient in the best possible condition. We truly apologise for the inconvenience caused.
Great tasty choice
Great choice, speedy delivery, easy to use website and damn fine tasty brownies!! I buy from here often and they seem to taste better every time.
12 de março de 2026
Resposta da Bear's Brownies
We’re so pleased you enjoyed your brownies! It’s wonderful to hear you loved the tasty flavours, speedy delivery, and found our website easy to use. We can’t wait to bake for you again soon! 🐻🍫
Bloody lovely
Bloody lovely. Exclent quality. I should have bought more. Gluten free brownies are perfect.
11 de março de 2026
Resposta da Bear's Brownies
We’re so pleased you enjoyed the gluten free brownies! We can’t wait to bake for you again soon! 🐻🍫
Resposta da Bear's Brownies
We’re so pleased you enjoyed your brownies! It’s wonderful to hear they tasted great, were beautifully presented, and arrived perfectly on time. We can’t wait to bake for you again soon! 🐻🍫
Mixed Gluten Free Brownies
My son ordered a box of mixed Gluten Free Brownies for Mother’s Day. What a treat! Beautifully boxed and presented. The brownies themselves are truly excellent- soft, rich, gooey and gorgeous. We will be ordering again!
15 de março de 2026
Avaliação não solicitada
Resposta da Bear's Brownies
We’re so pleased your son enjoyed our Gluten Free Brownies selection! We can’t wait to bake for you again soon! 🐻🍫
Great present !
Great communication, packaged lovely, tasted lovely, my friend was chuffed to receive these brownies as a surprise bday treat!!
16 de março de 2026
Resposta da Bear's Brownies
We’re so pleased your friend enjoyed the brownies! We can’t wait to bake for you again soon!
Resposta da Bear's Brownies
We’re so pleased your mum enjoyed her brownies! It’s wonderful to hear they arrived on time and made her day special. We can’t wait to bake for you again soon! 🐻🍫
Excellent company
Excellent company. I placed 2 orders 20 mins before cut off time and both were delivered to separate addresses the next day. The recipients adored the brownies. I will definitely be ordering from Bear's Brownies again . Thank you.
5 de março de 2026
Resposta da Bear's Brownies
We’re so pleased you enjoyed your Bear’s Brownies orders! It’s wonderful to hear both deliveries arrived on time and that the recipients adored the brownies. We can’t wait to bake for you again soon! 🐻🍫
We loved the beautiful presentation as…
We loved the beautiful presentation as well as the taste!
14 de março de 2026
Resposta da Bear's Brownies
We’re so pleased you enjoyed the brownies! It’s wonderful to hear you loved both the beautiful presentation and the taste. We can’t wait to bake for you again soon! 🐻🍫
Absolutely brilliant service
Absolutely brilliant service, the most delicious brownies and such a fabulous gift for Mother’s Day.
14 de março de 2026
Resposta da Bear's Brownies
We’re so pleased you enjoyed the brownies! It’s wonderful to hear you found them delicious and a fabulous Mother’s Day gift, and that our service was brilliant. We can’t wait to bake for you again soon! 🐻🍫
Resposta da Bear's Brownies
We’re so pleased your daughter enjoyed the brownies! It’s wonderful to hear they were very chocolaty and a hit. We can’t wait to bake for you again soon! 🐻🍫
Very efficient and delicious!
13 de março de 2026
Resposta da Bear's Brownies
We’re so pleased you enjoyed the brownies! It’s wonderful to hear they were delicious and that you found our service efficient. We can’t wait to bake for you again soon! 🐻🍫
Bad experience with the courier has made this not worth it
I ordered specifically because I wanted the brownies to arrive by a certain date as a surprise for my partner. On the date they were due to be delivered, I got a message from DPD saying there was an issue at the sorting facility. So they were going to arrive the day after instead, despite paying for a courier service to do next day delivery.
Then the next day, DPD said they tried to deliver but no one was home so they will try again the next day. The parcel is supposed to be designed to fit in the letterbox so that they can deliver any time so I don't know why there was a further delay. I still don't have a delivery slot from DPD. So I have paid £25 for 3 day old brownies and now have to be home all day to receive them.
12 de março de 2026
Resposta da Bear's Brownies
We’re very sorry to hear about the delivery issues. Please note that our delivery days are preferred rather than guaranteed, so we always suggest ordering before the specific day needed to ensure timing works for you.
Our brownies have a freshness of 7 days and would still have been perfectly lovely despite the delay. We sincerely apologise for any inconvenience caused and appreciate your understanding.
If you’d like to discuss this further, please contact us at yum@bearsbrownies.co.uk
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.