I ordered of a box of 18 brownies with photos for my granddaughter's birthday. They arrived in good time and were beautifully packaged. She (and friends who shared them) are thrilled with them, and s... Ver mais
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Veja o que dizem as avaliações
Absolutely amazing! Delivery was next day super quick! I bought the "Biscuit Tin" and WOW they are soo soo good, the packaging is super secure and love the box! Also was wrapped really nice and no dam... Ver mais
A empresa respondeu
I ordered the Easter brownies from Bear's Brownies to be delivered on Easter Saturday as the family were coming for tea on Easter Sunday. The brownies arrived beautifully packaging in a sturdy box by... Ver mais
Stunning brownies! Taste is absolutely amazing, so much better than many other ones offered online. Delivery needs a shoutout as well as it was incredibly quick and smooth. I will definitely come... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Unit 7 Northbrook Business Park, BN14 8PQ, Worthing, Reino Unido
- www.bearsbrownies.co.uk
4,6
Excelente
532 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 44% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good service
18 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your lovely review! We’re glad you enjoyed our service. We can’t wait to bake for your next celebration! 🍫
Excellent customer service and yum brownies !
Excellent customer service. I had to ask about soya in the vegan brownies as my son has a milk (and obvs doesn’t contain) and soya allergy. The reply was swift and we ordered two lots. Our son loved them so much, we ordered two more boxes ! They are delightful and really beautiful tasting brownies. Would have no idea they are vegan ones either.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bear's Brownies
Thank you for your fantastic review! We’re thrilled your son loved the vegan brownies and that our team could answer your allergy query quickly. We’re so glad you enjoyed the taste and presentation, and we can’t wait to bake for your next celebration! 🍫✨
Well presented and delicious…
This was a birthday present and they arrived on time and were greatly appreciated. Tasty, fresh and nicely presented.
11 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your lovely review! We’re so glad the brownies made a great birthday gift and were enjoyed fresh, tasty, and beautifully presented. We can’t wait to bake for your next celebration! 🍫✨
Regularly use as gifts
Regularly use as gifts. Excellent quality products and equally excellent service.
10 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your wonderful review! We’re thrilled you regularly choose Bears & Brownies for gifts and enjoy both the quality of our products and our service. We can’t wait to bake for your next celebration! 🍫
Resposta da Bear's Brownies
Thank you for your lovely review! We’re glad you enjoyed our service and communication. We can’t wait to bake for your next celebration! 🍫✨
The best gluten free brownies
The best gluten free brownies I’ve ever had. We’ve ordered several boxes now and our go to for brownies.
9 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your fantastic review! We’re thrilled to hear our gluten-free brownies are your go-to and that you’ve enjoyed several boxes. We can’t wait to bake for your next celebration! 🍫
Great product
Great product, great communication and delivered as specified.
Gratefully received as a gift.
16 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your lovely review! We’re so glad the brownies were well received as a gift and that you were happy with the product, communication, and delivery. We can’t wait to bake for your next celebration! 🍫
Resposta da Bear's Brownies
Thank you for your fantastic review! We’re so glad you enjoyed the fast delivery and the brownies. We can’t wait to bake for your next celebration! 🍫
Excellent all round.
Excellent customer service and very tasty brownies delivered in a beautiful box. Thank you.
16 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your lovely review! We’re thrilled you enjoyed our customer service and the brownies, and that the beautiful packaging added to the experience. We can’t wait to bake for your next celebration! 🍫
Resposta da Bear's Brownies
Thank you for your wonderful review! We’re so glad you enjoyed the brownies, appreciated the packaging, and that they arrived on time. We can’t wait to bake for your next celebration! 🍫
Disappointed
I followed the instructions and ordered well in time for a next day delivery. It was to a fellow Headteacher and her team who were dealing with a sudden death of a student during the school day. Check BBC Surrey, Camberley. The brownies and my message were not delivered. I was then told they would be delivered on the Monday of half term so I changed the address to my home. I have been here all day, with my son clearing out and the brownies have not materialised. What was meant to be a thoughtful gift showing that we care has vanished.
13 de fevereiro de 2026
Resposta da Bear's Brownies
Hi Zoe,
I apologise you seem to have experienced a mix up with communications in regard to your brownie delivery. I can see from our end that your brownies were picked up from us on the 4th feb for your preferred delivery day of the 5th of feb, which were then out for delivery Thursday 5th at 8:20am and delivered at 12:17pm on your chosen delivery day to your chosen delivery address.
From your tracking I can see there were no delays from the courier, nor any updates from you to deliver elsewhere. This delivery had been made smoothly and as originally instructed per your order to the original recipient. Perhaps check with them to see if they have received the parcel 2 weeks ago.
If you wished to discuss this further people email us at yum@bearsbownies.co.uk where we can provide you with any of this information. Thank you.
Brownies were delicious according to…
Brownies were delicious according to recipient. However parcel was hidden in porch so I had to check they had been received!
11 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you so much for your review! We’re delighted to hear the brownies were enjoyed by the recipient.
We do direct parcels to be left safely, but we’re very sorry for any inconvenience caused by them being hidden in the porch. We really appreciate your feedback and hope to bake for you again soon!
The Best Brownies ever!
Not my first time ordering from Bears Brownies, its so easy to order and they delivered when requested. Best of all, the Brownies are really yummy! Thank you Bears Brownies two satisfied customers ;-)
13 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your fantastic review! We’re thrilled to hear you’ve enjoyed ordering from Bears & Brownies before and that the brownies were yummy. We can’t wait to bake for your next celebration! 🍫
A lovely gift for friends of family far…
A lovely gift for friends of family far away!
Very easy delivery and order. I’ve made 2 purchases now. Photos from friends who have received them have been lovely.
6 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your lovely review! We’re so glad our brownies could be a special gift for your friends and family, and that the ordering and delivery were easy. We can’t wait to bake for your next celebration! 🍫
Reliable ,delicious the perfect brownie…
Reliable ,delicious the perfect brownie I’ve been told by my grateful daughter
13 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your wonderful review! We’re thrilled your daughter enjoyed the brownies and found them delicious and reliable. We can’t wait to bake for your next celebration! 🍫
These were sent as a gift arrived on…
These were sent as a gift arrived on time and were very good
13 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your lovely review! We’re so glad the brownies arrived on time and were enjoyed as a gift. We can’t wait to bake for your next celebration! 🍫✨
Thank you so much for the speedy delivery!
Thank you so much for the speedy delivery for Valentine’s Day! They’re a gift for my partner, I’m not sure how they taste but they smell delicious!
13 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your lovely review! We’re so glad the Valentine’s Day brownies arrived quickly and made a great gift for your partner. We can’t wait to bake for your next celebration! 🍫✨
Not that great …
The brownies were dry and not tasted out of date
This may be because the delivery came on the wrong day and was left outside (because we weren’t there!)
6 de fevereiro de 2026
Resposta da Bear's Brownies
We’re very sorry for the delay with your delivery. We use third-party couriers, and unfortunately, this is sometimes out of our control. Our brownies are baked to stay fresh for 7 days and even longer when kept in an airtight container. We sincerely apologise for the inconvenience and hope to make it right for you.
These brownies made the perfect gift
These brownies made the perfect gift, they were delicious, of a good size, well presented and packaged and arrived on time. They didn’t last very long as they had all been appreciated and eaten!
Will definitely be buying again.
12 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your wonderful review! We’re thrilled the brownies made the perfect gift and were enjoyed by everyone. We can’t wait to bake for your next celebration! 🍫✨
Stunning brownies
Stunning brownies!
Taste is absolutely amazing, so much better than many other ones offered online. Delivery needs a shoutout as well as it was incredibly quick and smooth.
I will definitely come back whenever I need a box of delightful brownies. Thank you :)
13 de fevereiro de 2026
Resposta da Bear's Brownies
Thank you for your fantastic review! We’re thrilled you loved the brownies, enjoyed the speedy delivery, and found them better than other online options. We can’t wait to bake for your next celebration! 🍫✨
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