Anyone ordering outside of Australia beware! I ordered 3 dresses to try out as a wedding guest. All 3 were lovely dresses however when I went to return them I realised I had to pay £30 shipping back t... Ver mais
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Veja o que dizem as avaliações
You guys are amazing!! Received my new dress today when I went to post my return. It fits perfectly, I’m so happy I exchanged the first one. Your customer service and postage speed is phenomenal... Ver mais
A empresa respondeu
Would not recommend purchasing with this store. Very rigid customer unfriendly return policy- items need to be back in their warehouse by 14 days after order! The company refused to work with me even... Ver mais
A empresa respondeu
Really unhappy with the quality of the dresses which turned up, the fabrics were all really cheap, and there is a stain on the front of one of them. When I tried to get a refund it was not possib... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to Beginning Boutique, your ultimate online destination for the latest, most sought-after women's fashion. Founded in 2008 by Sarah Timmerman and proudly headquartered in Brisbane, Australia, we have rapidly grown from a local startup into a global e-commerce powerhouse. We are fiercely dedicated to providing fashion forward individuals around the world with an unmatched online shopping experience, exclusive designs, and statement pieces that turn heads. Whether you are searching for the ultimate festival outfit, flattering swimwear for your next getaway, standout party dresses, or elevated everyday casual wear, our expertly curated collections ensure you are always ahead of the curve. Beginning Boutique is also your go-to destination for spectacular formal wear. From waist-sculpting corsets and show-stopping sequin prom dresses to elegant evening gowns and black-tie maxi dresses, we provide unforgettable styles for your most important events. We frequently launch limited-edition drops and staple accessories designed to empower you to express your unique personal style with absolute confidence. We firmly believe that incredible fashion is for everyone. We are completely obsessed with customer satisfaction, and our dedicated team prioritizes fast, reliable global shipping, seamless returns, and highly responsive customer service so your wardrobe updates arrive perfectly and right when you need them. Beyond delivering exceptional fashion, Beginning Boutique is deeply committed to doing better for the planet and our global community. We actively champion sustainable retail practices by utilizing 100% compostable packaging for all our orders and continuously striving toward completely carbon-neutral operations. Furthermore, we are proud to pledge 1% of our annual profits to our chosen charity partners, meaning every purchase you make helps support meaningful, impactful causes. Join our global community today and discover why thousands of customers trust Beginning Boutique for their wardrobe essentials.
Informações de contato
4178, Lytton, Austrália
- +61 413 028 685
- info@beginningboutique.com.au
- www.beginningboutique.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I bought an off the shoulder dress and…
I bought an off the shoulder dress and the sleeve literally fell off the first time I tried it on and was about to leave the house. First they offered me $20 reimbursement to get the sleeve sewed back on out of my own time. Asked for a refund and it’s literally taken 2 weeks to travel from Sydney to their warehouse in Queensland. Avoid this nightmare 🤯

Resposta da Beginning Boutique
Ordered over a week ago and still…
Ordered over a week ago and still haven’t received my package or updates on the tracking number. Absolutely awful delivery if anyone needs their things in a rush beware

Resposta da Beginning Boutique
my daughter ordered some jeans £50
my daughter ordered some jeans £50, paid £10 delivery and mistakenly ordered the wrong size.
As they are in Australia they wont cover the return which royal mail want £30 for, despite Consumer Rights act 2015 and distance selling regs they are hiding behind "returns policy". Great at advertising on Insta , i'll make sure she lets her social group know not to use them

Resposta da Beginning Boutique
They are a complete scam
They are a complete scam. Sent me a dirty, worn dress that I sent back to them and accused me of causing the damage to the item. They sent it back to me and charged my card. Absolute complete fraud. Do not order from this company unless you want to be scammed.

Resposta da Beginning Boutique
Amazing quality and shipping times
Amazing quality and shipping times! I am super impressed by how quickly my package came! I have ordered previously from this store before and have always been left satisfied!
The t-shirts are super soft! I have nothing bad to say, and as a plus the 'Chat Help' on the site is always perfect, and everyone is super sweet, you can ask them anything!
I will continue to order from them xx

Resposta da Beginning Boutique
Beautiful dress but…
Beautiful dress. Unfortunately I paid for express shipping which was supposed to be next day delivery. I wasn’t expecting next day delivery, but it wont be coming for 7-8 days! I wouldn’t have bought it had I known as it was needed for an event on the weekend.

Resposta da Beginning Boutique
Beginning Boutique really cares about…
Beginning Boutique really cares about the customers and values your business. They are always willing to make sure the customer feels appreciated. They have the cutest dresses and my daughter and friends love it online and in person!

Resposta da Beginning Boutique
Top tier customer service and prices
Honestly the best part about this company is the customer service. They answered me within hours of every question I had. Unfortunately my daughter ordered something that wasnt right for her (happens when you buy online) but this company was so quick to help me with every issue I had. I will be 100 percent ordering from them again for prom and other school dances. The dresses are all stunning, packaged well and came on time. But whats important to me is their customer service. They are amazing and literally fix every single issue. Fast to respond and just lovely. I will be a lifetime customer TRUSTTT. Thank you again
-Shannon S

Resposta da Beginning Boutique
Total scam
Total scam. Placed an order for second day air, package never arrived. Then they sent a photo of where it was which wasn't my porch. Refusing to give my money back. Do not order from this company!

Resposta da Beginning Boutique
Do NOT buy!!!!
Do NOT buy!!!!! Absolutely horrible quality. The dress came missing numerous sequins, hem and seams sewed crookedly. It's a MESS. AWFUL.

Resposta da Beginning Boutique
Chantal provided such great customer…
Chantal provided such great customer service, even over the most recent long weekend. Her response was quick and helpful. Very appreciative!

Resposta da Beginning Boutique
Be careful when ordering from this…
Be careful when ordering from this site. They only have a 14-day return window and they charge you a $13.95 restocking fee per order unless you reach out to them and ask to consolidate returns. If you are ordering a dress for an occasion you will not have a big window to do returns. They also only accept returns USPS so you have to go to an actual Post Office. The quality is ok, but not worth the price and the short return window and even as a new customer they would not budge. I won't let my daughter order from there again.

Resposta da Beginning Boutique
first and last time
i brought three different items from here same size and all the sizes were way off. I got this yellow off the shoulder sheer top and it doesnt even stay down... i got a size 18 mini dress and it doesn't cover my bottom but Im also 5'7 so that doesn't help. Than i ordered these jeans and they were so big. First and last time ordering from these guys

Resposta da Beginning Boutique
I ordered a dress nearly a month ago…
I ordered a dress nearly a month ago and it still has not shipped. The seller answered my first email saying it would soon ship. When I tried to contact again, multiple times, they have ignored me. I had also paid an extra $25 for expedited shipping, which obviously did not happen. Do not order from this boutique! Very much like a scam!
Thank you for your reply. It’s unfortunate that you never replied until I posted a review. My order is number 10042. I have sent this order number info to the email you provided several times already with no response. Then I received one email response and you then asked for me to email a screenshot of my order, which I sent. Since then no response from Beginning Boutique.
At this point I want order number 10042 cancelled and refunded as the event I needed this dress for has already passed.
The total was $114.99 so I would appreciate a refund.
Maybe you need a new customer service team.

Resposta da Beginning Boutique
Long shipping times despite what…
Long shipping times despite what website says. Ordered dress on 9/7 and still haven't received it - so much for homecoming....

Resposta da Beginning Boutique
Amazing customer service
Amazing customer service! I accidentally put in the wrong address and was worried I wouldn’t get my dress in time. Even though it was the middle of the night in Australia, Tash answered the phone right away, was so kind and helpful, and arranged to have my order re-shipped overnight from California. Thanks to her, my dress arrived on time. We were thrilled when it came—it was adorable, great quality, and exactly what I needed. Truly one of the best online shopping experiences I’ve had—I highly recommend Beginning Boutique!

Resposta da Beginning Boutique
Lovely & helpful!
So helpful, lovely, and very accomodating! Will definitely be coming back

Resposta da Beginning Boutique
Trisha skirt
Not the same colour as on the website. I would expect some variation but the skirt is a completely different green than advertised. Comfortable skirt but not completely what I thought it would be.

Resposta da Beginning Boutique
Best customer service!
I haven’t received my order yet, but the online customer service I received when I accidentally ordered the wrong product was phenomenal. My issue was solved within minutes and the order I meant to place was sent out the same day (I ordered at 4:30pm). Thank you Rosie!

Resposta da Beginning Boutique
Beautiful dress
Beautiful dress. Unfortunately my daughter is in between sizes and we just couldn’t make the dress work. Customer service was wonderful, quick responses to my queries from the team. Refund was in my account quickly and without fuss.

Resposta da Beginning Boutique
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