Music Tribe Avaliações 

Ho acquistato una cassa beringher su Amazon ad un prezzo molto conveniente, al secondo o terzo utilizzo,ha incominciato a mostrare un difetto di fabbrica, quindi ho contattato l'assistenza tecnica certo di poterlo riparare in garanzia, anche perché non avrei mai più potuto comprare quel prodotto a quel prezzo. La risposta di MusicTribe è stato un bel due di picche, dove si è categoricamente rifiutata di ripararmi il prodotto, contestandomi il basso prezzo pagato, nonostante lo avessi comprato da Amazon. Concludo dicendo che, se io compro a prescindere dal prezzo,la garanzia legale dei due anni sul prodotto è sempre un mio diritto. Alla fine hanno dimostrato poca serietà e bassezza nella gestione della pratica

behringer registration impossible... not the first time !

All these bad reviews here take with a pinch salt. It's obvious to me they are deliberate fakes. Behringer make really good quality products. I have analog and digital mixers, synths, audio equipment from them for many years. And I have never ever had faulty equipment supplied to me. Whatsoever!!!! Everything still works now.

Bought a power supply for a Behringer mixer 1202FX which failed on its third outing. It was replaced inmmediately under guarantee by the shop I bought it from, but as they didn;t want it back I thought I'd have a look to see what had failed.
The mains lead into the unit was soldered directly to the transformer wires, except so badly done that the live mains lead had simply come unsoldered and was loose in the case. One of the others appears to have simply been twisted round a live wire with no solder at all. Not only a failed unit, but downright dangerous.

This is the second time this year, already, that I get stuck with one of their products, because of the lack of a manual. Complex equipment, no manuals, no tutorials, no help from support, no activity on the forums...
On the product pages on their website, it says:"Video coming soon!" But it says this for products that exist for over 20 years and still there is no video!
Stay far away from Behringer products! Once they have your money, they dont even know you exist!

I downloaded the X32 edit for Mac, only to find that my Mac would not accept it as the it did not have the proper credentials, so I had to contact the originator. I jumped through all sorts of hoops as I had to register and answer all sorts of questions, only to find that I was then in a loop that kept asking to me to log on no matter how many times I actually did! Dreadful!

Worst support site I've ever dealt with! For just a quick simple question I had to make a account with alot of bullshit questions plus making a long support ticket with pre written boxes that didn't even came close to my problem no matter how I checked the boxes... So I just checked them as close as I could (not even close) and then wrote a long text about it instead so they wouldn't be confused because of the stupid prefilled boxes. And now I've waited alooooong time without answers. Worst support EVER!

I've had the XENYN SFX 1002 mixer for a while then it all of sudden had no sound output. Lights were on etc. Contacted Behringer Customer Support which wa a total waste of time. this product support is no good
Bought a Yamaha

Absolutely shocking! Technical Support is a myth at this company, as well as decent quality products! I have purchased 3 different devices from Behringer (Audio Interface, Synth and Microphone), and all of them have had issues and don't function correctly.

I've logged MANY requests for Technical Support, which they automatically change the request to "resolved", even though they never contacted me. Slack and pathetic!

There are LOTS of very negative reviews for Behringer online, I just wish I would've checked before buying any of their products. I won't be making that same mistake again and I hope others see these negative reviews and steer clear of this horrible scam company. Save your money for a DECENT brand, even if it is a little extra.

The Behnringer UMC404 has 4 Instrument inputs but only 2 work. This is a common problem seen across many users on community forums. AVOID BEHRINGER. There are several glitches and things going wrong with this product involving connectivity, compatibility. AVOID

Not the best company I’ve ever dealt with to say the least.

Issue with a mixer. Posted back to them using the label they supplied and nothing. I have been chasing them for days for a response and I’m just being ignored.

We have a gig coming up soon and will either need to borrow a mixer (unlikely at this point) or buy a new one.

If you are contemplating buying any of the gear and require reliability or even someone to talk to regarding the product discard this company. They are faceless and difficult to deal with.

The products are good. I am happy with them. However I had a minor issue and I created a ticket and nobody ever replied. I can recommend Behringer products. They sound great. The one star is for their "customer service."

Think of buying something else!! The XR18 relies on software control via your tablet, phone or PC. Basically the built-in wifi to connect to this is useless, even when you are in the same room with it. It simply dosn't work! It may connect for a few minutes...then break. Forget it in a practice situation, let alone a gig. The other methods of connection (including hardwire!) are let down by the software app provided...X Air. It is useless and has also stopped being supported by apple devices. In android you just can't connect all the time. Shame on you Behringer for fales advertising and putting out a product which is unusable. The whole point of this mixer is it is controlled by useable software...which you don't provide. Take a look at all the forums for similar feedback.

My Behringer amplifier needs repairs. I went online and contacted the only service center near me, which is more than 75 miles away. I called them and they told me they no longer service these products and cannot get parts. This amplifier is only 4 or 5 years old and has very light use. Based on this experience, I would NEVER buy one of their products again.

I bought an behringer RD9. Within a few months it was broken. I asked the supplier in the UK , but they were not allowed to do overseas reparations. I had to send it to Eindhoven (NL). After a few months nothing heard and then contacted the repairshop. They didn't know anything about it and they didn't had a contract anymore with Music Tribe. Music Tribe arranged me to send it to a company in Germany. But now after again a few months (almost 1 year later) they are not able to repair as the managers stopped the delivery. Again no contract, while Music Tribe arranged the repairshop by themselves. Every time I email they say the same.... It is at my manager now... We are stil waiting for supplies ... Etc.
No solution at all... ( new RD9 or send to a repairshop who is contracted etc.)
The Service is really bad.
After almost 1 year still no repair.
Therefore 0 star!

I also bought a Behringer X-touch that is now a brick after 3 years use. I hadn't needed to update the onboard software until just after my warrenty had run out and the third party Bome updater bricked my unit. Nothing went wrong during the update and it was in brand spanking condition and they told me Id have to pay for the part, which was nearly half the cost of a new one. The music tribe support ticket navigation was horrendously complicated much like there Sysex updating process. Get your own update portal, stop being so stingy! The behringer qualified technician told me they had never seen any thing like this and had only seen this type of faliure in cameras. In the end I told Behringer they could keep the parts for others as they were in mint condition. I will never buy behringer ever again. Worst product experience of my 15 years in production. Ill pay the money next time. Behringer is rubbish!

I thought I would give Behringer a chance, even if they get terrible reviews. I was mistaken - they are the worst!

I bought an X-Touch one from this company via Amazon on 31st October 2022, 8 months ago. The unit has developed constant power failures now and is useless. Amazon wipe their hands after 30 days so you have to go direct to the manufacturer website. That is when the fun begins...

First you click on 'get a support ticket'... then after logging in it says check your email for verification. When you click on the verification my web browser warns me that the site linked to is not secure and could be faked and to proceed with caution! I continue at my own risk and hesitantly press ok... a message says 'your email has been verified and to select 'End Customer' or 'Industry Customer'. I select 'End Customer' and a screen pops up, headed 'null null' (not a good start) asking me to complete my registration with lots of boxes requiring personal and private information. The 'next' button is greyed out. After my browser warning there is not a chance in hell I am going to give my private info here, so I am trapped on a road to nowhere... Nothing happens... No way forward?

This has to be the best scam ever. They make it impossible to contact support, actively block you from proceeding and keep your money. Nice.

The sad thing for me is that the unit seems pretty well made and is useful, but under the hood there must be cheap parts.

I will never again buy a (Music Group) Behringer product.

Behringer are hopeless. I have the XAIR app to control their mixer but they don't bother to update the iPad software, making the hardware redundant. This has happened several times and has completely disrupted gigs and rehearsals. I'm getting rid of it, and them for that matter.

Web site is useless just go round and round in circles. TC Electronics bass amps and speakers were top quality years ago but since they have been taken over I wouldn't buy anything from them based on customer service alone. I wanted a plastic button been waiting six months now. Shame another once good company gone down the pan.