Able to browse freely, good service at Ashton u Lyne store (Phil) delivery good, paid for it to be made up as purchased Ottoman, guys were great
A empresa respondeu
Localização
Trocar localizaçãoUnit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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Veja o que dizem as avaliações
We visited the Ashton-under-Lyne store, and Jake greeted us, answered all our questions, and recommended a mattress that we ended up buying. The whole process from start to finish was a very pleasa... Ver mais
A empresa respondeu
I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... Ver mais
A empresa respondeu
The 2 fellas delivering our bed and mattress- Inigo and Howard - were so helpful. They not only lugged everything into our home but also carried some very heavy and bulky items up a narrow staircase i... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Ashton Under Lyne
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, Reino Unido
4,8
Excelente
178 avaliações
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Resposta da Bensons For Beds - Ashton Under Lyne
Thank you for contacting Bensons for Beds and leaving us a great review. Do be sure to come back to when you need new beds and we will be happy to help. Michael @ Team Bensons
Excellent service throughout
Excellent service throughout. Very pleased with the Bergen wardrobe I have purchased. Excellent value and very happy with the quality. Excellent communication regarding my purchase. Excellent service from the recommended tradesmen who constructed my purchased wardrobe following delivery.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashton Under Lyne
We're happy to hear about your excellent experience! It's great to know you're pleased with the wardrobe's value and quality. We appreciate your positive feedback regarding our communication and the service from the tradesmen.
Order a bed to be delivered as a whole item and you will be charged twice. One for base and once for mattress, delivered in one trip.
Beware of what I regarded as sharp practice on delivery charges. Charged for bed then mattress separately but delivered together.
Also, part missing but this was rectified swiftly, within 24 hours
That aspect was excellent service recovery.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashton Under Lyne
Thank you for taking the time to share your feedback Terry. We’re really sorry to hear the delivery charges didn’t feel clear — that’s certainly not the experience we want for our customers, and your comments will be passed on so we can review this.
We’re glad, though, that when a part was missing, our team resolved it quickly and within 24 hours — great to hear the service recovery hit the mark.
Thanks again for letting us know — it really helps us improve,
- Megan at Customer Care💜
Store manger provided excellent…
Store manger provided excellent customer service
26 de janeiro de 2026
Resposta da Bensons For Beds - Ashton Under Lyne
We're glad you received excellent support from our store manager. We appreciate your positive feedback,
Megan at Customer Care
Excellent
Excellent. Bed was delivered on time and the delivery drivers were polite and friendly
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashton Under Lyne
We're happy to know your bed was delivered punctually and that our delivery team was courteous and amiable. Thank you for your positive feedback.
Great staff professional service.
18 de janeiro de 2026
Resposta da Bensons For Beds - Ashton Under Lyne
We're so glad our staff provided professional service! It's what we strive for, and we appreciate your positive feedback.
Long lead time
We order our king mattress and arrived when they said it would
We are pleased with the whole process, selection, delivery and product.
It would be nice if it could had been delivered in a shorter time frame.
12 de janeiro de 2026
Resposta da Bensons For Beds - Ashton Under Lyne
We're glad you are pleased with the selection, delivery, and your new king mattress. We appreciate your feedback and will consider ways to improve our delivery time frame. Thanks for your review.
Phil the sales advisor at Ashton Under…
Phil the sales advisor at Ashton Under Lyne store was brilliant and with his help we bought 2 new beds and mattresses ready for when we move house 😊
14 de janeiro de 2026
Resposta da Bensons For Beds - Ashton Under Lyne
We're happy to hear that you had a brilliant experience at our Ashton Under Lyne store. We appreciate your positive feedback and are glad we could help you find the perfect beds and mattresses for your new home.
Lovely, friendly, polite delivery men
Great delivery men Very polite and helpful 😄
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Ashton Under Lyne
We’re delighted to hear our delivery team was polite, helpful, and made the process smooth for you. Thank you for your positive review – Lauryn at Customer Care 💜
Purchase in showroom, self assemble bed
Showroom person (Lianne) was very helpful and knowledgeable and good with the kids. We found what we wanted. Delivery was efficient. Putting it up took about 1hr30, but all straightforward. Would recommend them.
25 de novembro de 2025
Resposta da Bensons For Beds - Ashton Under Lyne
We appreciate your positive feedback! We're happy to hear that our showroom staff was helpful and knowledgeable, and that the delivery and setup were efficient. Thank you for recommending us!
Thank you, Team Bensons - Jess
Double bed Sealy Posturepedic mattress.
Phil member of staff who served us was very polite, helpful & had a lot of knowledge whilst helping us choose the mattress.
11 de dezembro de 2025
Resposta da Bensons For Beds - Ashton Under Lyne
Wow this is amazing! We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Stewart- Team Bensons
Resposta da Bensons For Beds - Ashton Under Lyne
We're glad you enjoyed your experience. It's wonderful to hear the young lady was helpful and attentive. Thank you for your feedback.
Resposta da Bensons For Beds - Ashton Under Lyne
We're so glad to hear that you found our team member to be helpful. We appreciate your feedback!
Resposta da Bensons For Beds - Ashton Under Lyne
We appreciate you sharing this with us Paul! We are so glad that our staff was helpful and gave good advice during your visit with us.
Take care and see you again soon,
Megan at Customer Care
The salesperson (Aga) is really lovely
The salesperson (Aga) is really lovely. She’s knowledgeable, friendly, professional and very easy to talk to. She’s served us twice before when we’ve bought beds and we now only go to store when we know she’s going to be in. She’s a real asset to Benson’s. I wish all salespeople were like Aga.
13 de novembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Ashton Under Lyne
We're happy to hear that you find our salesperson lovely, knowledgeable, and easy to talk to. It's great to know that you specifically visit our store when they are working. Thank you so much- Megan at Customer Care
The time spent explaining our options…
The time spent explaining our options with respect to our previous purchases and preferences. Lianne was very professional and knowledgeable.
13 de novembro de 2025
Resposta da Bensons For Beds - Ashton Under Lyne
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments.
– Thank you, Anthea - Team Bensons
Really good experience
Lianne was very helpful and professional, which made my experience really good.
4 de novembro de 2025
Resposta da Bensons For Beds - Ashton Under Lyne
We're happy to hear that our team member provided professional and helpful service, making your experience a really good one. Thank you for an amazing review – Lauryn at Customer Care 💜
Great service
From ordering the bed in the showroom to delivery and installation was a stress free experience
3 de outubro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Ashton Under Lyne
Thank you for your wonderful feedback! We’re delighted to hear your bed purchase, delivery, and installation was completely stress-free.
We appreciate your support and hope you enjoy your new bed!
Best Wishes,
Megan at Customer Care
Fantastic service
My partner and myself walked into the store unsure as to what mattress we needed. Phil greeted us and was extremely helpful with getting us set up on the firmness tester but his knowledge and expertise during the time we were looking at all the options sold us with the mattress (and pillows) we ended up purchasing. He was very friendly and knowledgable which helped making our decision very easy.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Ashton Under Lyne
Thank you for sharing your experience with us Jesse! We're so pleased to hear Phil was able to guide you with his knowledge and friendly approach. It’s great that he made your decision easy—we’ll be sure to pass on your kind words!
Take care,
Megan at Customer Care
Excellent service
absolutely wonderful experience buying a new bed from someone who didn't have a clue!!! Anthony was so helpful, answered all my questions and assisted me with such a friendly manner. Would absolutely recommend, super fast delivery too.
26 de setembro de 2025
Resposta da Bensons For Beds - Ashton Under Lyne
We appreciate you sharing your positive feedback! We are so glad that our team member was helpful and friendly during your bed purchase, and that you received super fast delivery.
Thank you,
Lauryn at Customer Care
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