The service from the staff was incredible. Bryan helped find a suitable mattress that would fit my budget and liking, and even arranged my mattress to be held in storage until I wanted to pick it up.... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 5 Vale Retail Park, HP20 1DH Aylesbury, Buckinghamshire, GB
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Veja o que dizem as avaliações
What an exceptional service from Benson For Beds. We could not fault them. They were absolutely excellent from the point of sale to the final delivery. Luke, the Sales Manager in Aylesbury was so kind... Ver mais
A empresa respondeu
We bought a new king size mattress. The price was little higher and there wasn’t much discount available for us in my view, considering that we paid for delivery and again for removing the old mattres... Ver mais
Both Ashley, instore, and the delivery guys were very helpful but only the mattress could be delivered due to the base arriving broken into the distribution centre. Customer service did all they co... Ver mais
Detalhes da empresa
Sobre Bensons For Beds - Aylesbury
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, Reino Unido
- 1296336103
4,8
Excelente
237 avaliações
Pede aos clientes que avaliem
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Salesman was friendly and welcoming
Salesman was friendly and welcoming, listened to my requests and needs.
3 de outubro de 2023
Great service, Good price, no pressure.
Popped into Aylesbury branch on the off chance to find a good mattress. We were shown a selection that fitted our criteria. Found just what we needed and at a good price.
Thanks for the care, good service and courtesy shown Ashley.
Looking forward to delivery.
2 de outubro de 2023
Great service
Brian was the perfect salesman, knowledgeable but not pushy. Extremely satisfied so far.
Aylesbury Branch
29 de setembro de 2023
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
The assistant was knowledgable when…
The assistant was knowledgable when answering questions. She advised, without being pushy.
I came back next day to purchase a divan. Fez explained the delivery process and how I could change the dates if necessary.
She was a credit to the Aylesbury branch
Thank you for help.
29 de agosto de 2023
Resposta da Bensons For Beds - Aylesbury
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Fez can be given the credit they deserve. - Team Bensons
Plenty of choices and helpful non pushy…
Plenty of choices and helpful non pushy staff
24 de agosto de 2023
Resposta da Bensons For Beds - Aylesbury
We're pleased to hear this Catherine. -Team Bensons
Great customer service.
14 de agosto de 2023
Resposta da Bensons For Beds - Aylesbury
This is lovely to hear! -Team Bensons
Good sales service
15 de agosto de 2023
Resposta da Bensons For Beds - Aylesbury
Hello Mr Richardson, thank you for taking the time to provide us with this positive feedback! - Team Bensons
Very helpful staff member
Very helpful staff member
Wasn’t pressured as soon as we walked in, was greeted and asked if we needed help. I said I’d let them know.
Talked about different beds & mattresses.
13 de agosto de 2023
Resposta da Bensons For Beds - Aylesbury
Hello Ian,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Would recommend
Helpful, friendly staff, knowledgeable in the products and happily willing to assist. Am looking forward to the arrival of my new bed.
6 de agosto de 2023
Resposta da Bensons For Beds - Aylesbury
Hello Natasha
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Luke was absolutely brilliant
Luke was absolutely brilliant, very informative and energetic too! Best customer service I have personally experienced in a LONG time.
2 de agosto de 2023
Resposta da Bensons For Beds - Aylesbury
Hello Mr Smith,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Luke can be given the credit he deserves. - Team Bensons
5 star service
Good variety of display beds to try, member of staff couldn’t do enough to help, 5 star service.
17 de julho de 2023
Resposta da Bensons For Beds - Aylesbury
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
The member of staff Byrne who made the…17 7 1223
The member of staff Byrne who made the experience helpful and relaxing
17 de julho de 2023
Resposta da Bensons For Beds - Aylesbury
Hi Mr Bedford-Shaw, Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Byrne can be given the credit they deserve. - Team Bensons
I gave them my max budget and they gave…
I gave them my max budget and they gave me a great bed that is just within my limit. Lovely customer service
3 de julho de 2023
Resposta da Bensons For Beds - Aylesbury
We are thrilled to hear you love your new purchase, and even happier that the service was 5*! We really appreciate the time taken to leave us this lovely review. - Team Bensons
The salesperson Bryan was very…
The salesperson Bryan was very professional and helpful. Showed me the full range from bottom to top to show me the difference. He was not pushy and very happy with the buying experience
22 de junho de 2023
Resposta da Bensons For Beds - Aylesbury
Thank you for taking the time to leave us some feedback Richard! -Team Bensons
Could not do enough for us very helpful
16 de maio de 2023
Resposta da Bensons For Beds - Aylesbury
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Aylesbury store.
Team Bensons
Ashley at your Aylesbury Store was very…
Ashley at your Aylesbury Store was very helpful and professional.
29 de maio de 2023
Resposta da Bensons For Beds - Aylesbury
Thank you for your lovely feedback Jean! -Team Bensons
Good customer experience
Good customer experience. Staff were very helpful and knowledgeable.
28 de maio de 2023
Resposta da Bensons For Beds - Aylesbury
This is wonderful to hear Ian - We really appreciate the time taken to leave us this lovely review. -Team Bensons
Resposta da Bensons For Beds - Aylesbury
Hi Antonella, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Aylesbury store.
Team Bensons
Very helpful and curious
20 de maio de 2023
Resposta da Bensons For Beds - Aylesbury
Thank you for your 5* review. -Team Bensons
Resposta da Bensons For Beds - Aylesbury
Thank you for your 5* review Mark! -The Bensons Team
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