Bensons For Beds - Aylesford Avaliações 

324
O TrustScore é 4.5 de um total de 5

4,7

(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The guy, Zared, in the shop explained the best way to choose what mattress was correct for us. It made it easier to feel confident in getting the right one when it can be overwhelming with lots of c... Ver mais

Avaliado com 5 de um total de 5 estrelas

Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was a pleasure dealing with Bensons for Beds from the start in the showroom being helped by the assistant, to being kept up to speed re my order to delivery. I was called when the delivery was 30 m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Benson for beds from start to finish have been amazing. From the time we chose the beds, to delaying delivery due unforeseen circumstances to delivery has been easy and stress free. Staff have been he... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. Loja de Camas
  3. Loja de Roupas de Cama
  4. Loja de colchões

Sobre Bensons For Beds - Aylesford

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • (natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Reino Unido

  • 1622478986

4,7

Excelente

O TrustScore é 4.5 de um total de 5

324 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(324)

25.451 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Choice and price were good as was the…

Choice and price were good as was the salesman.

14 de agosto de 2025
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Resposta da Bensons For Beds - Aylesford

We're glad you found a good selection at a great price, and our salesperson was helpful. We appreciate your positive feedback, Megan at Customer care

Avaliado com 5 de um total de 5 estrelas

Very good service on the shop and the…

Very good service on the shop and the delivery was excellent

13 de agosto de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We appreciate your positive feedback! We're happy you received very good service and excellent delivery. Thanks for choosing us, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Stuart was very helpful.

7 de agosto de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

Thank you for taking the time to leave a review! We're so glad Stuart was able to assist you. Our team is dedicated to providing excellent service to all of our customers. We hope to see you again soon, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Easy

The members of staff were funny and attentive. Weren't pushy whatsoever and were super knowledgeable and helpful. Would go there again and again for any future purchases.

22 de julho de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

Thank you for the positive feedback! We are thrilled to hear that our staff provided you with a fantastic experience. We pride ourselves on being knowledgeable and helpful without being pushy. We can't wait to see you again for your future purchases, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Looking forward to our new mattress.

Tom at Aylesford was extremely helpful, knowledgeable and friendly. We were invited to take our time, ask as many questions as we liked. Everything was fully explained, without any pressure to purchase. We were given excellent advice and feel confident with our purchase.

20 de julho de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

Thank you for taking the time to leave such a positive review, we are thrilled to hear that you had a great experience with Tom at Aylesford! Our team is dedicated to providing exceptional customer service and we are so glad to hear that we were able to meet your needs. We appreciate your business and look forward to seeing you again in the future, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Great service and pricing

I was very impressed with the service I received when visiting Bensons at Aylesford, Kent.
The salesperson (Vikki) was excellent. She was very patient, showing me numerous beds and explaining the pros and cons of each one. Testing them out proved her knowledge of the products to be spot on.
She answered all of my questions, but at no stage did she push me towards one model, and was very patient.
Having provided a full quotation, that included base and headboard, I left feeling far more informed than when I first went in.
It only took a couple of days to refine the quote and I then phoned through and ordered the bed.
Vikki was a shining example of how a sales person should be, professional, knowing her products inside out and non pushy.
Excellent service.

17 de julho de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We are so glad to hear that you had a positive experience at Bensons in Aylesford, Kent! It's always our goal to provide excellent service and we are thrilled that Vikki was able to help you find the perfect bed. Thank you for giving us the opportunity to earn your business. We truly appreciate your kind words and look forward to seeing you again in the future. Sweet dreams in your new bed, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

This is simply based on the store…

This is simply based on the store experience as we have not received the bed yet.
Tom at the Aylesford Kent branch is an actual asset to the company.
He served my Mum last year and she purchased a bed with him and recommended that we went to see him and he did not disappoint.

He didn't pounce on us as soon as we entered the store but when we was ready he was there for us.
He knows his stuff and us very professional and made what can be a stressful purchase into an easy one.

Being in customer care myself, I feel that he should be promoted to train others in how to serve a customer (and I do not say this often).

Cannot wait for our new bed for our first home and will make moving in together exciting knowing that we will be having decent nights sleep in our super king;)

15 de junho de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We appreciate you sharing your positive experience in our store. It's great to hear that a member of our team made your purchase easy and enjoyable. We're happy to know that their expertise and service stood out to you. We wish you many restful nights in your new bed, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

We went to the showroom twice

We went to the showroom twice, because we wanted to have a look at other places to make sure we got it right, the reason we went back to Bensons was the sales person we had was Tom he was very knowledgeable, answered our questions honestly, was not pushy, but very patient as my husband and I had very different ideas, with Tom’s help we ordered a bed, and both very pleased we did. Looking forward to it arriving.

14 de junho de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We appreciate you sharing your experience. We are happy to know that our team member's knowledge and patience helped you find the perfect bed despite differing preferences. We're delighted you're pleased with your purchase- We cant wait for you to receive it, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Being helpful

We were not pressurised, very helpful information given when we asked a question. No trouble too much.Would recommend without hesitation.

7 de junho de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We're happy to hear that you felt comfortable and well-informed during your visit. It's great to know our assistance was helpful, and we appreciate your recommendation!
Thank you, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Delighted with service,product and delivery

From start ( with Vicky at Aylesford) to finish at delivery we cannot fault Bensons.Brilliant service, great new bed at great price. Thank you Bensons

29 de maio de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We're happy to hear that you had a brilliant experience with us, from start to finish! Thank you for acknowledging the great service and value. We appreciate you- Megan at Customer Care

Avaliado com 4 de um total de 5 estrelas

Great experience purchasing and…

Great experience purchasing and delivering products. Do recommend, great customer experience.

20 de maio de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We appreciate you recommending us and are happy you had a great experience purchasing and receiving our products. Thanks for your positive feedback, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Helpful staff with clear advice and no pressure !

Our Sales Lady, Vikki, helped us find the bed that was right for us without once making us feel under any obligation to buy.
A very profession service !
Thank you Vikki.

15 de maio de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We're happy to hear that you felt no pressure during your bed selection. It's wonderful you received professional service and found the perfect bed for your needs. Thank you for your positive feedback, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Skilled salesman with the right balance

The salesman was unobtrusive so we didn’t feel pressured. He was helpful and guided us skilfully to the best options for us, giving us pros and cons of each product we showed interest in. We had intended it to be a research trip and not to actually buy that day. However we left very happily having bought a new bed mattress and headboard so full marks to a skillful salesman. He got the balance just right

18 de maio de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We're happy to hear that the salesperson provided such helpful guidance without pressure. It's great to know that the information shared helped you find the perfect bed and headboard. Thank you for your positive feedback, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Friendly staff and very helpful.

Friendly staff and very helpful.

20 de maio de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We appreciate you sharing that our staff was helpful and friendly! We are happy to know we assisted you well. Take care, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

The Salesperson knew her stuff

The Salesperson knew her stuff. Was very helpful and made it easy to make a choice.

16 de maio de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We are thrilled that our salesperson was knowledgeable and helpful in your decision-making process. We pride ourselves on making your experience a seamless one. Thank you for the positive feedback!

Avaliado com 5 de um total de 5 estrelas

The sales advisor was kindly towards my…

The sales advisor was kindly towards my children who were a bit rowdy!

25 de abril de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

We are so thrilled to hear that our sales advisor showed kindness towards your rowdy children! We strive to make all of our customers feel welcome and comfortable. Thank you for your review! #happykids #happycustomers

Avaliado com 5 de um total de 5 estrelas

Very pleased with the service Very…

Very pleased with the service Very helpful thanks

28 de abril de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

Thank you for taking the time to share your positive experience with us! We are glad to know that our service was helpful to you. It was a pleasure assisting you.

Sleep well, Team Bensons💜

Avaliado com 5 de um total de 5 estrelas

Very responsive staff

26 de abril de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

Thank you for the kind words about our staff! We pride ourselves on providing prompt and attentive service to all of our customers. We hope to see you again soon!
Sleep well, Team Bensons💜

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service, lots of choices of beds went to buy my daughter beds she had fun choosing her bed.

18 de abril de 2025
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

Thank you for your amazing review! We're thrilled to hear that you and your daughter had a great experience choosing her bed at our store. Our top priority is always providing excellent customer service and a wide variety of options. Thank you for choosing us for your bed needs! - Team Bensons 💜

Avaliado com 5 de um total de 5 estrelas

"I recently purchased a bed from this…

"I recently purchased a bed from this store and I couldn't be happier with my experience! The selection of beds was fantastic, with a wide variety of styles and comfort levels to choose from. The staff were incredibly helpful and knowledgeable, patiently answering all of my questions and guiding me towards the perfect bed for my needs. The quality of the bed I chose is outstanding – it's incredibly comfortable and has made a huge difference in my sleep quality. The delivery was smooth and efficient, and the bed was set up quickly. Overall, I highly recommend this store "To anyone looking for a new bed. Excellent products and exceptional customer service!"
English translation (for your reference): "I recently purchased a mattress from this store and was very pleased with my experience! The mattress selection was great, with a wide variety of styles and comfort levels to choose from. The staff were incredibly helpful and knowledgeable, patiently answering all my questions and guiding me to the best mattress for my needs. The quality of the mattress I chose was outstanding – incredibly comfortable and made a huge difference in the quality of my sleep. Delivery was smooth and efficient, and the bed was installed quickly. Overall, I would highly recommend this store to anyone looking for a new mattress. Great products and exceptional customer service!"

8 de abril de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Aylesford

Resposta da Bensons For Beds - Aylesford

Thank you for your kind words! We are thrilled to hear that you had a fantastic experience at our store while purchasing your new bed. Our team takes pride in providing excellent products and exceptional customer service. It's wonderful to know that you are satisfied with your choice and enjoying a better quality of sleep. Thank you again for choosing us, we appreciate your recommendation to others!

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