Bensons For Beds - AyrAvaliações 

515
O TrustScore é 5 de um total de 5

4,8

Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am highly delighted with my furniture.John at the heath field retail store went above and beyond to help me pick my furniture I will recommend yous to everyone and I will definitely be back

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Staff helpful but not pushy, showed us a few items relevant to our request then left us to look around and decide. Hot beverages offered whilst delivery date and paperwork were sorted out. Didnt push... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment we stepped in the door to the moment we left, we were treated with courtesy, understanding and professionalism. Paul encouraged us to take our time and try out each bed to ensure we we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Staff were friendly and knowledgeable of stock, helped with choosing beds and mattress within our price range. It was good to be able to see, feel and try beds rather than guessing what you'd get by l... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. Loja de Camas
  3. Loja de Roupas de Cama
  4. Loja de colchões

Sobre Bensons For Beds - Ayr

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Reino Unido

  • 1292618293

4,8

Excelente

O TrustScore é 5 de um total de 5

515 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(515)

23.758 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I am highly delighted with my…

I am highly delighted with my furniture.John at the heath field retail store went above and beyond to help me pick my furniture I will recommend yous to everyone and I will definitely be back

3 de julho de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're so pleased you are delighted with your furniture and that our team member went above and beyond to help you. Thank you for your recommendation!

Team Bensons

Avaliado com 1 de um total de 5 estrelas

Delivery was dismal

Delivery was dismal. It was in allocated time but the delivery men left it in a room in box. Wouldn’t open it. I knew when buying it there was no assemble but I was assured it would be taken out of box and waste removed. Had no joy from store and customer service couldn’t assist. Said also that I couldn’t return it as it was more than 7 days since purchase. As an elderly citizen I found the whole experience distressing and disappointing. Would not shop there again.

30 de junho de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

Thank you for your feedback, and we’re very sorry to hear about your experience. We sincerely apologise for the disappointment caused during your delivery. Your comments have been fed back to the relevant teams so that we can review both our delivery communication and service standards to help prevent this from happening in future. We truly regret that this has left you with such a poor impression of us, and we appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Good and helpful sales experience with…

Good and helpful sales experience with Rhiannon and easy install experience with a nice team who took care of it quickly and easily.

29 de junho de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're so pleased you had a good and helpful sales experience, and an easy and quick installation. Thank you for your kind feedback!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

I love my new small double bed.Quality…

I love my new small double bed.Quality ash frame,solid mattress and matching bedside cabinet fit perfectly in to our spare room.

19 de junho de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're so happy you love your new small double bed! It's wonderful to hear the ash frame, solid mattress, and cabinet fit perfectly. ✨

Team Bensons

Avaliado com 5 de um total de 5 estrelas

A great experience

Paul and John were were very friendly, knowledgeable of the products and were not too pushy. The Ayr store is a great asset to the Benson for Beds company and would recommend a personal visit rather than ordering online.

14 de junho de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're so pleased our team members were friendly and knowledgeable without being pushy. It's wonderful you had such a positive experience in our store! Thank you for your recommendation!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Staff were friendly and knowledgeable…

Staff were friendly and knowledgeable of stock, helped with choosing beds and mattress within our price range. It was good to be able to see, feel and try beds rather than guessing what you'd get by looking online. Staff explained about delivery and next steps.

6 de junho de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're so pleased our team was friendly and knowledgeable, helping you find the perfect bed within your budget. It's wonderful that you appreciated the in-store experience!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Very friendly and experienced staff

Very friendly and experienced staff. Most of our business transaction was conducted by John.
Very good selection of beds.
Thoroughly good experience.

5 de junho de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're so pleased you had a thoroughly good experience with our friendly and experienced staff. We're glad you enjoyed our selection!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

From start to finish a seamless…

From start to finish a seamless experience. Very knowledgeable customer sales personnel and kept in touch by company as delivery date approached. Would definitely recommend.

5 de junho de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We are so glad to hear you had such a positive experience! We appreciate your kind words about our sales team and communication. Thank you for recommending us.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Benson for beds Ayr

The staff at benson for beds in Ayr were very knowledgeable, friendly and helpful especially Paul who directed me to the most suitable bed and mattress for my needs and budget. I would definitely recommend this store

2 de junho de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're so pleased to hear our team provided such knowledgeable, friendly, and helpful service. We're glad we could guide you to the perfect bed and mattress. Thank you for your recommendation!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

A Happy Shopping Experience. From the moment we stepped in the door…

From the moment we stepped in the door to the moment we left, we were treated with courtesy, understanding and professionalism. Paul encouraged us to take our time and try out each bed to ensure we were 100% happy with our choice. He left my husband and me alone to ensure we weren't being pressurised. When we decided to buy, he continued to offer services which we may have required and he was confident that he had covered all bases. We're delighted with our purchase and we'd be happy to return in the future when we need to change our other bed.

27 de maio de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such courteous, understanding, and professional service, allowing you to make a confident choice. We appreciate your kind words and look forward to assisting you again in the future.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Very relaxing visit

Very relaxing visit, helpful staff but not pushy, they took time to explain the products we were looking at

27 de maio de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're delighted you had a relaxing visit and found our team helpful and informative. Thank you for your feedback!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Staff helpful but not pushy

Staff helpful but not pushy, showed us a few items relevant to our request then left us to look around and decide. Hot beverages offered whilst delivery date and paperwork were sorted out. Didnt push for us to take extras. Overall a calm ,pleasant shopping experience .

22 de maio de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

Thank you for your wonderful 5-star review! We're so pleased to hear our team was helpful and respectful of your space. We're glad you enjoyed a calm and pleasant shopping experience with us.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Bensons have on the whole provided an…

Bensons have on the whole provided an excellent service. The website is great for managing the delivery as far as changing delivery times and address and you can track delivery on the day. Communication was mostly great. I did want to speak to the delivery team though and was told I would get a call from them 30minutes beforehand which I didn’t. So there was a bit of a delay when they arrived which could have been avoided. But the bed was delivered and put together successfully.

18 de maio de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're so glad to hear you had a positive experience overall with our service, website, and delivery. We appreciate your feedback regarding the pre-delivery call and will review our procedures to prevent future delays. Thank you for your kind words!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Found the perfect mattress for us

Found the perfect mattress for us. Friendly staff. Can't wait to get the beds

18 de maio de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're so pleased you found the perfect mattress and appreciated our friendly staff! We hope you enjoy your new beds!

Team Bensons - Jess

Avaliado com 5 de um total de 5 estrelas

Super helpful staff

Super helpful staff. Knowledgable but not pushy. Well laid out store - very clean. All beds clearly marked for firmness and USPs. Pricing very clear.

19 de maio de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

Thank you for your wonderful feedback! We're so pleased you found our staff helpful and knowledgeable, and our store clean and well-organized. We appreciate you highlighting our clear pricing and bed markings.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

The process from entering your store at…

The process from entering your store at Heathfield and everything that followed to the arrival of our mattress was flawless.

18 de maio de 2026
logotipo da Bensons For Beds - Ayr

Resposta da Bensons For Beds - Ayr

We're so happy to hear your experience, from store visit to mattress arrival, was flawless. Thank you for sharing!

Team Bensons

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