Bensons For Beds - Banbury Avaliações 

428
O TrustScore é 5 de um total de 5

4,8

Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Returning customers looking to upgrade bed. Good choice of product and not rushed to try beds. Really helpful sales person who gave good advice and recommendations. Not given 5 stars ((yet) as items... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery tea... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mandy in the Banbury store was really helpful and nothing was too much trouble. She didn't rush us even when we changed our minds several times.

Avaliado com 5 de um total de 5 estrelas

Really friendly sales team, let me and my partner try out multiple different mattresses and pillows! Once we had settled on both, we got prompt and easy delivery as well as our old mattress recycled... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. Loja de Camas
  3. Loja de Roupas de Cama
  4. Loja de colchões

Sobre Bensons For Beds - Banbury

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, Reino Unido

  • 1295267193

4,8

Excelente

O TrustScore é 5 de um total de 5

428 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(428)

25.888 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Helpful staff, better offers than Dreams

After an awful experience with a Therapur bed from Dreams that collapsed one side after 3 years & they refused to help, we decided that we were not going to spend anymore money at their stores. So we tried Bensons. Helpful staff that took time to discuss what we wanted. They even moved different mattresses to different bases so we could try all options. We haven’t got the actual bed yet so will update when it arrives but reassured with the 10 year guarantee that is included for free (Dreams take note!) Fingers crossed the bed lives up to our expectations!

2 de janeiro de 2025
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We appreciate you sharing your experience and are happy to hear that our staff provided helpful assistance. We're glad we could take the time to explore different options with you. We hope your new bed meets all your expectations! Thank you for your feedback, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Pete was very helpful polite and very…

Pete was very helpful polite and very knowledgeable.
Not a stressful experience at all.

5 de janeiro de 2025
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're happy to hear that your experience was stress-free, and that our team member was helpful, polite, and knowledgeable. Thank you for your positive feedback, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Very friendly

Very friendly, very helpful, had all the information we needed, was a quick an easy process.

4 de janeiro de 2025
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We are happy to hear that you found our team friendly and helpful! We're glad the process was quick and easy, and we appreciate your positive feedback.
Take care, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Helpful and competent service

For me, the thought of buying a new bed and mattress was very daunting. However, the service I had was so good and took all the stress away. I was guided all the way from choosing a mattress type to the type of frame and headboard that I needed without feeling any pressure.

2 de janeiro de 2025
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We appreciate you sharing your experience. We're happy to hear that our service eased your concerns about buying a new bed. It's great to know you felt supported in choosing the right mattress, frame, and headboard without any pressure.
Take care,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Helpful staff friendly good range well…

Helpful staff friendly good range well laid out store

1 de janeiro de 2025
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so glad you found our staff helpful and friendly! It's great to hear you enjoyed our store's layout and selection. Thanks, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Time to roam…

We liked the fact we were given space and time, and at no time did we feel pressured. We were left to roam and then Mandy checked in with us answered our questions gave us some suggestions on how to narrow down our search and again gave us space, before checking in again and giving us some more information to help with the final decision. Mandy was knowledgeable and informative, listened to what we wanted and helped us make an informed decision.

31 de dezembro de 2024
Avaliado com 4 de um total de 5 estrelas

Helpful Staff

Sales person (Michael) was very friendly, helpful & knowledgeable. Good range of products.
Disappointing delivery timeframe (6 weeks)!

8 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great in-store experience

We went into the Banbury store expecting to just have a look and then order something online. However, we walked away with a mattress after just an hour thanks to the knowledge and advice of Mandy - not pushy at all but super helpful advice in making our decision. Thank you!

17 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Easy

Went in got sorted made a purchase changed my mind next day and upgraded hassle free

21 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Naomi was very knowledgable and…

Naomi was very knowledgable and professional. She answered our questions without being overpowering and left us to chat and browse the beds. We only came in to browse but ended up buying 2 beds, 2 mattresses and two headboards. Well done Naomi, a credit to Bensons!

11 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great service

Peter the manager was great. We explained how we sleep and the issues we were having with our current mattress. We went on the test mattress and it went through the different firmness ratings. We tried several mattresses. Peter explained the differences of all the mattresses that we tried, and suggested pillows to suit our sleeping positions.

7 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great service from great staff

We had already seen the item to purchase so asked for assistance. The sales consultant was polite and very friendly. He offered to show the item in different colours on the iPad. We made our choice. The purchase was handled efficiently and we were wished a good day. Great service from great staff

27 de outubro de 2024

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