Michael was brilliant. We found exactly what we needed. He was very respectful of my son, whose bed base we were choosing, as he recognised his autism and gave him clear information as well as time to... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The young lady , Naomi, who served us at the Banbury store was excellent. Left us alone to think and try different beds and then was on hand to answer all questions advise and process order. Very h... Ver mais
A empresa respondeu
Plenty of advice in store and help to choose the right mattress for our needs. Delivery drivers went above and beyond to ensure our bed was delivered to the bedroom despite limited access.
A empresa respondeu
Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery tea... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Banbury
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, Reino Unido
- 1295267193
4,8
Excelente
449 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank you to Pete for his first class service
Thank you to Pete for his first class service very knowledgeable on all products and we got the mattress and side cabinet we wanted
15 de março de 2025
Resposta da Bensons For Beds - Banbury
We appreciate your positive feedback! We are so glad to hear that you received first-class service and found our team member's product knowledge helpful in selecting your mattress and cabinet. Take care, Megan at Customer Care
Resposta da Bensons For Beds - Banbury
Your feedback means a lot to our team. Thank you for taking the time to leave us this review. Take care, Megan at Customer Care
Great prices great choice and great…
Great prices great choice and great staff , knowledgeable and helpful
13 de março de 2025
Resposta da Bensons For Beds - Banbury
We appreciate your fantastic feedback! It's wonderful to know that you were impressed with our prices, selection, and knowledgeable staff. take care, Megan at Customer care
Great experience from the team at…
Great experience from the team at Bensons.
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Banbury
We're glad you had a great experience with our team. Thank you for sharing your positive feedback with us; we appreciate it. Take care, Megan at Customer Care
Resposta da Bensons For Beds - Banbury
Thank you so much for giving us 5 stars. You made our day! Take care, Megan at Customer Care
Very helpful in store help with…
Very helpful in store help with choosing a divan bed!
22 de fevereiro de 2025
Resposta da Bensons For Beds - Banbury
We're glad our in-store assistance helped you choose a divan bed. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Friendly
Friendly, non pushy staff. Helpful and our new mattress was a good price.
2 de fevereiro de 2025
Resposta da Bensons For Beds - Banbury
We're happy to hear that our staff was helpful and not pushy, and that you got a great mattress at a good price. Thank you, Megan at Customer Care
Brilliant customer service!
Served by a gentleman named Michael. Very pleased with his customer service, seemed to understand me and my partner as people and not just potential customers. Very informative, helpful encouraged us to try as much as we wanted. Brilliant knowledge of the offers they had and how he could help us. 100% would recommend 👌
10 de fevereiro de 2025
Resposta da Bensons For Beds - Banbury
We're happy to hear that you were pleased with the service you received. It's great to know that our team member was helpful and informative, and that you felt understood. Thank you for your recommendation, Megan at Customer Care
I highly recommend this store
The sales guy was extremely helpful and considerate to my needs.
This is my second purchase from Bensons, the last being 12 years ago.
1 de fevereiro de 2025
Resposta da Bensons For Beds - Banbury
We're happy to hear that the sales representative was so helpful and considerate of your needs. Thank you for your repeat business after 12 years! Take care, Megan at Customer Care
Tha sale person was very helpful
Tha sale person was very helpful, he made the choosing of ore choice very easy .
23 de janeiro de 2025
Resposta da Bensons For Beds - Banbury
We're happy to hear that the salesperson was helpful and made your choice easier. We appreciate your positive feedback and your time. Take care, Megan at Customer Care
Fantastic customer service and very…
Fantastic customer service and very helpful and not pushy!!
24 de janeiro de 2025
Resposta da Bensons For Beds - Banbury
We're happy to hear that our customer service was helpful and not pushy! Providing a fantastic experience is what we aim for. Thank you, Megan at Customer Care
Very friendly and helpful staff
19 de janeiro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Banbury
We appreciate your feedback! We are so glad our staff was friendly and helpful during your visit. Thank you for sharing, Megan at Customer Care
Great personal service
Great personal service. Professional guidance but listening to our requirements.
19 de janeiro de 2025
Resposta da Bensons For Beds - Banbury
We're happy to hear that our guidance met your requirements and that you enjoyed the personal service. Thank you for your positive feedback, Megan at Customer Care
Naomi did a Great job for you
Naomi did a Great job for you
We went to other suppliers but she was the one for us
Give her a raise plus a gold medal
17 de janeiro de 2025
Resposta da Bensons For Beds - Banbury
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that we could meet your needs. Thanks for your feedback, Megan at Customer Care
Staff were very knowledgeable and…
Staff were very knowledgeable and attentive. Gave us time and didn't feel rushed trying out the beds. Explained costs breakdown.
15 de janeiro de 2025
Resposta da Bensons For Beds - Banbury
We're happy to hear that our staff was knowledgeable and attentive! We appreciate you taking the time to share your experience with us.
Take care,
Megan at Customer Care
Excellent customer service!
We had a really good experience buying our bed. Mandy was very informative without being pushy. She gave us plenty of time to look around and test the beds. We were pleased to get 25% of our order which saved us a lot of money.
14 de janeiro de 2025
Resposta da Bensons For Beds - Banbury
We're happy to hear that you had a good experience buying your bed. We appreciate that you found our team member informative and that you had plenty of time to explore. We're pleased you were able to save money on your order, Megan at Customer Care
Resposta da Bensons For Beds - Banbury
We appreciate your review! We're happy to hear that you found our service helpful and friendly. Thank you for choosing us, Megan at Customer Care
Resposta da Bensons For Beds - Banbury
We appreciate you sharing your positive experience! We're happy to hear that our customer service was helpful to you.
Take care,
Megan at Customer Care
Helpful staff, better offers than Dreams
After an awful experience with a Therapur bed from Dreams that collapsed one side after 3 years & they refused to help, we decided that we were not going to spend anymore money at their stores. So we tried Bensons. Helpful staff that took time to discuss what we wanted. They even moved different mattresses to different bases so we could try all options. We haven’t got the actual bed yet so will update when it arrives but reassured with the 10 year guarantee that is included for free (Dreams take note!) Fingers crossed the bed lives up to our expectations!
2 de janeiro de 2025
Resposta da Bensons For Beds - Banbury
We appreciate you sharing your experience and are happy to hear that our staff provided helpful assistance. We're glad we could take the time to explore different options with you. We hope your new bed meets all your expectations! Thank you for your feedback, Megan at Customer Care
Pete was very helpful polite and very…
Pete was very helpful polite and very knowledgeable.
Not a stressful experience at all.
5 de janeiro de 2025
Resposta da Bensons For Beds - Banbury
We're happy to hear that your experience was stress-free, and that our team member was helpful, polite, and knowledgeable. Thank you for your positive feedback, Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.