Returning customers looking to upgrade bed. Good choice of product and not rushed to try beds. Really helpful sales person who gave good advice and recommendations. Not given 5 stars ((yet) as items... Ver mais
Localização
Trocar localizaçãoUnit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB
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Veja o que dizem as avaliações
Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery tea... Ver mais
A empresa respondeu
Mandy in the Banbury store was really helpful and nothing was too much trouble. She didn't rush us even when we changed our minds several times.
Really friendly sales team, let me and my partner try out multiple different mattresses and pillows! Once we had settled on both, we got prompt and easy delivery as well as our old mattress recycled... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Banbury
Escrito pela empresa
Informações de contato
Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, Reino Unido
- 1295267193
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Helpful staff, better offers than Dreams
After an awful experience with a Therapur bed from Dreams that collapsed one side after 3 years & they refused to help, we decided that we were not going to spend anymore money at their stores. So we tried Bensons. Helpful staff that took time to discuss what we wanted. They even moved different mattresses to different bases so we could try all options. We haven’t got the actual bed yet so will update when it arrives but reassured with the 10 year guarantee that is included for free (Dreams take note!) Fingers crossed the bed lives up to our expectations!

Resposta da Bensons For Beds - Banbury
Pete was very helpful polite and very…
Pete was very helpful polite and very knowledgeable.
Not a stressful experience at all.

Resposta da Bensons For Beds - Banbury
Very friendly
Very friendly, very helpful, had all the information we needed, was a quick an easy process.

Resposta da Bensons For Beds - Banbury
Helpful and competent service
For me, the thought of buying a new bed and mattress was very daunting. However, the service I had was so good and took all the stress away. I was guided all the way from choosing a mattress type to the type of frame and headboard that I needed without feeling any pressure.

Resposta da Bensons For Beds - Banbury
Helpful staff friendly good range well…
Helpful staff friendly good range well laid out store

Resposta da Bensons For Beds - Banbury
Time to roam…
We liked the fact we were given space and time, and at no time did we feel pressured. We were left to roam and then Mandy checked in with us answered our questions gave us some suggestions on how to narrow down our search and again gave us space, before checking in again and giving us some more information to help with the final decision. Mandy was knowledgeable and informative, listened to what we wanted and helped us make an informed decision.
Excellent customer service from Pete…
Excellent customer service from Pete and it made a big difference seeing the physical bed rather than just viewing pictures online.
Knowledge & courtesy of Salesperson
Helpful Staff
Sales person (Michael) was very friendly, helpful & knowledgeable. Good range of products.
Disappointing delivery timeframe (6 weeks)!
Staff was very very helpful in choosing…
Staff was very very helpful in choosing 2 beds. Left us alone to discuss our choices but always there when we needed further advice
Beds in time for Christmas
Great service and knowledge from Mandy in store. Very pleased with the time given to us and ensuring we will get our beds in time.
Great in-store experience
We went into the Banbury store expecting to just have a look and then order something online. However, we walked away with a mattress after just an hour thanks to the knowledge and advice of Mandy - not pushy at all but super helpful advice in making our decision. Thank you!
Easy
Went in got sorted made a purchase changed my mind next day and upgraded hassle free
Naomi was very knowledgable and…
Naomi was very knowledgable and professional. She answered our questions without being overpowering and left us to chat and browse the beds. We only came in to browse but ended up buying 2 beds, 2 mattresses and two headboards. Well done Naomi, a credit to Bensons!
The sales lady was very helpful and…
The sales lady was very helpful and professional. The application for finance went smoothly. Looking for to the new bed. Overall great service.
Very helpful and knowledgeable
Very helpful and knowledgeable. Easy process and promised delivery within 3 weeks.
Great service
Peter the manager was great. We explained how we sleep and the issues we were having with our current mattress. We went on the test mattress and it went through the different firmness ratings. We tried several mattresses. Peter explained the differences of all the mattresses that we tried, and suggested pillows to suit our sleeping positions.
Great service from great staff
We had already seen the item to purchase so asked for assistance. The sales consultant was polite and very friendly. He offered to show the item in different colours on the iPad. We made our choice. The purchase was handled efficiently and we were wished a good day. Great service from great staff
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