Bensons For Beds - Banbury Avaliações 

449
•
O TrustScore é 5 de um total de 5

4,8

Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB

•

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Plenty of advice in store and help to choose the right mattress for our needs. Delivery drivers went above and beyond to ensure our bed was delivered to the bedroom despite limited access.

Avaliado com 5 de um total de 5 estrelas

Michael was brilliant. We found exactly what we needed. He was very respectful of my son, whose bed base we were choosing, as he recognised his autism and gave him clear information as well as time to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The young lady , Naomi, who served us at the Banbury store was excellent. Left us alone to think and try different beds and then was on hand to answer all questions advise and process order. Very h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery tea... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. também em
  3. Loja de Camas
  4. Loja de colchões
  5. Loja de Roupas de Cama

Sobre Bensons For Beds - Banbury

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, Reino Unido

  • 1295267193

4,8

Excelente

O TrustScore é 5 de um total de 5

449 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(449)

26.477 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Perfect from start to finish

Perfect from start to finish. No pressure when choosing and delivery when it was promised. Wonderful company.

28 de junho de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so pleased you found your experience perfect from start to finish, with no pressure and on-time delivery. Thank you for your wonderful feedback!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Very knowledgeable sales person

Very knowledgeable sales person. Friendly without being too familiar. Gave us the information we needed and then left us to make our own choice. Straightforward purchase. Delivery communication very good. Delivery men were courteous and professional. Paid for base of bed to be put together which was done without any problems. Good experience all round. Would recommend.

26 de junho de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so pleased to hear about your excellent experience with our knowledgeable salesperson and the straightforward purchase process. It's wonderful that our delivery team was courteous and professional. Thank you for your recommendation!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Amazing service and bed

I don't remember their names but the lady who helped mework out the best bed for me then the girl that server me were both fantastic!

The bed is also wonderful!

1 de junho de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so glad you had a fantastic experience finding the perfect bed! It's wonderful to hear our team members were so helpful, and that you're enjoying your new bed.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

All went well with ordering

All went well with ordering, communication excellent, delivery and installation perfect!! All in all a great experience and love the bed!!👍😊

18 de junho de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so pleased to hear that your ordering, communication, delivery, and installation were all perfect! We appreciate your kind words.

Team Bensons

Avaliado com 4 de um total de 5 estrelas

Wardrobe

Very good service

9 de junho de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We are so glad you have a good experience and our service was good for you.
Team Bensons.

Avaliado com 5 de um total de 5 estrelas

John H and Steven B were excellent and…

John H and Steven B were excellent and very professional throughout the delivery and installation process. Thank you.

14 de junho de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so glad to hear our team provided excellent and professional service during your delivery and installation. Thank you for your kind words!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

We had great customer service from Pete…

We had great customer service from Pete who helped us select something suitable for our needs and was really knowledgeable about the products.

9 de junho de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so pleased our team member provided great customer service, helping you find a suitable product and sharing their knowledge. Thank you for your kind words.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Seamless Experience from Start to Finish

From initial purchase to final installation, the entire process was seamless. The store colleagues were attentive and knowledgeable, delivery arrangements were flexible, and the installation team completed the work professionally.

8 de junho de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so pleased to hear your entire experience, from purchase to installation, was seamless. Thank you for your kind words!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

From sales at the shop to the fitters…

From sales at the shop to the fitters erecting the bed and tidying up an excellent service

5 de junho de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so pleased you received excellent service from sales to fitting. Thank you for sharing!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Great customer service and a great mattress in the end!

My Bensons tufted, pocket sprung with wool mattress was coming to its life's end and having been so happy with it for so long, it was to Bensons I went for a replacement.
The staff in store were helpful but not pushy. For reasons unknown to me I decided on a fairly high spec mattress with a foam surface. I should have known better, as a woman of a certain age I am sensitive to any extra heat at night, and after about 20 minutes on this mattress, I knew it was not going to work for me as it threw back so much heat.
Miserable about having made a mistake and so fearful of making another, I returned to the store.
Again, staff were incredibly helpful in resolving a comfort exchange and giving me space to select its repalcement.
I chose the Fairfield Backcare which is pretty much a like for like of my original mattress - tufted, sprung and wool.
It was delivered on a day of 32 degrees but two wonderful guys who could not have been more helpful. Communication was excellent prior to delivery and collection and they unwrapped the mattress, collected the unwanted and even took my original down, wrapped it and put it in the shed for charity collection - way beyond their brief in scorching temperatures!
I slept excellently from the first night , despite it being tropical temperatures. Wool is often misunderstood as heat giving whereas it can also be cooling. The mattress feels firm and solid yet is lighter than my previous one for turning.
I am atlast a very very happy, well-slept bunny and wouldn't go anywhere else for a mattress.

29 de maio de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We are delighted to hear about your positive experience with us, especially the helpfulness of our in-store staff and the delivery team. We are so glad we could help you find the perfect mattress for a comfortable night's sleep. Thank you for sharing your wonderful feedback!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Really impressed with company from…

Really impressed with company from start to finish. Bed was delivered with excellent staff. Really impressed with the storage space. Excellent team work.

31 de maio de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so pleased you were impressed with us from start to finish. We're glad you enjoyed the storage space and our team's work!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

The installation process was seamless…

The installation process was seamless and the team were polite throughout. They ensured they covered their shoes before going on carpets, and carefully moved all parts to prevent scratching the walls or causing any damage.

25 de maio de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so pleased to hear about your seamless installation and our team's politeness. It's great that they took such care in your home!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Staff were great

Staff were great, and the delivery was on time and done well.

21 de maio de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so glad our team was great and delivery was on time! Thank you for your feedback.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Good communication and delivery

I was kept informed of my delivery and the bed was set up for me

17 de maio de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're glad we kept you informed and set up your bed. Thank you!

Team Bensons - Jess

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to end

Since purchasing my new bed and mattress through Bensons I have slept consistently much better. Bensons were excellent throughout the whole process, from the helpful advice in store, the messages keeping me up to date with the progress of my order, to the delivery of the bed and mattress by a great team. Thank you. I would highly recommend going to Bensons if you are considering a new bed or mattress.

9 de maio de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're so pleased to hear you're sleeping much better! It's wonderful that our team provided excellent advice and kept you informed throughout the process. Thank you for your kind recommendation!

Team Bensons - Jess

Avaliado com 5 de um total de 5 estrelas

Excellent help from Michael in store

Excellent help from Michael in store. I knew what I wanted and he didn't try to push anything extra.
Kept up to date with delivery which was on time and polite, efficient staff who put the bed upstairs as requested.

30 de abril de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

We're happy to hear about the excellent help you received in our store. It's great the delivery was on time and that our staff were polite and efficient in setting up your bed. Thank you!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Banbury store

The sales assistant was supportive and even offered a pillow to try with the bed.

25 de abril de 2026
logotipo da Bensons For Beds - Banbury

Resposta da Bensons For Beds - Banbury

Thank you for the lovely feedback! We’re glad our sales assistant was so supportive — offering a pillow to try just shows the extra care we love to give.

Thanks for sharing the love — enjoy!

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