Angela, from your Boucher Road shop in Belfast was very helpful. She used your mattress selection guide program to aide us in choosing the appropriate mattress based on our physical needs. She showed... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 5 Shane Retail Park, Boucher Road, BT12 6UA Belfast, County Antrim Northern Ireland, GB
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Veja o que dizem as avaliações
Fantastic products at a reasonable price. Unfortunately there were two disappointments with the order though. 1. They delivered the correct mattress but wrong bed on the first delivery leav... Ver mais
A empresa respondeu
Nails and Gérard were very polite and minefield of all in the house. They put on covers on their shoes without me asking so in mine books is 👌 Karen in the shop was so helpful and took her time with... Ver mais
A empresa respondeu
Tia at Boucher Road location helped us find the perfect bed! Highly recommend her and the selection at Benson’s.
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Belfast Ni Shane Retail Park
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 5 Shane Retail Park, Boucher Road, BT12 6UA, Belfast, County Antrim Northern Ireland, Reino Unido
4,7
Excelente
205 avaliações
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Excellent service from a very informed
Excellent service from a very informed, knowledgeable and friendly member of staff.
3 de setembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Tia at Boucher Road location helped us…
Tia at Boucher Road location helped us find the perfect bed! Highly recommend her and the selection at Benson’s.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
"Thank you for the kind words, we're glad Tia was able to find you the perfect bed. We take pride in our selection at Benson's and we hope you continue to enjoy your purchase!" #happycustomers #perfectbed #BensonsAtYourService
Angela
Angela, from your Boucher Road shop in Belfast was very helpful. She used your mattress selection guide program to aide us in choosing the appropriate mattress based on our physical needs. She showed us many mattresses and let us take our time testing out each one. My husband said this was his favourite shopping experience! Many thanks Angela and Bensons for Beds!
30 de agosto de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for sharing your wonderful experience at our Boucher Road shop in Belfast! We are thrilled that Angela was able to assist you in choosing the perfect mattress for your needs. We are happy to hear that you both enjoyed testing out our selection and we appreciate your kind words. Thanks for choosing Bensons for Beds!
Excellent customer service and have…
Excellent customer service and have just placed another order.
1 de setembro de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your kind words! We truly appreciate your loyalty and are thrilled to have you as a customer. We can't wait to provide you with excellent service once again on your next order.
The staff member was great
The staff members overall friendliness, knowledge about the products made me confident that I made the correct choice.
30 de agosto de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your kind words! We take pride in our knowledgeable and friendly staff, and we're glad that you feel confident in choosing our products. Your satisfaction means everything to us.
Jenna was very knowledgeable and was…
Jenna was very knowledgeable and was able to advise me on the most suitable options to offer the most comfortable sleep as I suffer from several health issues that make sleeping difficult.
30 de agosto de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for taking the time to share your experience with Jenna! We're thrilled to hear that she was able to help you find the best sleeping options for your health needs. We hope to continue providing you with excellent service in the future. Sweet dreams! 💤
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for the kind words! Our team is dedicated to providing the best customer service possible. We truly value your satisfaction and appreciate your support.
I store had experienced staff who were…
I store had experienced staff who were veryaccomodating and friendly
Team team also good
22 de agosto de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
We're so pleased to hear that you experienced our staff as accommodating and friendly. It's wonderful that you also found our team good. Thank you for sharing your positive feedback!
Team Bensons
Really good customer service - at shop & delivery
Shop staff were really nice, knowledgeable and helpful. The sale was on, so we bought two beautiful beds for the price of one.
The delivery guys couldn’t be more helpful and pleasant - nothing was a problem to them.
20 de agosto de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
We're so pleased to hear about your wonderful experience with our shop staff and their knowledge! It's fantastic that you found such great value during our sale and that our delivery team was so helpful and pleasant. Thank you for your kind words!
Team Bensons
Efficient,timely and polite.
23 de agosto de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your kind review! We strive to provide efficient, timely, and polite service to all of our valued customers. Your satisfaction is our top priority!
Nails and Gérard were very polite and…
Nails and Gérard were very polite and minefield of all in the house. They put on covers on their shoes without me asking so in mine books is 👌 Karen in the shop was so helpful and took her time with me would highly recommend.
16 de agosto de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for choosing our business, we're so glad to hear that Nails, Gérard and Karen provided excellent service to you! We take pride in going above and beyond for our customers. Thank you for the recommendation! 😀
Everything clear and easy from initial…
Everything clear and easy from initial purchase to delivery
16 de agosto de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your kind review! We strive to make the purchasing and delivery process as seamless and stress-free as possible for our customers. We appreciate your support!
Your member of staff Tia was very…
Your member of staff Tia was very knowledgeable and helpful
4 de agosto de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
"Thank you for your positive feedback! We're thrilled to hear that Tia provided excellent service and expertise during your visit. We'll be sure to pass along your compliments to her. Come see us again soon!" #CustomerSatisfaction #ExpertTeam
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
"Thank you for your positive feedback! We are thrilled that you love our bed. Your satisfaction means everything to us. Happy sleeping! 😊"
The employee Fiona is very helpful
The employee Fiona is very helpful , detailed and nice explanation and good hospitality to customers.
28 de julho de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for sharing your experience with Fiona at our Boucher road store! We are so glad to hear that she provided helpful and detailed service with excellent hospitality. We will be sure to pass along your kind words to her. Thank you for choosing us!
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Hello Kellie,
Thank you for your lovely review! We're delighted to hear you found our team friendly and helpful, and that you were able to take advantage of a great deal too. We really appreciate your feedback!
Take care,
Bensons for Beds. 😊
I recently purchased a bed from Bensons…
I recently purchased a bed from Bensons for Beds, Shane Retail Park, Belfast and I couldn’t be happier with the experience. This was my first time shopping with Bensons, and the service exceeded my expectations from start to finish.
A special thank you to Fiona, who looked after us in store. She was friendly, knowledgeable and took the time to help us choose the right bed without any pressure. Her excellent customer service made the whole buying process hassle free.
Everything from the point of sale through to delivery and receipt of our order was seamless and professional. The delivery team were punctual, courteous and took great care.
Most importantly, our new bed is incredibly comfortable and has been worth every penny. We are absolutely delighted with our purchase and wouldn’t hesitate to recommend Bensons for Beds Belfast to anyone looking for quality products and outstanding customer service.
Thank you again, Fiona, and the whole team.
20 de julho de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your glowing review! We are thrilled to hear that you had a fantastic experience at Bensons for Beds with Fiona and , Shane Retail Park, Belfast. Our team works hard to provide exceptional service and we are so glad that Fiona and the rest of the team. Glad to be able to make your first shopping experience with us a great one. Enjoy your new bed and thank you for recommending us to others!
Fiona in the Belfast store was very…
Fiona in the Belfast store was very helpful and engaging from the moment we entered the store. We used your instore exercise to enable us to choose the correct bed best suited to our needs. We are very happy with the bed we choose and look forward to receiving it in our new home. We didn't even bother to look at any other bed supplier's products.
17 de julho de 2026
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for the wonderful review! We are thrilled to hear that Fiona provided excellent service and helped you find the perfect bed for your new home. We are honored to have earned your trust and we look forward to delivering your new bed. Welcome to the family! #CustomerSatisfaction #HappyHome
Had such a great experience in store…
Had such a great experience in store with the lovely Jenna & Tia. We had called in to look for a mattress that we needed quickly as another company had let us down. Jenna was amazing and took her time explaining all the different options. We ended up with the tempur pro plus mattress and it has exceeded all expectations. Thanks again Jenna and Tia for everything you have done for us! You both are a credit to the store.
From Chloe & Michael :-)
1 de julho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Belfast Ni Shane Retail Park
We're so pleased to hear you had such a great experience in our store! It's wonderful that our team was able to help you find the perfect mattress quickly. We're delighted that your new mattress has exceeded all expectations. Thank you for such wonderful feedback!
Team Bensons
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