The sales in store , customer service and delivery were all excellent however I was very disappointed in the colour of my divan and headboard as it appeared very different to the showroom . I ordered... Ver mais
A empresa respondeu
Unit 2 Bilston Road Retail Park, WV2 2PY Wolverhampton, West Midlands, GB
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The sales in store , customer service and delivery were all excellent however I was very disappointed in the colour of my divan and headboard as it appeared very different to the showroom . I ordered... Ver mais
A empresa respondeu
Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - wh... Ver mais
A empresa respondeu
Spent time with and didn't rush me.Listened to my needs and offered me options to suit my budget.Sales assistant was friendly and knowledgeable and ensured I benefited from the best deal available at... Ver mais
A empresa respondeu
I dashed in with only half hour till closing. The lady that dealt with me was lovely and didn’t make me feel that I needed to hurry up. Excellent service throughout. The men that delivered were polite... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 2 Bilston Road Retail Park, WV2 2PY, Wolverhampton, West Midlands, Reino Unido
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We can't thank Lisa and her assistant Samara,for their support in the parchase of our bed, and sorting out the problem we with our delivery (wrong bed bases). Fone bensons customer service, who were rubbish. Went into the store, Wolverhampton, Lisa the store manager was brilliant, I wish I could say the same for thier customer service operatives. She's got excellent customer service experience, and was very helpful, she's the reason we still are with bensons for beds. Thanks you so much for your support and help. Keep up the good work 👏

Resposta da Bensons For Beds - Bilston Road
Jean, at the Wolverhampton branch, was very helpful, providing useful information on the bed features as we were looking around the showroom. Later ordered bed and mattress online after looking at reviews.

Resposta da Bensons For Beds - Bilston Road
Very professional and friendly service with lots of patience, was only going to price a matress but landed up buying one 😀
The sale person was extremely helpful and went out of her way to ensure we purchased the correct bed Brilliant
Good staff in and out of the branch. Delivery on time,cheerful delivery men.
Excellent choices, friendly staff who are not pushy for a sale and willing to help and listen to customer choices and styles. Perfect purchase from start to finish
Jean was just amazing! Made the whole experience so calm and enjoyable. Can’t thank her enough.
Fantastic service and friendly and knows how to accommodate your needs
New ottoman and mattress delivered on 23rd August 2024.Two bed technicaians could not assembl the bed.They left me with a bed that was not fit for the purpose it was sold for. The first available appointment is 6th September this is awful as it is a 14 day wait without my bed .I am having to sleep on the floor as a cancer patient with health issues .this is the 3rd faulty bed delivered all three beds are faulty ..This has caused me so much trouble and suffering. I am disappointed and disgusted with Benson for beds and will never recommend Benson for beds to anyone .I have photos of the damaged bed ..Wolverhampton Benson for beds very unhelpful.
Friendly helpful lady. Good knowledge of products and offers.
Colleague addressed all of our needs and requirements first visit. Very informative from start to finish!
Competent staff knew the subject and were helpful
Very helpful sales assistant , explained all the options available to us.
Would highly recommend the wolverhampton store.
The staff were extremely helpful and informative. Very happy with the service instore. Providing the bed arrives as ordered would be happy to recommend Bensons.
very helpfull staff , abu and bev explained everything we needed to know, good choise of products , easy to navigate , working lift , others shops , { life not working { not good if your disabled , they made ordering nice and simple .....
Lady was really polite and showed me all the various beds they had from what i described as my ideal bed. Closed a deal really quick no faffing around
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