Staff at the Bishop Auckland branch were very helpful. We bought the bed, mattress, duvet and pillows while there was a promotion on and made quite a saving. I had to push the delivery back a little... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 2 Watling Road, Fylands Drive, DL14 9AH Bishop Auckland, County Durham, GB
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Veja o que dizem as avaliações
The service was brilliant and Gemma was so efficient, informative and pleasant and spent a long time helping us to choose the right mattress. The delivery men were also very pleasant and experienced a... Ver mais
A empresa respondeu
Great purchase from start to finish. Sales assistant was very helpful and informative. Delivery team were excellent with attention to detail on installing and instructions for care. Very respectf... Ver mais
Well i do think when buying a bed they tell you that you are paying for the cleaning product instead of us presuming it was with the bed .
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Bishop Auckland
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 2 Watling Road, Fylands Drive, DL14 9AH, Bishop Auckland, County Durham, Reino Unido
- 1388606572
4,9
Excelente
353 avaliações
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Brill mattress great nights sleep
Brill mattress great nights sleep .
Great costumer service from start to finish ,
Thanks guys
30 de maio de 2026
Resposta da Bensons For Beds - Bishop Auckland
We're so glad you're enjoying great nights of sleep on your new mattress! We appreciate your kind words about our service.
Team Bensons
All the staff and personnel involved…
All the staff and personnel involved from the Sales team to the construction and delivery were really helpful, they were all extremely knowledgeable. Thank you to Steph Jemma, Mac & Daz.
I would highly recommend this branch for a total all round customer care experience.
Thank you
Hazel & George
27 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Bishop Auckland
We are so glad to hear that our team provided such a positive experience. It's wonderful to know you received excellent customer care. We truly appreciate your kind words and recommendation.
Team Bensons
Great friendly service from Stephanie
Great friendly service from Stephanie. Very patient and not at all pushy. A credit to your outfit.
24 de maio de 2026
Resposta da Bensons For Beds - Bishop Auckland
We're so pleased you received great, friendly, and patient service! Thank you for your wonderful feedback.
Team Bensons
I thought about buying a bed on line…
I thought about buying a bed on line but nothing beats talking to a real person and being able to test the product. The store was local to me and I enjoyed chatting to Steph who was very helpful. There was a lot of choice and I was left to make up my mind without pestering!
10 de maio de 2026
Resposta da Bensons For Beds - Bishop Auckland
That’s great to hear! 😊 Nothing beats trying in-store—and Steph sounds fantastic. Thanks for the lovely feedback ✨
Great advice and customer service.
2 de maio de 2026
Resposta da Bensons For Beds - Bishop Auckland
We appreciate you sharing that you received great advice and customer service. We are so happy to hear that!
Team Bensons
I was looking for a spacific type of…
I was looking for a spacific type of bed and have been looking for while and found the perfect bed at bensons and great vallyou for the money far best deal around for a kingsize otaman bed the staff and customer service brilliant
30 de abril de 2026
Resposta da Bensons For Beds - Bishop Auckland
We're delighted you found the perfect king-size ottoman bed with us! It's great to hear that you received brilliant service and found excellent value for your money. Thanks for sharing your positive experience!
Team Bensons
Great Experience at showroom From our visit to the showroom in…
From our visit to the showroom in Bishop Auckland where we were given great advice and help from the pleasant and friendly staff to the delivery guys who brought the bed our experience was excellent.
1 de abril de 2026
Resposta da Bensons For Beds - Bishop Auckland
Thank you for the fantastic review! 😊 We’re delighted to hear your experience was excellent from the helpful, friendly team in our Bishop Auckland showroom right through to delivery. We’ll be sure to pass your kind words on to everyone involved. Enjoy your new bed and happy sleeping! 🛏️✨
We used the Bishop Auckland store
We used the Bishop Auckland store. As soon as we walked in we were greeted by Steph, she went above and beyond her duties to ensure we got the right bed with correct level of support She was friendly, professional, polite and full of knowledge about the beds. A credit to the company. Thanks Steph.
11 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Bishop Auckland
We're happy to hear that you had such a positive experience at our Bishop Auckland store. It's great to know that our staff member was friendly, professional, and helpful in ensuring you found the right bed. Thank you for your positive feedback!
Team Bensons
Used the Bishop auckland store
Used the Bishop auckland store. STEVE was brilliant. I went in 1 day and he helped me choose which mattress I needed then reexplained the next day when i took in my husband to make our final choice.
15 de abril de 2026
Resposta da Bensons For Beds - Bishop Auckland
We're happy to hear that you had such a positive experience at our Bishop Auckland store. It's great to know that our team member was so helpful in guiding you to the perfect mattress. Thank you for your positive review – Lauryn at Customer Care 💜
Plenty of choices of beds and…
Plenty of choices of beds and mattresses
The sale assistant was patient and knowledgeable
13 de abril de 2026
Resposta da Bensons For Beds - Bishop Auckland
Thank you for your feedback! 😊 We’re glad you appreciated the wide choice of beds and mattresses and found our sales assistant patient and knowledgeable.
Don’t be a stranger! We would love to see you again in the future,
Megan | Customer Care Specialist💜
Good service all round
Good service and helpful guidance in the store. The delivery was seamless, the guys Andy P and Andy Mac were quick friendly and efficient. They rang me before arriving to ensure I was in
7 de abril de 2026
Resposta da Bensons For Beds - Bishop Auckland
We appreciate your positive feedback! It's great to know you received helpful guidance in the store and that the delivery was seamless. We're also happy the delivery team was quick, friendly, and efficient.
Team Bensons
The staff at the store were very helpful and knowledgeable. The delivery/assembly crew were swift and very professional
Staff at the store were polite helpful and knowledgeable. The delivery/ assembly crew were swift and professional, they even took our old bed away.
7 de abril de 2026
Resposta da Bensons For Beds - Bishop Auckland
Dave Chilton,
We're so pleased to hear that our staff were helpful and knowledgeable! It's great the delivery and assembly team were swift, professional, and removed your old bed. Thanks!
Team Bensons - Jessica
Perfect from start to finish.
Perfect from start to finish.. Hassle free.. Stew & Liam were brilliant with the delivery and assembling my bed. Would definitely recommend Benson beds..
29 de março de 2026
Resposta da Bensons For Beds - Bishop Auckland
Thank you so much for your fantastic review! We’re delighted everything was perfect from start to finish and completely hassle free. Stew & Liam will be thrilled to hear your kind words about the delivery and assembly. We really appreciate your recommendation and hope you enjoy your new bed,
Megan | Customer Care Specialist💜
Had a very good experience at Bensons…
Had a very good experience at Bensons for beds were allowed to just walk around checking beds with no pressure calling the staff over to ask questions and buying was very quick and efficient well done to all the staff.
19 de fevereiro de 2026
Resposta da Bensons For Beds - Bishop Auckland
Thank you for your lovely feedback! 😊 We’re delighted to hear you had such a good experience—being able to browse with no pressure and get help when you need it is exactly what we aim for. We’ll be sure to pass on your kind words to the team,
Megan | Customer Care Specialist💤
Resposta da Bensons For Beds - Bishop Auckland
Thank you! 😊 We’re delighted to hear you received first‑class service from our knowledgeable and efficient team. Your feedback is much appreciated,
Megan | Customer Care Specialist
The salesperson gave us good…
The salesperson gave us good information and allowed us to try different mattresses. He did not in any way put pressure on us and left us alone while we were making our decision.
4 de abril de 2026
Resposta da Bensons For Beds - Bishop Auckland
We're happy to hear that our salesperson provided helpful information and a no-pressure environment for you to choose the perfect mattress. Thanks for your feedback!
Excellent advice and service to shop to…
Excellent advice and service to shop to choose the right mattress, efficient delivery and installation. Mattress is excellent too - enjoying a comfortable night of sleep.
29 de março de 2026
Resposta da Bensons For Beds - Bishop Auckland
Thank you for your wonderful review! We’re delighted to hear you received excellent advice when choosing your mattress and that delivery and installation were efficient. Even better to know you’re now enjoying a comfortable night’s sleep,
Megan | Customer Care Specialist💜
Resposta da Bensons For Beds - Bishop Auckland
Thank you! Glad to hear everything arrived smoothly — we really appreciate your feedback!
Sleep well,
Megan at Customer Care🌟
Bed was delivered on day arranged and…
Bed was delivered on day arranged and was notified 30 minutes in advance of delivery time given. The guys then put the bed together and were polite and courteous.
16 de março de 2026
Resposta da Bensons For Beds - Bishop Auckland
Thank you so much for your feedback Mrs Brookes! We’re really glad to hear your bed was delivered on the arranged day and that you received a helpful 30‑minute notification beforehand. It’s great to know the delivery team were polite, courteous, and assembled the bed for you. We truly appreciate you sharing your experience,
Megan at Customer Care
Resposta da Bensons For Beds - Bishop Auckland
Thanks for the lovely review Mr Smith! We’re so glad the team went above and beyond for you — that’s exactly what we aim for!
We’d love to serve you again in the future.
Megan at Customer Care💜
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