Because simple from decison to buy matress customer service personaly in the Blackpool Shop to end delivery was great. Matress is amazing very good to sleep on it. 5 star.
Localização
Trocar localizaçãoUnit A2 Blackpool Retail Park, FY4 2RP Blackpool, Lancashire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Another great service from Bensons For Beds this time at the Blackpool store. Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional. We purch... Ver mais
A empresa respondeu
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... Ver mais
A empresa respondeu
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Blackpool
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Reino Unido
- 1253403456
4,9
Excelente
568 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very polite and helpful and very…
Very polite and helpful and very pleased with my double mattress
15 de abril de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Blackpool
"Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and are enjoying your new double mattress. Your satisfaction is our top priority. We appreciate your support!" #HappyCustomers #QualityService
Resposta da Bensons For Beds - Blackpool
Thank you so much for your kind words! We are delighted to hear that our service in store met your expectations. We strive to provide excellent service to all of our customers and we look forward to serving you again in the future. Thank you for your support!
Resposta da Bensons For Beds - Blackpool
Thank you for the kind feedback! We take great pride in providing excellent customer service and are delighted to hear that our sales assistant was able to assist you. We hope to see you again soon!
We had a lovely experience when looking…
We had a lovely experience when looking to purchase a bed from Bensons @ Blackpool. Customer service was fantastic. Julie listened to what we required and she took us through a good range of beds. She wasn't at all pushy & she made the whole experience very enjoyable.
23 de março de 2025
Resposta da Bensons For Beds - Blackpool
Thank you for the fantastic review! We are so glad to hear that you had a lovely experience with our customer service representative, Julie. Providing excellent service and making the shopping experience enjoyable is our top priority. We appreciate your support and hope you enjoy your new bed from Bensons!
Fabulous customer service
Fabulous experience with your very knowledgeable team.
Monica was was very helpful and polite and full of useful knowledge and information
Can’t wait for our new bed!
2 de abril de 2025
Resposta da Bensons For Beds - Blackpool
Thank you so much for your kind words, we are thrilled to hear you had a fabulous experience with our knowledgeable team! Monica is truly an asset to our company and we are glad she was able to assist you. We can't wait for you to try out your new bed!
Great member of staff very helpful
2 de abril de 2025
Resposta da Bensons For Beds - Blackpool
We appreciate your positive feedback! We are so glad that our staff was helpful. Thank you for choosing us; we value your support. Take care, Megan at Customer Care
Great experience, All the staff were knowledgeable and…
All the staff were knowledgeable and friendly. Never felt pressurised into making a purchase.
22 de março de 2025
Resposta da Bensons For Beds - Blackpool
We appreciate you sharing your experience! We are so glad our team was knowledgeable and friendly and that you felt no pressure to buy. Take care, Megan at Customer Care
Would recommend Bensons for Beds…
From start to finish the whole experience of choosing a mattress with the help of Julie was very good!
I was not too sure as to the type of mattress I wanted but with Julie’s advice I found the perfect mattress!
26 de março de 2025
Resposta da Bensons For Beds - Blackpool
We're glad you enjoyed your experience. It's great to hear that the assistance in choosing a mattress was very helpful and that you found the perfect one. Thank you for your positive feedback, Megan at Customer Care
Resposta da Bensons For Beds - Blackpool
Thank you so much for your incredibly kind words and for awarding us a five-star rating Jennifer! We’re thrilled to hear about your fantastic experience with us. Sleep well, Megan at Customer Care
helpful sales person
27 de março de 2025
Resposta da Bensons For Beds - Blackpool
Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. Take care, Megan at Customer Care
Friendly and professional
Friendly and professional
Had a great experience, handled with great efficiency by the staff. I think she was called Monica ( Blackpool South branch). Lovely lady, got our order sorted easily and we felt valued. Well done.
24 de março de 2025
Resposta da Bensons For Beds - Blackpool
We appreciate you sharing your positive experience! We're happy to hear that our staff provided friendly and efficient service, making you feel valued. Thank you, Megan at Customer Care
Resposta da Bensons For Beds - Blackpool
We're glad the in-store assistance and smooth process were helpful. Thank you for sharing your positive experience with us, Megan at Customer Care
Brilliant customer service
Brilliant customer service and product knowledge from Kevin plus a wide range of beds to test.
12 de março de 2025
Resposta da Bensons For Beds - Blackpool
We're happy to hear that you received brilliant customer service and found a wide range of beds to test. We appreciate your positive feedback and time, Megan at Customer Care
We bought a Bensons Bed 2 years ago and…
We bought a Bensons Bed 2 years ago and since we were very happy with it decided to replace another bed with one similar. The lady who dealt with our purchase was very helpful and courteous.
7 de março de 2025
Resposta da Bensons For Beds - Blackpool
We're happy to hear that you had a positive experience with our products and service. We appreciate you choosing us again and thank you for your kind words about our team. Take care, Megan at Customer Care
Outstanding customer service
Really excellent good old fashioned service from Kevin at Blackpool branch, helped us to decide on which mattress and base and got us a great deal, v happy would recommend him.
6 de março de 2025
Resposta da Bensons For Beds - Blackpool
We're happy to hear that you received excellent service at our Blackpool branch. We appreciate your positive feedback regarding the assistance you received in choosing your mattress and base. Thanks for recommending us, Megan at Customer Care
Buying a Mattress
Your assistant, Monica, was very efficient, kindly and saw to our needs very clearly and quickly.
25 de fevereiro de 2025
Resposta da Bensons For Beds - Blackpool
We're happy to hear that our assistant provided efficient and kind service, promptly addressing your needs. Thank you for sharing your positive experience, Megan at Customer Care
Not pushy
Just like to commend the team at your Blackpool store for good service. Unfortunately I don't remember the name of the lady who served me but I did commend her to her manageress. On entry to the store I was approached by the assistant in mention who give me a brief, very polite and succinct way in which the sales team operates and it was everything I needed, and on that basis it sold me the bed. Non of my further questions were any trouble to address. On that basis you sold me a bed. 🙂
11 de fevereiro de 2025
Resposta da Bensons For Beds - Blackpool
We appreciate you taking the time to share your positive experience at our Blackpool store. We're happy to hear that the team provided such great service and that their assistance helped you find the perfect bed. We will pass on your kind words to the manager, Megan at Customer Care
Very helpful staff
Very helpful staff. Informed and explained everything in detail...looking forward to better nights on my new mattress
19 de fevereiro de 2025
Resposta da Bensons For Beds - Blackpool
We appreciate you taking the time to share your experience. We're so glad to hear our staff was helpful and thorough. We hope you enjoy your new mattress, Megan at Customer Care
It was a pleasure to deal with Bensons
It was a pleasure to deal with Bensons to buy a matress. Lots of helpful advice. Tommy at the Blackpool store was very patient and helpful and gave the time we needed to make the best choice and find good value. If only every retail experience were as good as this. Thank you very much.
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Blackpool
We're happy to hear that you had such a positive experience purchasing a mattress. We appreciate your kind words and are so glad that our team member was able to provide helpful advice and support to you. Thank you for your feedback, Megan at Customer Care
The young lady sales person was…
The young lady sales person was extremely helpful, polite and knowledgeble on the New Bed we required.
Thank you.😃
8 de fevereiro de 2025
Resposta da Bensons For Beds - Blackpool
We're happy to hear that the salesperson was helpful, polite, and knowledgeable when you were choosing your new bed. Thank you for your positive feedback, Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.