Bensons For Beds - Bolton Middlebrook Avaliações 

871
•
O TrustScore é 5 de um total de 5

4,8

Unit 9 Middlebrook Retail Park, BL6 6JA Bolton, Lancashire, GB

•

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The two delivery men who delivered our new mattress were very helpful and pleasant . They even took their shoes off at the door. We would have no hesitation in recommending them .

Avaliado com 5 de um total de 5 estrelas

Excellent service from instore to delivery great product to! The delivery guys Omar and Imran were very efficient, friendly and respectful of my property. They even put shoe covers on which I find is... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience/ service when we purchased a new bed at Bensons for beds At Middlebrook retail park Bolton . Everything was explained, guided through different bed types , and left alone to trial and... Ver mais

Avaliado com 3 de um total de 5 estrelas

Ordered mattress and bed at end of July.Could not accept first delivery date so given date mid September. Received numerous e mails telling me how my mattress was being carefully crafted just for me e... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. também em
  3. Loja de Camas
  4. Loja de colchões
  5. Loja de Roupas de Cama

Sobre Bensons For Beds - Bolton Middlebrook

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit 9 Middlebrook Retail Park, BL6 6JA, Bolton, Lancashire, Reino Unido

  • 1204699371

4,8

Excelente

O TrustScore é 5 de um total de 5

871 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(871)

26.637 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great all round service

Good support in the show room. And amazing team who delivered and put together

19 de fevereiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

Thank you for your lovely review Andrew! 😊 We’re so pleased to hear you had great support in the showroom and that the delivery team were amazing when putting everything together. Your feedback means a lot to us,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Friendly team

Friendly team, took care to protect my property. Fast efficient assembly. New bed looks great.

21 de fevereiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We're so happy to hear that our team was friendly and took great care of your property! We're pleased the assembly was fast and that you love your new bed.

Stewart - Team Bensons

Avaliado com 5 de um total de 5 estrelas

Phil was an excellent salesman

Phil was an excellent salesman - not pushy at all. Explained what the cost involved, delivery costs etc and the only reason I haven't ordered yet is because I am undecided which frame to go for!

Quote came over as promised within minutes

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the service you received and the clear explanation of costs. We hope you find the perfect frame soon! Thank you for your positive review – Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

Top customer service

We were helped by two employees who were both super helpful and gave us lots of time to decide which bed was for us. Lots of useful advice. We even went back and dealt with the same person who helped us get a great deal on a mattress too. Top customer service.

17 de fevereiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We're happy to hear that our employees were super helpful and gave you lots of time and useful advice to decide on the perfect bed. We appreciate you returning and that we could help you get a great deal on a mattress. Thank you for your positive review – Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

Quality product.

Quality product.
Good customer service.
Quick delivery.

14 de fevereiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We appreciate you letting us know that you received a quality product, good customer service, and quick delivery! Thank you for your positive review – Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

Excellent service

From start to finish everything has been great. Phil at bensons for beds at middlebrook couldnt do enough for us. Very knowledgeable. One thing i hate is when sales people constantly follow you around and make you feel pressured. I didnt get this here, i got honsst information and was left to browse in my own time and whenwver i needed assistance he was there to help. When it came to the delivery they made every effort to make it as smooth as possible....first stop bang on time. However the tracking app still said they was at the depot when they was outside my home so id just go with when they call you. Very friendly and made sure they took all the rubbish away. Would recommend.

8 de fevereiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We're happy to hear that you had a great experience from start to finish, especially with the helpful and knowledgeable service you received in-store. We appreciate your feedback regarding the delivery and the team's efforts to ensure a smooth process. We appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

Very highly rated

The in store experience was great, having just come from a competitor. Really practical and useful advice. Didn't feel like I was being sold to. We learned a lot, bought on the day thanks to a great deal. The delivery service was great too.

5 de fevereiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We're happy to hear that you had a great in-store experience! It's wonderful to know that you found our advice practical and useful, and that you felt comfortable with our team. We appreciate your purchase and are glad the delivery was great too.

Avaliado com 5 de um total de 5 estrelas

Great experience, will use again

Craig was amazing from start to finish. Unbelievably accommodating and very knowledgeable on all products in store.

8 de fevereiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We appreciate you taking the time to share your thoughts! We are happy to hear that our employee was unbelievably accommodating and very knowledgeable.

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish

Great service from start to finish , very please with all aspects , brilliant thank you

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We appreciate you taking the time to share your experience! We are so glad to hear that you received great service and are pleased with all aspects.

Avaliado com 5 de um total de 5 estrelas

Great experience and customer service

We went to Bensons for Beds and had lengthy advise on what product would be best for us. Ordering and delivery was easy and straight forward and on time. Still getting used to the new mattress but only had less than a week. Thanks again for all the help.

2 de fevereiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We're happy to hear that you found our advice helpful in choosing the best product for your needs. We appreciate your positive feedback on the easy ordering and timely delivery. We hope you enjoy your new mattress!

Avaliado com 5 de um total de 5 estrelas

Visited the store at horwich to…

Visited the store at horwich to purchase a bed, Sara was extremely helpful and helped us choose the right one for us. We then went back to purchase a set of drawers and wardrobes which we had also discussed with her. Visited a third time to purchase more wardrobes but as Sara wasn’t in saw Hawa who was also very helpful I then decided to add some extra drawers on and did this over the phone. Excellent customer service!

15 de janeiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

Thank you so much for your lovely feedback Maureen! 😊 We’re thrilled to hear Sara and Hawa were able to help you find everything you needed across your visits. It’s wonderful to know their support made your experience so smooth. We really appreciate you choosing us — enjoy your new furniture!
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Great service from shop to delivery and…

Great service from shop to delivery and building bed!

17 de janeiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We're happy to hear that you had a great experience with our service, from shopping to the delivery and assembly of your bed!

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Brilliant customer service, felt listened to and not rushed or pushed into something we weren’t ready for

18 de janeiro de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We're so happy to hear that you felt listened to and not rushed. Providing brilliant customer service is what we aim for. Thank you for your feedback!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Well organised delivery. Made the whole process of purchasing a bed very easy.

4 de janeiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We're so happy our great service and well-organized delivery made purchasing a bed easy for you. Thank you for your positive feedback.

Avaliado com 4 de um total de 5 estrelas

great service many thanks

13 de janeiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

Thank you for your kind words Martin! We’re thrilled to hear you received great service. We really appreciate you choosing us and look forward to helping you again in the future.

Best Wishes,
Megan
Social Media Team
Bensons for Beds

Avaliado com 5 de um total de 5 estrelas

Ben the sales rep provided an…

Ben the sales rep provided an outstanding service. We had been to 2 other suppliers, nothing matched this. Listened to us then provided several options. Ben from Bensons was the man!

6 de janeiro de 2026
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We’re so glad Ben gave you outstanding service and helped you find the perfect option – sounds like he really made the difference! 💜 Thank you for your positive review - Lauryn at Customer Care

Avaliado com 5 de um total de 5 estrelas

Great experience

Phil was extremely helpful, knowledgeable about the products and very patient whilst we measured everything. We had a very good experience and left happy with our purchase!

31 de dezembro de 2025
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

Thank you for sharing your experience! We’re delighted to hear Phil was so helpful, knowledgeable, and patient while you made your decision. It’s great to know you left happy with your purchase—we hope you enjoy it!
Take care,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Excellent salesperson

We were out at the retail park looking to buy a new mattress, we visited several stores that didn’t really seem interested in selling just a mattress, one store asked what we were looking for then showed us something different than what we had said! When we entered Bensons it was really busy but a salesperson took time to ask us if we were ok and asked what we were looking for, he pointed us in the right direction and also said to grab a couple of pillows and take our time and try them out. He was dealing with a customer but checked on us and offered advice and reassured us that he would be with us shortly. We tried the mattresses and found one that we liked, he came over and asked us to try a couple of different ones to make sure, which were cheaper! We stuck to the one we had chosen and then the salesman helped us complete our purchase and added some extras for being patient. Ben was our salesman at Horwich and he was excellent.

30 de dezembro de 2025
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We're happy to hear that you had such a positive experience in our store. We appreciate you taking the time to share your feedback and we're so glad that our colleague was able to provide excellent service and help you find the perfect mattress. Thank you for your positive review – Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

Visited yesterday and purchased a bed…

Visited yesterday and purchased a bed and mattress. Was served by Hawa, who was excellent. Hawa explained everything, was thorough and gave us excellent advice.
All in all a good experience , thank you.

27 de dezembro de 2025
Avaliação não solicitada
logotipo da Bensons For Beds - Bolton Middlebrook

Resposta da Bensons For Beds - Bolton Middlebrook

We're glad you had a good experience and appreciate you mentioning the excellent service and advice you received while purchasing your bed and mattress. Thank you for your review - Lauryn at Customer Care

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais