i did not get to excited as i have has 3 beds from you and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will n... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ Bristol, Avon, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... Ver mais
A empresa respondeu
Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4... Ver mais
A empresa respondeu
Knowledgeable sales man. Quick delivery date. Mattress delivered by two helpful men. Put in upstairs room. Plastic wrapping intact & box left on van. Very pleased with price & quality of tempur mat... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Bristol Imperial
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, Reino Unido
- 1179642525
4,7
Excelente
262 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good and freindly team very helpfull.
3 de novembro de 2025
Resposta da Bensons For Beds - Bristol Imperial
Thank you for your feedback! We’re delighted to hear our team was friendly, helpful, and made your experience a positive one.
Thank you for your positive review Leon – Lauryn at Customer Care 💜
Sales lady was polite and helpful and…
Sales lady was polite and helpful and the products were many and various. A greatcexperience overall
24 de outubro de 2025
Resposta da Bensons For Beds - Bristol Imperial
Thank you so much for your kind words! We're so happy to hear you had a great experience in-store and that our sales team was both polite and helpful. It’s fantastic to know you appreciated the wide range of products too.
Thank you for an amazing review John – Lauryn at Customer Care 💜
The staff spent the time explaining the…
The staff spent the time explaining the bed range and demonstrating the machine re mattress needs
21 de outubro de 2025
Resposta da Bensons For Beds - Bristol Imperial
We're happy to hear that our staff dedicated their time to thoroughly explain our bed range and demonstrate the mattress needs machine. Thank you for your positive feedback,
Megan at Customer Care😍
Very polite...explained everything…
Very polite...explained everything really well…
16 de outubro de 2025
Resposta da Bensons For Beds - Bristol Imperial
We're happy to hear that our team was polite and thorough. Thank you for your positive feedback; we appreciate it!
Thank you for your review – Lauryn at Customer Care 💜
Staff were very knowledgeable
Staff were very knowledgeable, helpfull friendly and easy to talk to. I appreciate having a local store to shop in, Bensons keep you up to date with your delivery and explain when you can expect a call regarding it. I appreciate the recycling service for old matrice.
14 de outubro de 2025
Resposta da Bensons For Beds - Bristol Imperial
We're happy to hear that our team was knowledgeable, helpful, friendly, and approachable. We're also glad you value having a local store and appreciate our delivery updates and recycling service. Thank you for your review – Lauryn at Customer Care 💜
Resposta da Bensons For Beds - Bristol Imperial
Thank you for your 5 star review Linda! Friendly and helpful is how we roll—glad it made your visit great! 😊 Megan at Customer Care!
The staff were friendly
The staff were friendly, helpful and professional. The price was extremely fair and delivery prompt. I was very satisfied with service.
28 de setembro de 2025
Resposta da Bensons For Beds - Bristol Imperial
We appreciate you taking the time to share your positive experience! We're happy to hear that you found our team helpful and the delivery prompt.
Thank you,
Lauryn at Customer Care
Really helpful staff
Really helpful staff, speedy delivery. Really pleased with the bed.
25 de setembro de 2025
Resposta da Bensons For Beds - Bristol Imperial
Thank you for your feedback!
We’re thrilled to hear you found our staff helpful and delivery speedy. Enjoy your new bed,
Megan at Customer Care
Resposta da Bensons For Beds - Bristol Imperial
Thanks so much! It’s wonderful to hear you had a positive experience with our knowledgeable team member. Take care,
Megan at Customer Care💜
First time at bensons
Sales assistant was very helpful and could answer any questions we had
5 de setembro de 2025
Resposta da Bensons For Beds - Bristol Imperial
We appreciate your positive feedback! We're so glad to hear that our sales assistant was able to provide helpful answers to your questions.
Take care,
Megan at Customer Care
Shop assist very good kept informed…
Shop assist very good kept informed right up until they where to deliver , message 48 hours before was make sure there was someone there 7 am for delivery of 2 bed 3 headboards and a ottoman £5500.00 sent so morning before took old beds down tip and was going to bum it for one night because delivery was 7am the following morning one of the beds was for my 80year old mum who was going to sleep on the sofa for one night and then all that done 18 hours before delivery it’s not going to come for another month that will be 4 months an now no beds 2 messages in the week before saying make sure there’s some there and 18 hours before no 3 mounts for beds and they can’t let me know sooner now got to find a bed fore a 80year old women disgusting crap BRISTOL England
4 de setembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Bristol Imperial
We appreciate you sharing this with us Malcolm. We're sorry your delivery was delayed after the confirmation and for the impact on your mum. We'll review our communication to prevent this happening again.
Take care,
Megan at Customer Care
Brilliant customer service and a great…
Brilliant customer service and a great price. Lewis really focussed on our needs so we were able to choose the right bed and mattress. Thank you.
27 de agosto de 2025
Resposta da Bensons For Beds - Bristol Imperial
We appreciate your kind words! It's great to hear that our service and prices met your expectations, and that we helped you find the perfect bed and mattress for your needs.
Take care,
Megan at Customer Care
Amazing service
Amazing service
Sharon was very efficient and answered all our questions
12 de agosto de 2025
Resposta da Bensons For Beds - Bristol Imperial
We appreciate your positive feedback! We're so glad that our team provided efficient service and answered all of your questions.
Helpful and knowledgeable sales people…
Helpful and knowledgeable sales people who were able to answer my questions and arrange the delivery.
4 de agosto de 2025
Resposta da Bensons For Beds - Bristol Imperial
We are so glad to hear that our team went above and beyond to assist you! Providing exceptional service and making our customers' experience smooth and easy is our top priority. Thank you for choosing us, Megan at Customer Care
In store staff very friendly but didn’t…
In store staff very friendly but didn’t pressure us
Explained in great detail about the products & on line prices compared to in store offers
7 de agosto de 2025
Resposta da Bensons For Beds - Bristol Imperial
Thank you for your positive review! We strive to provide a friendly and informative shopping experience for our customers. We want you to feel confident in your purchase, whether in-store or online. We appreciate your support and hope to see you again soon, Megan at Customer Care
this is the best place to buy your beds…
this is the best place to buy your beds mattresses we have had 4 over the yers never had a problem
1 de agosto de 2025
Resposta da Bensons For Beds - Bristol Imperial
Thank you for your glowing review! We're so happy to hear that you have had such a positive experience with our beds and mattresses. We strive to provide top-notch products that will last for years to come. Thanks for choosing us!
Great experience
We dealt with Lewis and he was amazing. He offered his help and made some recommendations and then left us to try the various matressea on offer. He was happy to answer our questions, no pushy selling or attempts to up sell. He helped us within our budget.and was very friendly and professional. We had reason to call the store for advice when we got home and Lewis, again went over and above to help us sort out our issue.
11 de julho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Bristol Imperial
Thank you so much for your kind words about your experience with Lewis! We're thrilled to hear that he provided excellent customer service and went above and beyond to help you find the perfect mattress within your budget. We're happy to have him as part of our team, Megan at Customer Care
Resposta da Bensons For Beds - Bristol Imperial
Thank you for your positive review! We're glad Karen was able to assist you in finding the perfect mattress. Your satisfaction is always our top priority. Thanks for choosing us for your bedding needs, Megan at Customer Care
Excellent service from the very…
Excellent service from the very knowledgeable person who served us.
6 de julho de 2025
Resposta da Bensons For Beds - Bristol Imperial
Thank you for your kind words! We take pride in providing knowledgeable and attentive service to all of our customers. It was a pleasure seeing you. Thank you, Megan at Customer Care
A very prompt and efficient service…
A very prompt and efficient service from the member of staff who served us.
5 de junho de 2025
Resposta da Bensons For Beds - Bristol Imperial
We appreciate your feedback! We are happy to hear that you experienced prompt and efficient service from our team. Thank you for your support, Megan at Customer care
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.