The bed choosing and buying experience at the now-closed Cambridge branch was excellent - I hope the salespeople have good new jobs. Unfortunately the bed was damaged on delivery and I had to wait an... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 8 Cambridge Retail Park, CB5 8JL Cambridge, Cambridgeshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We went to the shop on the last day of its closing sale and got a very good deal for a mattress. Despite only having limited stock left, the team made sure they understand my needs and recommended... Ver mais
A empresa respondeu
Rinsha was so amazingly patient and helpful in our search and purchase of a new mattress. With such an expensive item we came back a few times to be sure, and she was always so accommodating, offering... Ver mais
A empresa respondeu
Visited Bensons for beds - Cambridge Sunday 6th Sept 2026 and the experience was excellent. Plenty of beds to chose and many staff available to help. When shopping I like to be left alone so that I ca... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Cambridge
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 8 Cambridge Retail Park, CB5 8JL, Cambridge, Cambridgeshire, Reino Unido
- 1223356994
4,8
Excelente
417 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Staff was thorough in helping to get it right for us.
At the Cambridge branch, we had a positive experience made by Parisa. Parisa was friendly and very thorough in making sure all was good in our purchase of a mattress. She made sure every detail was correct and it came across that she cared about the customers. Thank you
15 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Cambridge
We're so pleased to hear you had such a positive experience! It's wonderful that our team member was friendly, thorough, and cared about your purchase. Thank you for your kind feedback!
Team Bensons
I was given opportunity to review the…
I was given opportunity to review the product before committing
28 de maio de 2026
Resposta da Bensons For Beds - Cambridge
We are so pleased you had the opportunity to try our product. Thank you for your kind words!
Team Bensons
It was very smooth
It was very smooth! The person who was in charge had lots of experience and guided us a lot. They were also very kind.
28 de maio de 2026
Resposta da Bensons For Beds - Cambridge
We're so pleased to hear your experience was smooth and that our team's expertise and kindness were helpful! Thank you for your feedback.
Team Bensons
Great experience
An extremely helpful and enjoyable experience in choosing a new mattress recently, made possible by Monju in the Cambridge store. No pressure, no rush and lots of useful information. Would certainly buy from Benson's again and recommend them very highly.
26 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Cambridge
We're so pleased you had an enjoyable experience choosing your new mattress! It's wonderful to hear our team provided helpful information without pressure. Thank you for your high recommendation.
Team Bensons
A* bed buying experience
Wonderful sales woman, “Rinsha” Polite and helpful, knowledgeable of the product, efficient and very pleasant to deal with. She made the experience of buying a bed smooth and effortless for us. I would recommend Benson beds Cambridge any day, purely because of her, I have never experienced such a perfect and memorable sales encounter before. A*
21 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Cambridge
We're so pleased to hear our team member made your bed-buying experience smooth and effortless! We appreciate your kind words about their politeness, helpfulness, and product knowledge. Thank you for your wonderful recommendation!
Team Bensons
The staff were very helpful and polite
The staff were very helpful and polite, not pushy. The salesman that served us helped us to choose the perfect bed and mattress for us. Then he looked into getting us the best deal. Which we were very pleased with.
When the bed was delivered, they very polite and helpful. They recycled our old bed and built up the new bed. Thanks
19 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Cambridge
We're so pleased to hear our team was helpful and polite, not pushy, and that you found the perfect bed and mattress. It's wonderful that our delivery team was also polite and helpful, and that they recycled your old bed and built the new one. Thank you for your kind words!
Team Bensons
Fantastic experience and amazing…
Fantastic experience and amazing collection. Worth visiting and buying.
16 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Cambridge
We're so happy you had a fantastic experience and enjoyed our collection. Thank you for your kind words!
Team Bensons
Staff is very help full they explain…
Staff is very help full they explain about bed frame Matress material delivery on time as well fitting person came on time as per time slot fitted nicely clear all packaging material from room was good experience from buying to fitting great job thanx all of you who done job in Cambridge benson
24 de maio de 2026
Resposta da Bensons For Beds - Cambridge
We're so pleased to hear our staff were helpful and explained everything clearly. It's wonderful that your delivery and fitting were on time and that the packaging was cleared. Thank you for sharing your great experience!
Team Bensons
Henry was very polite and profesional
Henry was very polite and profesional, he helped us to decide what type of mattress was best for us. He really knew about matresses, he gave us all information we needed and let us our time to decide without pushing us. Also, he was always available if we would have any question.
20 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Cambridge
We're delighted to hear our colleague was polite, professional, and knowledgeable, helping you find the perfect mattress without pressure. Thank you for your kind words!
Team Bensons - Jess
Sells Peron not to Pushy.
16 de maio de 2026
Resposta da Bensons For Beds - Cambridge
We're glad you enjoyed your experience. Thank you for your kind words.
Team Bensons - Jess
Amazing Service
Amazing service from ordering to delivery. A lovely quality bed at a great price. We would highly recommend Bensons for Beds.
12 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Cambridge
We're so pleased to hear you had amazing service from ordering to delivery and are enjoying your quality bed at a great price!
Team Bensons
The staff were very helpful
The staff were very helpful. Delivery men very good. Thank you.
14 de maio de 2026
Resposta da Bensons For Beds - Cambridge
Thank you for your wonderful feedback! We're so pleased our staff and delivery team were helpful.
Team Bensons - Jess
Service is excellent, pleasant & really helpful delivery guys. Overall from shop to delivery, excellent
Very good experience from the shop to delivery.
Very pleased thankyou 😁
5 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Cambridge
We're so glad to hear you had a very good experience from our shop to delivery! Thank you for your positive feedback; it means a lot to us.
Team Bensons
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Happy to give us the space to wander and try as many mattresses and beds as we liked.
8 de maio de 2026
Resposta da Bensons For Beds - Cambridge
We appreciate your positive feedback. We're so glad to hear that our staff were helpful and knowledgeable and gave you the space to try our mattresses and beds!
Team Bensons
Resposta da Bensons For Beds - Cambridge
We appreciate you sharing your positive experience with us; thank you for the feedback!
Team Bensons
Great experience with Kieran
Great experience with Kieran, he stayed late to ensure we found a mattress that suited us. Many thanks for his hard work.
2 de maio de 2026
Resposta da Bensons For Beds - Cambridge
We're happy to hear that you had a great experience! We appreciate your recognition of the extra effort in helping you find the perfect mattress. Thanks for your feedback.
Team Bensons
Pre and Post-sales exemplary
The care, concern and attention to detail shown by the Manager of Benson's For Beds in Cambridge was outstanding, both pre and post-sales!
2 de maio de 2026
Resposta da Bensons For Beds - Cambridge
We appreciate your positive feedback regarding the outstanding care and attention to detail you received from our Cambridge store manager! We're so glad.
Team Bensons
Resposta da Bensons For Beds - Cambridge
We appreciate your positive feedback and are happy you received good service with prompt delivery. Thanks for choosing us!
Team Bensons
Kieran and his team were fantastic at…
Kieran and his team were fantastic at helping choose the right mattress with the exact firmness
I strongly recommend a visit to the store
Many thanks and well done team who worked on Saturday 2nd of May
2 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Cambridge
We're happy to hear that the team provided fantastic assistance in choosing the right mattress. We appreciate your recommendation to visit our store and your recognition of the team's work.
Team Bensons
From shop to delivery a perfect service…
From shop to delivery a perfect service .Great help in the Cambridge branch in selecting the right matters. Delivery day was seamless and within the time window given ,call from delivery team advising they where on way, also the tracking spot on
30 de abril de 2026
Resposta da Bensons For Beds - Cambridge
Thank you for your lovely feedback! We’re delighted the Cambridge team helped you find the right mattress and that delivery was seamless with great communication 😊
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.