The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been,... Ver mais
Localização
Trocar localizaçãoUnit 10a Orbital Retail Park, Cannock, WS11 8XP Staffordshire, Cannock, GB
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Veja o que dizem as avaliações
Really really happy with the service we received from Suzanne who served us at the Cannock branch, she was extremely helpful and very attentive, and super lovely. We are very happy with our new bed... Ver mais
A empresa respondeu
Luke (from Cannock) was absolutely fantastic! We visited before Easter to see what products were available and was assisted by Luke and was then greeted by Luke a few weeks later when we were ready t... Ver mais
A empresa respondeu
Very nice in shop experience with Rachel made us welcome explained when asked differant questions nicely set out shop floor. only thing missing was being offered a cup of coffe like other bed reta... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Cannock
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 10a Orbital Retail Park, Cannock, WS11 8XP, Staffordshire, Cannock, Reino Unido
4,8
Excelente
88 avaliações
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A totally positive experience
The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been, we would have gone to the "bed shop" next door), all in all, a very positive experience!
Your delivery men were brilliant, took our old bed away and were polite and courteous
12 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Bensons For Beds - Cannock
We're so pleased our service was friendly, informative, and professional. Thank you for your feedback!
Team Bensons
From start to finish buying this bed…
From start to finish buying this bed was so easy the lady in the shop was so helpful with the type of bed & headboard it was delivered on time & the two gentlemen were so friendly that fitted the new bed & took away the old one I would definately recommend Bensons
20 de junho de 2026
Resposta da Bensons For Beds - Cannock
We're so pleased to hear that your bed-buying experience was easy and that our team provided such helpful service. It's wonderful that your delivery was on time and that our delivery team was friendly. Thank you for your kind recommendation!
Team Bensons
Really really happy with the service we…
Really really happy with the service we received from Suzanne who served us at the Cannock branch, she was extremely helpful and very attentive, and super lovely. We are very happy with our new bed and mattress!
The only thing to be aware of is the quote sheet includes delivery in the breakdown but then not in total amount at the bottom so if you’re not made aware of this prior (which we were), but just incase, it can be a little misleading and throw you off when it comes to a higher price when actually placing the order.
30 de maio de 2026
Resposta da Bensons For Beds - Cannock
We are so happy to hear you are pleased with your new bed and mattress! It is wonderful to know our team member provided such helpful and attentive service. We appreciate you bringing the quote sheet discrepancy to our attention; we will certainly review this process to ensure clarity for all our customers.
Team Bensons
Excellent
We were helped by a lovely young lady called Emma. Not pushy at all, just helpful. It’s sometimes difficult to go into a store to consider a purchase as one can be pressured by sales staff, but not in the this store. Super helpful and very friendly, thank you.
24 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Cannock
We are so glad to hear you had such a positive experience with our team member. We truly appreciate your kind words and excellent feedback!
Team Bensons
Customised service
Customised service, I felt at ease. Good advice about the choice of the bed size. Suzannah was very professional and friendly.
27 de maio de 2026
Resposta da Bensons For Beds - Cannock
We're so pleased you felt at ease and received excellent advice on your bed choice. Thank you for your kind words!
Team Bensons
They kept is informed ever step of the…
They kept is informed ever step of the way. The whole process was very smooth . Thank you.
23 de maio de 2026
Resposta da Bensons For Beds - Cannock
We're so pleased to hear we kept you informed and the process was smooth. Thank you!
Team Bensons
Friendly and experienced staff
Friendly and experienced staff. We were actually going to go next door to Dreams but bought our bed because we located exactly what we wanted and didn't feel the need to shop around. Thank you ladies!
20 de maio de 2026
Resposta da Bensons For Beds - Cannock
We're delighted our friendly and experienced team helped you find exactly what you wanted, making your shopping experience efficient and satisfying. Thank you for your kind words!
Team Bensons
Friendly honest sales staff
Friendly honest sales staff that listened to your needs and advised. Not pushy.
18 de maio de 2026
Resposta da Bensons For Beds - Cannock
We're happy to hear our sales staff listened to your needs and provided helpful advice without being pushy.
Team Bensons - Jess
Good customer service
Good customer service from start to finish. Was kept upto date on delivery times. Overall great service, staff were happy to help and not pushy.
23 de abril de 2026
Resposta da Bensons For Beds - Cannock
We're so pleased you experienced great service from start to finish and appreciated our helpful team!
Team Bensons - Jess
It was an overall good experience
11 de maio de 2026
Resposta da Bensons For Beds - Cannock
We are so pleased you had a good experience. Thank you for your positive feedback; we appreciate it.
Team Bensons - Jess
We went to your Cannock branch and were…
We went to your Cannock branch and were looked after by a lovely lady named Sue.
She was professional, courteous and knowledgeable.
She made the sale very easy for us but at yhe same time gave us our own space to consider things.
5 de maio de 2026
Resposta da Bensons For Beds - Cannock
We appreciate your positive feedback! We're so glad to hear that you found your in-store experience easy and that our team member was professional, courteous, and knowledgeable while giving you space to consider your options.
Team Bensons
Fantastic
Luke (from Cannock) was absolutely fantastic! We visited before Easter to see what products were available and was assisted by Luke and was then greeted by Luke a few weeks later when we were ready to purchase. He wasn’t pushy very knowledgeable, professional but friendly and helpful!
The products are of great quality with plenty of options to chose from.
3 de maio de 2026
Resposta da Bensons For Beds - Cannock
Thank you for the lovely review! 😊 Luke will be thrilled to hear this. We’re so glad he was there at just the right moments—friendly, knowledgeable, and never pushy—and that you found plenty of great options. Enjoy your purchase and thanks for choosing us! 🛏️✨
Great experience from star to finish
Great experience from star to finish. All the staff were extremely helpful and gave us some great advice without being to pushy. The bed was delivered on the date and time that was agreed.
27 de abril de 2026
Resposta da Bensons For Beds - Cannock
Thank you! 😊 We’re so pleased you had a great experience from start to finish. It’s lovely to hear our team’s helpful, no‑pressure advice and reliable delivery made everything just right. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Inshore staff friendly and helpful.
Inshore staff friendly and helpful.
Delivered on time - delivery people very helpful and considerate
17 de abril de 2026
Resposta da Bensons For Beds - Cannock
We appreciate your feedback! We're happy to hear that our in-store staff were friendly and helpful, and that your delivery was on time and considerate.
Thank you for your positive review – Lauryn at Customer Care 💜
Resposta da Bensons For Beds - Cannock
Thank you for your feedback! We’re so pleased to hear you had a great experience and that Sue was really helpful — she’ll be delighted to hear your kind words.
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent from the start
Excellent from the start , very professional in store to the excellent delivery and assembly
5 de abril de 2026
Resposta da Bensons For Beds - Cannock
Thank you for your wonderful feedback! 😊 We’re delighted to hear everything was excellent from the very start—from the professional service in store right through to the delivery and assembly. Enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist✨
Resposta da Bensons For Beds - Cannock
Thanks for your feedback — great to know our team looked after you well.
Sleep well,
Megan | Customer Care Specialist💜
Friendly staff and helpful service
Everyone in the store was lovely. We had great service from Rachel, who helped us navigate the huge choice of mattresses.
21 de março de 2026
Resposta da Bensons For Beds - Cannock
Thank you for your lovely feedback! We’re so pleased to hear everyone in store was welcoming and that Rachel helped guide you through our wide range of mattresses. We’ll be sure to pass on your kind words,
Megan | Customer Care Specialist💜
Good comment throughout from sale to…
Good comment throughout from sale to delivery and installation absolutely highly recommend
19 de março de 2026
Resposta da Bensons For Beds - Cannock
Thank you for the fantastic feedback! 😊
We’re delighted to hear you had great communication throughout — from the sale to delivery and installation. It’s wonderful to know everything was smooth, consistent, and professional from start to finish.
We truly appreciate your high recommendation — it means a lot! 🌟
Thanks again for choosing us,
Megan at Customer Care
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