Bensons For Beds - Castleford Avaliações 

351
O TrustScore é 5 de um total de 5

4,8

Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us... Ver mais

Avaliado com 5 de um total de 5 estrelas

the staff at the Castleford branch [ especially Jim] were extremely helpful as we had to change the order twice and they went to great lengths to ensure we got the correct products.

Avaliado com 4 de um total de 5 estrelas

The assistant Jude was brilliant and highly recommend her. The only thing that puzzled me and it was nothing to do with the service was the added costs such as assembly of beds which wasn't mention... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went to a different Bensons store & was a different experience. We were spoken to as & when we needed not chased around the store. Keiran offered to show us the bed that helps tell which mattress yo... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. Loja de Camas
  3. Loja de Roupas de Cama
  4. Loja de colchões

Sobre Bensons For Beds - Castleford

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Reino Unido

  • 1977558010

4,8

Excelente

O TrustScore é 5 de um total de 5

351 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(351)

26.507 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent experience throughout

Excellent experience throughout. Helpful and attentive store staff (Castleford Junction 32), people on phones were very good as we rang to delay delivery, the two men that delivered and built the bed were really efficient and polite. A five-star experience all round, would recommend Bensons to everyone!

14 de junho de 2026
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Resposta da Bensons For Beds - Castleford

We are so pleased to hear you had such an excellent experience with us! It's wonderful that our team provided attentive service and that your delivery was efficient and polite. Thank you for your high recommendation!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Went to a different Bensons store & was…

Went to a different Bensons store & was a different experience. We were spoken to as & when we needed not chased around the store. Keiran offered to show us the bed that helps tell which mattress you need, we wasn't offered this in another store. We had a great shopping experince & quite surprised at how quick delivery could be made

17 de junho de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're so glad to hear you had a great shopping experience with us! It's wonderful that our team provided helpful assistance and showed you the mattress selection tool. We appreciate your positive feedback!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish bed…

Great service from start to finish bed bought with matteress at castleford store excellent service in store highly recommend , delivery and service building the bed was excellent, quality of products is brilliant beautiful quality

12 de junho de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're so pleased to hear about your excellent service from start to finish! It's wonderful that our team provided great service and that you love the quality of your products. Thank you for your high recommendation!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

From the moment we went into the store…

From the moment we went into the store at Glasshoughton Jim gave us 5star customer service to advising us on the best bed for us and pillows. The communication and follow up on the delivery date time etc was perfect all went according to plan and Nick and Steven were a credit to your company even helped me out my pictures back up on my staircase that were taken down to get the mattress upstairs thank you everyone I will recommend you to my friends and family 🏅🏅🏅

23 de maio de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We are so pleased to hear about your excellent experience with us! It's wonderful that our team provided such great assistance and that the delivery went so smoothly. We appreciate your kind words about our delivery service too. Thank you for your recommendation!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Arrived on time very professional…

Arrived on time very professional curious and polite tidy and clean excellent

4 de junho de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're so pleased our team was professional, courteous, and tidy. Thank you for your excellent feedback!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

First Rate Experience

From the first time we entered Bensons for beds in Freeport the staff Steve and Kieran were friendly and helpful, allowing us to wander assessing our choices before we sought their advice and knowledge, We then left to consider and returned the week later. It was Kieran we saw this time who was very helpful and we chose the divan we wanted. The delivery was on schedule and having been informed regularly of the orders status, two drivers delivered on the exact time and day, they were Jamie and Steven and again went out of their way to be friendly and careful in our home. All in all doesn't get much better than this in this day and age where customer service is lacking or non existent, thank you Bensons

20 de maio de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided helpful service, allowing you to browse and offering advice when needed. We're also glad the delivery was on schedule and that the drivers were friendly and careful. Thank you for your kind words.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, Jude very informative, very pleasant, not pushy, lovely experience

22 de maio de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're delighted you had such a lovely experience! We appreciate your kind words about our informative and pleasant team.

Team Bensons

Avaliado com 1 de um total de 5 estrelas

Transparent verbal information at time…

Transparent verbal information at time of purchase. Advised as purchased product assembly, delivery charge was free. Charge for delivery was made.

18 de maio de 2026
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Resposta da Bensons For Beds - Castleford

We appreciate you sharing your feedback. We are concerned about the delivery charge discrepancy and will investigate this matter.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Great service from buying in the shop…

Great service from buying in the shop until delivery 👍

17 de maio de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're so happy you had a great experience from your purchase to delivery! Thank you for sharing your positive feedback with us.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Great staff and amazing treatment.

Great staff and amazing treatment.
From the sales person to the delivery staff all was great.
From our first experience Steve at the Castleford store was brilliant. Helped us in every way. The whole experience was so easy. The quality of the mattress is outstanding and the bed itself is first class.

3 de maio de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're happy to hear about the amazing treatment you received from our staff! It's great that everyone, from sales to delivery, provided a great experience. We're glad the whole process was easy and that you find the mattress and bed first class.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Great experience

The staff in the shop were knowledgeable and informative, we were not rushed into a purchase but given time to select the mattress we wanted. Delivery was delayed by manufacturing problems but we were kept informed and a new delivery date given an stuck to. Delivery staff contacted me to tell me a delivery time. And they delivered into the bedroom as requested. Spot on team

3 de maio de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're happy to hear that our shop team was helpful and patient while you chose your mattress. We appreciate you mentioning how we kept you informed about the delivery delay and that the team delivered into the bedroom as requested.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Staff very helpful and very…

Staff very helpful and very knowledgeable

27 de abril de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

Thank you for the lovely feedback! We’re so pleased to hear our staff were helpful and knowledgeable — we really appreciate you taking the time to share this.

Avaliado com 5 de um total de 5 estrelas

We were given the time to make the…

We were given the time to make the decision without being pressured.

22 de abril de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're happy to hear that you felt comfortable making your decision without any pressure from our team. Thank you for your positive feedback.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Great service

Service was great from first ordering.Guy who served us was very helpful and had a lot of time to make sure we was ordering the correct bed,
Very helpful but a Wakefield Rugby fan lol

23 de abril de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're happy to hear that our team member was very helpful and took the time to ensure you ordered the correct bed. We appreciate your feedback and that you enjoyed your experience!

Thank you for your positive review – Lauryn at Customer Care 💜

Avaliado com 4 de um total de 5 estrelas

Helpful assistant

Jim the in store assistant was very good and helpful. He phoned when he said he would and got me a great deal.

10 de abril de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

Thank you for your feedback! 😊 We’re delighted to hear Jim was so helpful, kept in touch as promised, and secured you a great deal — we’ll be sure to pass on your kind words,
Megan | Customer Care Specialist

Avaliado com 5 de um total de 5 estrelas

The delivery team (Andy and Andy) were…

The delivery team (Andy and Andy) were professional and friendly. Could not have asked for more

17 de abril de 2026
logotipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

Thanks so much! Andy & Andy will be delighted to hear this — double the professionalism 😊🚚
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist

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