We popped in for some advice on a new bed for back pain and were greeted by Darrel who was amazing. Super knowledgeable and friendly. On returning the next day to purchase a bed he remembered us and w... Ver mais
Localização
Trocar localizaçãoUnit 2a Markham Retail Park, Markham Road, S40 1SU Chesterfield, Derbyshire, GB
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Veja o que dizem as avaliações
I called at Bensons in Chesterfield and saw the manager there. He was more than helpful and was clearly very aware of the type of bed which would suit me best. The bed was delivered on time and tbhe... Ver mais
A empresa respondeu
I went to the chesterfield store and the customer service was amazing. Darell who had made our experience even better he made sure we was happy with everything giving us the best deals! We was really... Ver mais
A empresa respondeu
The website is a nightmare it doesn't allow you to amend orders in your basket and have to delete. I totally disagree that if your having a bed or product assembled then you shouldn’t have to... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Chesterfield196
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, Reino Unido
- 1246556207
4,8
Excelente
439 avaliações
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Resposta da Bensons For Beds - Chesterfield196
Thank you for taking the time to leave us a review! We are so glad to hear that our salesperson was able to assist you with all of your enquiries and provide a polite and helpful experience. We appreciate your business and hope to continue providing top-notch customer service for you in the future.
I walked in asked for what I wanted
I walked in asked for what I wanted. They showed me my options. No pushy sales. Told me the price plus, broke it down to make sure I was making the right choice. In and out in 30 mins fantastic!!! Amazing people
6 de maio de 2025
Resposta da Bensons For Beds - Chesterfield196
Thank you for your kind review! We strive to provide a hassle-free shopping experience! We appreciate your support and hope to see you again soon!
Sleep well, Team Bensons💜
I was asked if needed help and declined…
I was asked if needed help and declined it i like to browse round and then get help if needed, the assistant was very helpful and kind and now awaiting my new mattress!
4 de maio de 2025
Resposta da Bensons For Beds - Chesterfield196
We are thrilled to hear that our assistant was able to provide you with excellent customer service during your visit. We hope your new mattress brings you comfort and satisfaction. Thank you for choosing us!
Sleep well,
Team Bensons💜
Got a 2hr time slot couldnt change it
Got a 2hr time slot couldnt change it. Only a different day. Needed to be after 1pm. i even said this when we ordered it at chesterfield. So after phoning head office and chesterfield. I had to finished work early. Time slot changed earlier The driver will call you 30mins before. No phone call. They will bag the old mattress for recycle. Err no. Lets just let drag it to front of lorry for neighbours see our old one. Thanks. Oh just took the plastic off and theres black marks on the mattress. 900 quid later.
25 de abril de 2025
Resposta da Bensons For Beds - Chesterfield196
Thank you for bringing this to our attention. We apologise for any inconvenience and miscommunication. We will follow up with our team to ensure better communication and proper handling of your old mattress. We value you as a customer and hope to make it up to you in the future.
Thank you,
Team Bensons
New ottoman bed frame
So helpful, knew everything about bed.
Friendly welcoming, nice banter running between colleagues
21 de abril de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Chesterfield196
Thank you for your kind review! We are happy to hear that you had a great experience with our team. We take pride in providing knowledgeable and friendly service to our customers. We hope to see you again soon!
Sleep well, Team Bensons💜
The sales man knows his job.
11 de abril de 2025
Resposta da Bensons For Beds - Chesterfield196
Thank you for your positive review! We take pride in our knowledgeable sales team and are happy to hear they provided excellent customer service. We look forward to seeing you again soon! #satisfiedcustomers #expertise
Bought a bed/ headboard
Bought a bed/ headboard
Beautifully made I would use bensons again.
BUT I MUST STATE, STEVEN, LEE THE DELIVERY TEAM WERE ABSOLUTELY FANTASTIC, a pleasure to have in my home. THEY HAD A TRAINEE WITH THEM & HE WAS AWSOME
11 de abril de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Chesterfield196
Thank you for choosing Bensons for your bed and headboard! We are thrilled to hear that you are happy with the quality of our products. Our delivery team, especially Steven, Lee and their trainee, take pride in providing exceptional service. We appreciate your feedback and hope to have the pleasure of serving you again in the future.
First class service l
30 de março de 2025
Resposta da Bensons For Beds - Chesterfield196
Thank you so much for your 5 star review Helen. We value your feedback and can’t wait to see you again.
Sleep well, Megan at Customer Care
My salesperson
My salesperson, Darrell, was incredibly friendly, knowledgeable and helpful.
2 de abril de 2025
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that your salesperson was so helpful and knowledgeable! We appreciate you taking the time to share your positive experience. Take care, Megan at Customer Care
we are repeat Bensons customers
we are repeat Bensons customers, when we went in the store it was very welcoming . Darrell approached us and said any assistance he was around- nice not to be pressured . we found a few beds we liked, explained our aches and Darrell pointed us to a few more beds
we made a purchase and were happy with the service we got and the price
31 de março de 2025
Resposta da Bensons For Beds - Chesterfield196
We appreciate you choosing us again! It's great to hear that you felt welcome in our store and were happy with the service you received. We're so glad that our team was able to assist you in finding the perfect bed to suit your needs. Take care, Megan at Customer Care
Mattress
Very knowledgeable staff, who helped both my wife and myself choosing the right and best mattress which suited our needs.
18 de março de 2025
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that our knowledgeable staff helped you and your wife in selecting the best mattress to suit your needs. Thank you for your positive feedback, Megan at Customer Care
Darrell at Chesterfield was so helpful
Darrell at Chesterfield was so helpful, no rush made sure we got exactly what we wanted, he new everything about every bed mattress pillow could not of been more helpful
11 de março de 2025
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that you had such a positive experience. We appreciate your feedback and are glad our team member was so helpful in ensuring you found exactly what you wanted. Thank you, Megan at Customer care
Very pleasant staff
Very pleasant staff, gave all the information needed and put no pressure on.
Very good price and delivery time
6 de março de 2025
Resposta da Bensons For Beds - Chesterfield196
We appreciate you sharing your experience! We're happy to hear that our staff was pleasant and informative, and that you were satisfied with the price and delivery time. Take care, Megan at Customer Care
Looking for a new bed
Initially, we only came to have a look with the intent to 'shop around' but Darrell, the salesman there, took the time to explain all the options and had the time and patience to find just what we needed. Very helpful and in a no presssure environment, made it easy for use to choose Bensons - no need for us to look further.
23 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Chesterfield196
We're glad you found what you needed with us. It's great to know that the information provided and the no-pressure environment made your decision easy. Thank you for your positive feedback, Megan at Customer Care
As past customers
As past customers, we went to Benson again. Service was as good as the last time (really good).The bed quality is excellent. Good prices too. Delivery time is as good as anyone else too.
Would recommend.
13 de fevereiro de 2025
Resposta da Bensons For Beds - Chesterfield196
We appreciate you choosing us again! We're happy that our service and bed quality continue to meet your expectations. It's great to know you'd recommend us. Thanks for your continued support, Megan at Customer Care
Excellent choice
Daryl was excellent. He made sure I knew all the options and was committed to me finding the right bed for me. There was no over selling I would go to bensons again.
2 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that you had such a positive experience. It's great to know that you felt well-informed and supported in finding the perfect bed. We appreciate your feedback and hope to see you again, Megan at Customer Care
The staff (Shaun) was very helpful and…
The staff (Shaun) was very helpful and very knowledgeable about all products and did not press you in anyway we went with the intention of looking but he was so helpful and the price was good so bought an ottoman bed and mattress.
3 de fevereiro de 2025
Resposta da Bensons For Beds - Chesterfield196
We appreciate you sharing your experience. We're happy to hear that our staff member was so helpful and knowledgeable, and that you were pleased with the price of your new ottoman bed and mattress.
Take care,
Megan at Customer Care
Very knowledgeable about the products
Very knowledgeable about the products, very friendly and helpful
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Chesterfield196
We appreciate your positive feedback! We're happy to hear that you found our team friendly, helpful, and knowledgeable. We hope to see you again soon, Megan at Customer Care
Memory foam mattress
Served by store manager who couldn’t be anymore helpful to my sister on choosing a mattress for her condition. Guarantee if not suitable within 40 days alternative can be chosen. Can 100% recommend if need help choosing either bed or mattress
4 de fevereiro de 2025
Resposta da Bensons For Beds - Chesterfield196
We're glad the store manager was so helpful in assisting your sister find a mattress. We appreciate your recommendation and are happy to hear that you had a positive experience. Thank you for your feedback, Megan at Customer Care
Great staff
Great staff, professional and friendly. New the products. Made it easy to choose. Great offers.
29 de janeiro de 2025
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that our team's expertise and friendliness made your selection process easy, and that you were able to benefit from our offers. Thank you, Megan at Customer Care
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