The salesman in the store (Sean) was great and really patient. We ordered 2 single beds which we push together as a double as my husband has restless legs. We only got one lot of headboard setting u... Ver mais
A empresa respondeu
Unit 2a Markham Retail Park, Markham Road, S40 1SU Chesterfield, Derbyshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The salesman in the store (Sean) was great and really patient. We ordered 2 single beds which we push together as a double as my husband has restless legs. We only got one lot of headboard setting u... Ver mais
A empresa respondeu
The help & advice of the salesman was great. Apart from going round trying all mattresses and becoming mattress blind, he was able to advise which select few would be best to try dependent on my needs... Ver mais
A empresa respondeu
Darrell was friendly and very knowledgeable. He took us through all our options, regarding bed bases and headboards. He showed us the various mattresses, having first asked us how we preferred to sle... Ver mais
A empresa respondeu
Great experience from start to finish . We were attended by a very friendly, knowledgeable man who patiently listened to our requirements , then spent time with us whilst we tried several mattresses ,... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff in store were very welcoming, knowledgeable and patient while I tested lots of different beds and took my time making a decision!

Resposta da Bensons For Beds - Chesterfield196
We made 2 trips to the store first to check out the mattresses then when we had made up our minds to purchase we went back and chose an ottoman bed on both occasions the store Manager Shaun was extremely helpful, he made the process a pleasant experience and gave us plenty of time to look. Bed being delivered tomorrow so unable to comment of delivery.

Resposta da Bensons For Beds - Chesterfield196
On time very informative excellent very good customer service

Resposta da Bensons For Beds - Chesterfield196
The people who delivered were very efficient and did a good job.
The downside is we had a call early about 6.20am to say that they would be with us in 30mins.
We had just showered and needed to dismantle our bed and carry everything downstairs. As we are pensioners this was very stressful.
The driver explained that our job had been added to the list that morning so they couldn't let us know earlier.

Resposta da Bensons For Beds - Chesterfield196
More upfront with prices and and what they are selling you.
It’s a great welcoming shop, with very pleasant, helpful staff, who really want you to be happy with your purchase

Resposta da Bensons For Beds - Chesterfield196
Martin was very knowledgeable and helpful, talking us through the differences between the 2 bed manufacturers that we were considering.

Resposta da Bensons For Beds - Chesterfield196
Thank you for a swift seamless sale from start to finish
Incredible service and our products are awesome
Thankyou Mark and Sam

Resposta da Bensons For Beds - Chesterfield196
The salesman in the store (Sean) was great and really patient. We ordered 2 single beds which we push together as a double as my husband has restless legs.
We only got one lot of headboard setting up put through for us so the delivery guys were going to make us assemble the remaining headboard. We spent over £5,000 on these beds so pushed back and the delivery men put it together for us. Beds are very comfortable and look great. We are very happy with them. Thankyou Bensons for Beds!

Resposta da Bensons For Beds - Chesterfield196
Branch Manager was fantastic and went out of his way to help us.
Thank you Shaun.

Resposta da Bensons For Beds - Chesterfield196

Resposta da Bensons For Beds - Chesterfield196
Our sales advisor Sean, the store manager, was fantastic - helpful, with great product knowledge, not at all pushy - and patient and kind with our two young children! We were making a significant investment (£3,300+) in a bespoke product for our specific needs - which we were very concerned about getting right - but within minutes Sean put our minds at rest with great advice, fantastic knowledge on product options, giving us time to wander and try all the different beds with absolutely no pressure, helpful suggestions on what may suit us better and flexibility on what offers worked best financially. We knew we would be buying on that visit and wouldn't need to visit another retailer. Five star rating from us for Sean and his team and we would recommend Bensons for Beds to anyone. Oh - and he makes great coffee! We can't wait for our new bed to arrive. Thank you Sean - the whole experience was an absolute pleasure! 🙂

Resposta da Bensons For Beds - Chesterfield196
Your staff, Emilian and Sam were exemplary and could not have been more helpful.
Well done.

Resposta da Bensons For Beds - Chesterfield196
5 * service, 5* products. From the moment we entered the shop we felt at ease. We weren’t rushed by the salesman and given time to look around to see what we needed. When we needed assistance they were readily available. Professional, knowledgeable and friendly and we even returned back to buy further products.

Resposta da Bensons For Beds - Chesterfield196
I took my friend, who has a learning disability, for a new mattress. Darrell was very informative, he explained everything to us. I'm glad we didn't pick the first one he tried! My fiend loves his new mattress and is very pleased with it.

Resposta da Bensons For Beds - Chesterfield196
good experience from the start. guy in the showroom very helpful. delivered when stated. delivery guys very careful and helpful. no problems with the whole process.

Resposta da Bensons For Beds - Chesterfield196
Everyone was very friendly and helpful.Martin was very knowledgeable and thorough guiding us in our bed selection.The whole process was efficient and professional throughout right up to the delivery and bed installation.
We were very satisfied.

Resposta da Bensons For Beds - Chesterfield196
Service recived from sales person to delivery was first class every step made easy thanks for a great bed and great service would highly recomend you

Resposta da Bensons For Beds - Chesterfield196
From step one of walking into the showroom I was at ease. I don't like to be pestered or chased and the sales people were attentive but respectful.
All the assistance when requested was justified, knowledgeable and well presented to my understanding. Even more complex questions were answered quickly and confidently.
The purchase end to end was great with finance sorted and easily navigate.
The delivery was great, well organised, and the guys were super helpful when considering my less than optimal stair case.

Resposta da Bensons For Beds - Chesterfield196
The staff who dropped the bed off were so friendly and efficient and made the whole experience seamless. They communicated each step really well so we knew what they were doing and how long everything would take and had swapped the new bed in in no time. Very happy with quality of the bed and mattress.

Resposta da Bensons For Beds - Chesterfield196
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.