We popped in for some advice on a new bed for back pain and were greeted by Darrel who was amazing. Super knowledgeable and friendly. On returning the next day to purchase a bed he remembered us and w... Ver mais
Localização
Trocar localizaçãoUnit 2a Markham Retail Park, Markham Road, S40 1SU Chesterfield, Derbyshire, GB
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Veja o que dizem as avaliações
I called at Bensons in Chesterfield and saw the manager there. He was more than helpful and was clearly very aware of the type of bed which would suit me best. The bed was delivered on time and tbhe... Ver mais
A empresa respondeu
I went to the chesterfield store and the customer service was amazing. Darell who had made our experience even better he made sure we was happy with everything giving us the best deals! We was really... Ver mais
A empresa respondeu
The website is a nightmare it doesn't allow you to amend orders in your basket and have to delete. I totally disagree that if your having a bed or product assembled then you shouldn’t have to... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Chesterfield196
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, Reino Unido
- 1246556207
4,8
Excelente
439 avaliações
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Your service is remarkably…
Your service is remarkably professional. I am very happy with your service which is second to none. It's for sure I will buy from Bensons again if I need anything by in the future!
7 de fevereiro de 2026
Resposta da Bensons For Beds - Chesterfield196
We appreciate you highlighting our remarkably professional service! We're happy to hear that you're very satisfied, and we're glad you'd consider us again in the future.
Great advice from the sales team
Great advice from the sales team, friendly and not pushy.
31 de janeiro de 2026
Resposta da Bensons For Beds - Chesterfield196
We're delighted you found our sales team friendly and helpful, and that you appreciated their no-pressure approach. Thanks for your feedback!
Resposta da Bensons For Beds - Chesterfield196
We appreciate your positive feedback! We are so glad our team was helpful and knowledgeable for you.
We truly appreciate your feedback.
Megan at Customer Care
I asked in store if you had a service to take old bed away
I asked in store if you had a service to take old bed away and was told yes. After paying I then found out afterwards I had to dismantle the bed myself. I’m a disabled person and that’s why I paid for the old bed to be taken as I’m not able myself to do it.
I then get given a silly early delivery which meant I had to get my son to dismantle the bed the night before leaving me without a bed to sleep on.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Chesterfield196
Thank you for sharing your experience with us Mr Hill. We’re really sorry to hear about the confusion around the removal service — you should have been given clear information in-store, especially given your circumstances. We completely understand how difficult and stressful this must have been, and we appreciate you bringing it to our attention.
We’ll make sure your feedback is passed on to the relevant teams so we can improve how this is communicated in the future. If there’s anything more you need or if we can support you further, please feel free to get in touch,
Megan at Customer Care
First class service
Excellent product knowledge and customer service from Janet and colleagues. Nothing too much trouble. Love the wardrobe we have chosen.
29 de janeiro de 2026
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that you received excellent product knowledge and customer service. It's great to know that you love the wardrobe you chose. Thanks!
Darrell the salesperson was very…
Darrell the salesperson was very informative left ourselves to look around the store at chesterfield encouraged us to try to huge range of mattresses they had in stock Darrell was very pleasant and professional and couldn’t do enough for us
27 de janeiro de 2026
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that our salesperson was informative and encouraged you to explore our wide range of mattresses at your own pace. We appreciate your positive feedback regarding their pleasant and professional service!
Excellent service and help.
Excellent service and help from Sean. Very informative and not pushy. Made us feel very comfortable. Can't wait for our new bed to arrive.
18 de janeiro de 2026
Resposta da Bensons For Beds - Chesterfield196
We appreciate your positive feedback! We're so glad that you felt comfortable and well-informed. We look forward to your new bed arriving!
Helpful staff especially Sean who i dealt with most
Helpful and knowledgeable staff. Delivered on time and with care
29 de dezembro de 2025
Resposta da Bensons For Beds - Chesterfield196
We appreciate your feedback! We're happy to hear our staff was helpful and knowledgeable and that your delivery arrived on time and with care.
I’m very pleased with whole procedure.
I spent quite a while in the showroom either a very patient salesman who explained the differences of the mattresses I was trying. The delivery was excellent and I paid for collection of my old mattress, which they bagged up and took away. The 40 day trial has given me peace of mind in case I have made a bad choice and the price was very reasonable. All in all I am very pleased with the whole procedure.
2 de janeiro de 2026
Resposta da Bensons For Beds - Chesterfield196
We're pleased you appreciated the salesman's patience in explaining the mattresses. It's great the delivery and old mattress collection went smoothly. The 40-day trial should reassure you about your choice, and we're glad the price was reasonable.
Excellent system for choosing the…
Excellent system for choosing the correct firmness of bed. Excellent customer service
25 de maio de 2025
Resposta da Bensons For Beds - Chesterfield196
We're glad to hear you found our system helpful for choosing the correct firmness and that you experienced excellent customer service.
Very good service
19 de janeiro de 2026
Resposta da Bensons For Beds - Chesterfield196
Thank you for your positive feedback!
Resposta da Bensons For Beds - Chesterfield196
Thank you for your positive feedback!
Excellent service
Excellent range of beds to try. Informed staff giving great advice.
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Chesterfield196
We're so pleased you found a great selection of beds and that our staff provided helpful advice. Thank you for your positive feedback.
Arrived bang on time
Arrived bang on time, lads were very helpful getting a big mattress through hallways and doorways....happy!
22 de janeiro de 2026
Resposta da Bensons For Beds - Chesterfield196
We're so happy to hear the delivery arrived on time and the team was helpful getting your mattress through those tight spaces. Thank you for your positive feedback!
Resposta da Bensons For Beds - Chesterfield196
We appreciate you sharing! We are so glad your experience was straightforward and professional.
Positive experience
Very friendly and knowledgeable staff - experience on shop floor good.
18 de janeiro de 2026
Resposta da Bensons For Beds - Chesterfield196
We appreciate your feedback and are happy to hear that you found our staff friendly and knowledgeable, leading to a good experience.
Superb service start to finish
Superb service start to finish. Absolutely recommend Chesterfield showroom, sales staff member took time to help us as much as we needed, helped us feel valued as customers.
Delivery team were excellent, friendly and professional.
Will definitely be back!
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Chesterfield196
We appreciate you sharing your experience! We're so glad to hear that the sales staff were helpful and made you feel valued. It's great to know the delivery team was excellent, friendly, and professional. We look forward to seeing you again!
Shopping experience
Good sized show room .. staff asked if we needed help on arrival .. asked if we could just browse for now
Left alone to do that ..
Then when we were ready to chat, staff were very helpful & patient.
20 de janeiro de 2026
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that you found our showroom a good size and that our staff were helpful and patient when you were ready. Thank you for your positive feedback!
Sean
Sean, was very helpful really pleasant and advised us well. A good experience.
14 de janeiro de 2026
Resposta da Bensons For Beds - Chesterfield196
We’re so pleased Sean made your visit helpful and enjoyable! Great advice and a pleasant experience are what we aim for 💜 Thank you for your positive review - Lauryn at Customer Care
Informative perfect service
13 de janeiro de 2026
Resposta da Bensons For Beds - Chesterfield196
We’re delighted to hear you received informative and perfect service during your visit. Thank you for your positive review – Lauryn at Customer Care 💜
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