The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Ver mais
A empresa respondeu
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
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The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Ver mais
A empresa respondeu
Great experience right from going into store to chat to Malcolm and placing order, and to delivery. Phone call letting us know exactly what time they would be with us, shoes off at the door and strai... Ver mais
A empresa respondeu
The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t... Ver mais
A empresa respondeu
Malcolm the advisor was excellent, very knowledgeable, friendly and answered all our questions. He went through the pros and cons of each mattress and helped us make an informed decision. Didn't pr... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, Reino Unido
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Jeff was simply superb. No high pressure sales here, just great help and patience while we spent time lying around. We came away very pleased with the price for our new bed, and were amazed that when we got home and searched on the Internet that we could not find any company even close to the deal we got at Bensons. We had dreaded the task of buying a mattress but Jeff was able to guide us through the many options and simplify the process, and we’re very confident that we have made an informed and wise choice
Thank you to Mr Malcolm Bieber for his great service in helping us select a mattress and pillows. Excellent customer experience.
Great service. I was so pleased to be able to take my mattress away with me!
The person I delt with in store was so helpful and fun to be around. Helped make shopping for a mattress alone much less awkward that other places I’ve visited
Max was absolutely great second item purchased in a month. Staff both times seem to under a bit of pressure maybe one more member of staff in busy times.
Chippenham company very nice seller
South African gentleman
The assistant was friendly, helpful and knowledgeable. He did not pressure us and allowed us to lie on beds to try them out.
The Staff. Malcolm advised me in my first visit, however I was unsure if I really wanted to change my bed. He was very knowledgeable and didn’t pressure me just advised the opening times if I wanted to come back and chat some more. I then returned and spoke with the manager who was also very helpful and advised me on the mattresses, which I wasn’t sure if I needed to change if I bought a bed frame. A thoroughly enjoyable experience with great staff and great products. I look forward to receiving my bed soon. Thank you.
There was no hard sell which was a relief. Staff were helpful but let us just look around & then when we needed more information they were there to answer all our questions. We were clueless about our requirements and the staff helped us choose a bed & mattress at the best price with excellent discounts. Really painless & actually quite refreshing!
We received a great deal of help in choosing our bed .
Friendly informative staff that did not pressure sell.
The sales assistant was very helpful and I was able to make my purchase and take advantage of an offer that I was unaware of.
Very knowledgeable member of staff who wanted to sell the right mattress, not necessarily the most expensive and spent lots of time checking it was right for us
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