Bensons For Beds - Coventry206 Avaliações 

345
•
O TrustScore é 5 de um total de 5

4,8

Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, West Midlands, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great price great service Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience when we visited last Saturday to buy a new mattress. Natalie helped us to find the right firmness and then took us to try lots of different mattresses. She explained the... Ver mais

Avaliado com 5 de um total de 5 estrelas

When we first came to browse we wasn't attacked straight away and forced to rush with decisions. After long walk-around guy came to us, asked do we need any help, do we have some questions and if we n... Ver mais


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. também em
  3. Loja de Camas
  4. Loja de colchões
  5. Loja de Roupas de Cama

Sobre Bensons For Beds - Coventry206

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, West Midlands, Reino Unido

  • 2476667143

4,8

Excelente

O TrustScore é 5 de um total de 5

345 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(345)

26.477 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic shopping experience

Natalie the sales advisor was fantastic very helpful and knowledgeable during our selection, lovely person.
The assembly team who delivered and assembled the bed carried this on they were superb really nice chaps, on time and extremely efficient.
The whole experience is one of best we have had other companies could learn a lot from this team

27 de julho de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

Hello Alan,

Thank you for your wonderful review! Your kind words mean a great deal to us, and we're thrilled to hear this was one of the best customer experiences you've had. Thank you for your recommendation and support,
Bensons for Beds 😊

Avaliado com 4 de um total de 5 estrelas
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

Hello Julie,
Thank you for your lovely feedback! 😊 We're delighted to hear you received excellent personal service in store. Providing friendly, one-to-one support is something we pride ourselves on, so it's wonderful to know you had such a positive experience. Thank you for choosing us!
Megan | Customer Care Specialist⭐

Avaliado com 5 de um total de 5 estrelas

Very helpful and friendly staff in…

Very helpful and friendly staff in store. The two lads that delivered beds and put them together were very respectful, and slipped their shoes off, as to not dirty our new carpet.Thanks lads 5/5

24 de julho de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

Thank you for your wonderful review! We're delighted to hear that our store team provided such friendly and helpful service. It's also fantastic to know that the delivery team were respectful and thoughtful in taking their shoes off to protect your new carpet while assembling your beds.

We'll be sure to pass on your kind words to the team. Thank you for the 5/5 rating and for choosing Bensons! 😊

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish…

From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds.
Excellent and knowledgeable store staff member who was both courteous and kind to the delivery personnel. Nothing was too much trouble. Definitely buy from them again.

20 de julho de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

We're so pleased to hear about your excellent experience with us, from the moment you entered our store to the delivery of your new mattress! It's wonderful that our staff member was knowledgeable, courteous, and kind, and that nothing was too much trouble. We look forward to welcoming you back again!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Our experience in the shop was great it…

Our experience in the shop was great it was the Coventry store the delivery guys were very helpful took it up stairs took the plastic of for me all in all a great service

12 de julho de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

We're so pleased to hear that your experience in our Coventry store was great. It's wonderful that our delivery team was very helpful, taking your items upstairs and removing the packaging for you.

Avaliado com 5 de um total de 5 estrelas

Friendly informative sales staff

Friendly informative sales staff. Useful advice on mattress and pillows needs. A great range of options to choose from. Found our perfect bed.

1 de julho de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

We're so pleased you found our sales staff friendly and informative, and that our advice on mattresses and pillows was useful. It's wonderful you found your perfect bed from our wide range of options!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

A retail experience as it should be - Bensons For Beds, Coventry

From initial visit to Bensons in Coventry, the bed try and select process, the pre delivery information updates and the delivery and removal of old mattress, I have to say it was about as good a retail experience as we have ever had. Our salesman Manrai was new to the business, but he was extremely helpful and was willing and able to get help from his colleagues, if required. Have to say we engaged with all the team while in the shop and they were all very helpful and friendly. Great experience and wouldn’t hesitate to recommend. Other retailers could learn a few things, if they copied and met Bensons very high customer service standards.

26 de junho de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

We are so pleased to hear about your excellent retail experience from start to finish! It's wonderful that our team provided such helpful and friendly service, making your bed selection and delivery process so smooth. We truly appreciate your kind words and recommendation.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

From the minute we entered the store…

From the minute we entered the store staff were helpful , not pushy , we would definitely recommend + use your services again . Thank you for your service .

4 de junho de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

We're so pleased our team was helpful and not pushy. Thank you for your kind feedback; we appreciate your recommendation!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Very helpful in the shop and the delivery men couldn’t do enough on one of the hottest days this year. Very friendly and hardworking.

26 de junho de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

We're so pleased you received great customer service and found our shop team helpful. We appreciate your kind words about our friendly and hardworking delivery team!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Thanks Natalie!

I would like to leave a special thank you to Natalie at Benson for Beds Coventry, for her outstanding customer service.

Over the course of around six months, Natalie supported me through what turned out to be a much longer decision-making process than I had originally anticipated. During that time, I had countless questions, explored different options, and needed reassurance on various aspects of my purchase. Natalie was consistently patient, professional, and incredibly helpful throughout.

What stood out most was her friendly and approachable manner. No question ever seemed too much trouble, and she always took the time to provide clear, honest advice without making me feel pressured. Her knowledge, reliability, and genuine willingness to help made the entire experience far less stressful and gave me confidence in my decisions.

In an age where great customer service can be difficult to find, Natalie truly went above and beyond. She is a credit to Benson for Beds and played a huge part in making my experience such a positive one.

Thank you, Natalie, for your patience, professionalism, and exceptional support. It has been greatly appreciated, and I would not hesitate to recommend Benson for Beds based on the service I received from you.
(Tara).

7 de junho de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

We truly appreciate you taking the time to share such wonderful feedback. It is fantastic to learn about the exceptional support you received. We are so pleased that your experience was a positive one, and we value your kind words.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Great sales team in store and delivery…

Great sales team in store and delivery team. All we're helpful and courtes. We will certainly order again with this store in particular.

20 de maio de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

We're so pleased to hear our sales and delivery teams were helpful and courteous. We appreciate your kind feedback and look forward to serving you again!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Very happy lady

Staff very friendly and helpful

4 de junho de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

We're glad our team was helpful! Thank you !

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Liz Yorkshire lass

We were welcomed by Richard in the Coventry store who was extremely helpful so much knowledge about different mattresses he explained everything in great detail from purchasing and delivery.

27 de maio de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

We're so pleased you received such helpful service and detailed explanations regarding mattresses, purchasing, and delivery. Thank you for your kind feedback!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Natalie in the Gallagher retail…

Natalie in the Gallagher retail Coventry very helpful and professional. Listen to what you want, shows you the beds that’s suits you

12 de maio de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

We're so glad to hear our team member provided such helpful and professional assistance. Thank you for sharing your positive experience with us!

Team Bensons - Jess

Avaliado com 5 de um total de 5 estrelas

Friendly knowledgeable staff

Friendly knowledgeable staff, no rush to decide the wide range for sale

27 de abril de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

Thank you! We’re pleased you found our team knowledgeable and appreciated the relaxed, no‑rush experience 😊

Avaliado com 5 de um total de 5 estrelas

The entire process of delivering and…

The entire process of delivering and setting up the bed was great. Your customer service delivery is amazing. Keep it up.

19 de abril de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

Thank you so much! We’re delighted the delivery and setup went smoothly — your kind words mean a lot 😊
We’re here whenever you need us — thanks for being a valued customer,
Megan | Customer Care Specialist

Avaliado com 5 de um total de 5 estrelas

Excellent service from ordering to…

Excellent service from ordering to delivering.

17 de abril de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

Thank you for your feedback! We’re delighted to hear you had excellent service from ordering right through to delivery — just how it should be 😊
Thank you for your positive review - Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

Great service at the store in Coventry

Great service at the store in Coventry
The delivery was within the time window.
The drivers put the bed were I wanted it to go.
Very polite

14 de abril de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

Really appreciate your review — great in‑store service, punctual delivery, and polite drivers is exactly what we aim for.
Looking forward to welcoming you back,
Megan | Customer Care Specialist🌟

Avaliado com 5 de um total de 5 estrelas

Exactly what we were looking for.

My husband and I had spent a lot of time thinking about which type of mattress we needed and a lot of time looking for the right one for us. From the minute we walked into Bensons for Beds in Coventry, we were made to feel comfortable and welcome. We explained what we were looking for and were guided to mattresses that would suit our needs. We were encouraged to try out each mattress and advised on its pros and cons until we found exactly the one for us. We were able to choose a convenient delivery date and were kept updated of a time slot a couple of days before delivery. The mattress is soooo comfortable to sleep on and is everything we had hoped it would be. Great value for money, very comfortable and great customer service. We would definitely recommend.

5 de abril de 2026
logotipo da Bensons For Beds - Coventry206

Resposta da Bensons For Beds - Coventry206

Thank you so much for your wonderful review! 😊 We’re delighted to hear that from the moment you visited our Coventry store, you felt comfortable and well looked after. Helping customers take their time, try different options, and find the perfect mattress is exactly what we aim for. Thank you for your recommendation, and enjoy many restful nights ahead,
Megan | Customer Care Specialist💜

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