From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... Ver mais
A empresa respondeu
Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, West Midlands, GB
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From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... Ver mais
A empresa respondeu
Natalie the sales advisor was fantastic very helpful and knowledgeable during our selection, lovely person. The assembly team who delivered and assembled the bed carried this on they were superb rea... Ver mais
A empresa respondeu
Paul welcomed us to the store, provided us with pillows when testing the beds but then left us to look around without hounding us. When we had questions he was very knowledgeable
A empresa respondeu
Great price great service Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered with... Ver mais
A empresa respondeu
Escrito pela empresa
Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, West Midlands, Reino Unido
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Intasar was lovely and really helpful walking us through the process of buying our mattress for our first home!

Resposta da Bensons For Beds - Coventry206
We were in the Benson store in Coventry on Gallagher retail park on December 28 and 29. Very nice and pleasant service, very nice and kind employees but we especially wanted to thank Mr. Intasar for very, very nice, professional service to us. The gentleman is a 100% professional seller and advisor, he has a lot of knowledge, if everyone approached the customer like Mr. Intasar, everyone would be happy.Thank you Intasar
Instore assistant very helpful. However, despite being assured that the items were available for delivery prior to Christmas, and on the strength of that, placed the order at the end of November, having checked the online order tracker the delivery date has been changed to end of January. No notification of change of date. Now without a bed till the end of January.

Resposta da Bensons For Beds - Coventry206
Akram- the salesman was knowledgeable and helpful with my choice, a very personable young man many thanks
We had a really good experience in the store, the staff were super helpful but left us alone when we needed to be. The whole process was excellent and we are confident we have selected the right mattress for us.
The only downer really is that it is going to take a long time from ordering the mattress to it being delivered.
Purchased a new mattress for our daughter
The salesman Ave is an absolute Gent to deal with & made the purchase so very easy with delivery dates to suit our workload.
Thank you .
No pushy salesman but informative. Left to check other places & returned to the shop. Couldn’t be beaten on price
The service provided was excellent . Akram is very knowledgeable and helped us to decide on the choice of mattress. Our experience was very relaxed , choice of product good and we were given time to make a decision.
Paul was really helpful and knowledgeable. Bensons kept me informed by email and texts when the delivery would be.
Really helpful made buying our new base easy
I think it’s difficult to know what you need in a mattress by lying on it for a couple of minutes. The support of sales colleagues is very important to focus on what will make a difference and I thought Akram helped us a lot.
Staff were really friendly and very helpful.
Paul, the salesman at the Coventry branch, was extremely helpful in assisting us with our requirements and got us a really good deal
The young man who looked after me was so nice and kind he is a credit to your company
Delivered in time, old mattress removed and new mattress put into room of choice. Great job 👌🏻
Very friendly welcoming especially the staff would Denfinately recommend to my friends and family ...Thanku so much for understanding my disability ❤️🙏
The customer service was outstanding. They listened to what I needed and showed me my options. There was no hard sale I at no time felt pressured. Aftercare was explained to me. Just waiting for my delivery. I was on my own and felt comfortable and valued as a customer.
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