Charmain and colleagues at Craigleith extremely helpful. No high pressure sales techniques or sales drivel as in certain other bed stores. Short lead time and choice of delivery date. Delivery during... Ver mais
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Localização
Trocar localizaçãoUnits 7 A & B, Craigleith Retail Park, EH4 2LN South Groathill Avenue, Edinburgh, GB
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Veja o que dizem as avaliações
Really happy we chose Bensons for Beds! From the initial buying experience through to delivery and assembly, everything was fantastic. Callan was incredibly helpful in finding the right bed frame... Ver mais
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Friendly and helpful. Only issue was having visited and got quote from Edinburgh blackhall branch then returned to order Monday evening I found beach closed early (7pm) when opening stated till 8pm an... Ver mais
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Josh was friendly, professional, and knowledgeable throughout our visit. He took the time to answer our questions without any pressure and made the whole experience pleasant and straightforward. We al... Ver mais
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Detalhes da empresa
Sobre Bensons For Beds - Craigleith
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Units 7 A & B, Craigleith Retail Park, EH4 2LN, South Groathill Avenue, Edinburgh, Reino Unido
4,9
Excelente
115 avaliações
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Brilliant customer service
Callan was a gem and really helped us with the mattress. Delivery service was also exceptional, helpful, kind and professional.
24 de julho de 2026
Resposta da Bensons For Beds - Craigleith
We're so pleased to hear that Callan was a gem and really helped you with your mattress. It's wonderful that your delivery service was also exceptional, helpful, kind, and professional!
Team Bensons
Great service
Great service
Staff member in the shop was very friendly and informative and helped me choose what was right for me. The guys who delivered the bed were great, very speedy!
18 de julho de 2026
Resposta da Bensons For Beds - Craigleith
We're so pleased to hear you received such great service! It's wonderful that our in-store team member was friendly and helpful, and that our delivery team was speedy.
Thank you for your positive review - Lauryn at Customer Care 💜
Great experience
Josh was friendly, professional, and knowledgeable throughout our visit. He took the time to answer our questions without any pressure and made the whole experience pleasant and straightforward. We also really liked the store, which had a great selection, and we found exactly what we were looking for at a fair price.
15 de julho de 2026
Resposta da Bensons For Beds - Craigleith
We're so pleased to hear that our team member was friendly, professional, and knowledgeable throughout your visit. It's wonderful that they took the time to answer your questions without any pressure, making your experience pleasant and straightforward. We're also delighted you enjoyed our store's selection and found exactly what you needed at a fair price.
Thank you for your positive review - Lauryn at Customer Care
Pleasant helpful staff in store
Pleasant helpful staff in store, good updates regarding delivery and prompt delivery with delivery men excellent.
18 de julho de 2026
Resposta da Bensons For Beds - Craigleith
We're so pleased to hear that our in-store staff were helpful and that you received good updates regarding your delivery. It's wonderful that your delivery was prompt and that our delivery men were excellent. Thank you for your kind feedback!
Team Bensons
Good selection of beds and mattresses
Good selection of beds and mattresses. Friendly helpful staff. Easy to order and easy to arrange delivery. Delivery was smooth and delivery staff were friendly and did a great job at setting up the bed in situ. Very happy with our purchase. Thank you.
2 de julho de 2026
Resposta da Bensons For Beds - Craigleith
We're so pleased you found our selection good and our staff friendly and helpful. It's wonderful that ordering and delivery were easy, and that our delivery team did a great job setting up your bed. We hope you enjoy your purchase!
the shop experience was pleasant and…
the shop experience was pleasant and helpful.
from the moment i left the shop i was kept informed about the process and delivery date of my order, was also informed of my delivery time in plenty time and was phoned by the delivery men when to expect them all in all a very pleasant experience can’t fault anything.
27 de junho de 2026
Resposta da Bensons For Beds - Craigleith
We're so pleased to hear your shop experience was pleasant and helpful. It's wonderful that you were kept informed throughout the process, from order to delivery, and that our delivery team provided excellent communication.
Team Bensons
Craigleith, Edinburgh - Purchase, Delivery, Assembly.
Charmain and colleagues at Craigleith extremely helpful. No high pressure sales techniques or sales drivel as in certain other bed stores. Short lead time and choice of delivery date. Delivery during stated time slot. Assembly service used which was very quick, less than 1 hour from arrival to departure. Would recommend.
19 de junho de 2026
Resposta da Bensons For Beds - Craigleith
We're so pleased to hear about your excellent experience with our team, from the helpful service to the quick assembly. It's wonderful that you found our process efficient and stress-free. Thank you for your recommendation!
Team Bensons
Totally professional
Helpful staff in the shop. Left us alone when necessary and provided advice when needed.
We were kept up to date with our delivery status. The delivery men arrived on time and just got stuck in, putting new bed together and removing the old one. Totally professional - thank you
This would have been a five star review if it wasn't for all the faffing around required by the order process eg spend over this amount and get that reduction - buy that and get 50% off something else -buy this and something else is free - must do it by Tuesday (any old Tuesday presumably since there was no date). Just give me a straight price! And don't tell me it is to give the customer a better deal. I compared prices for comparable items over 3 bed shops and - surprise, surprise! -they were all within a whisker of each other.
22 de junho de 2026
Resposta da Bensons For Beds - Craigleith
We are so pleased to hear about your positive experience with our staff and delivery team. We truly appreciate your feedback regarding our ordering process and understand your frustration with the promotional offers. We are always looking for ways to improve our customer experience and will certainly take your comments into consideration as we review our sales strategies. Thank you for taking the time to share your thoughts.
Team Bensons
Resposta da Bensons For Beds - Craigleith
We're delighted you're happy with our service and the bed's quality! Thank you for your feedback.
Team Bensons
Very helpful and informed staff.
12 de maio de 2026
Resposta da Bensons For Beds - Craigleith
Thanks for your kind words! We're glad our team was helpful and informed.
Team Bensons - Jess
Great Customer Service
I bought a bed and mattress from Bensons for Beds at Craigleith, Edinburgh on 23rd April 26. I am very happy with both products and the customer service I received was exceptional. Josh was extremely knowledgeable, courteous and friendly and he also gave me a discount which I didn't expect as my bed was already on offer! Thank you Bensons and Josh.
23 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Craigleith
Thank you for sharing your wonderful experience! We're so pleased you're happy with your new bed and mattress. It's fantastic to hear our team provided exceptional service and helpful advice. We appreciate your kind words!
Team Bensons
Delivered when promised by polite and…
Delivered when promised by polite and efficient drivers.
3 de maio de 2026
Resposta da Bensons For Beds - Craigleith
We're happy to hear that our drivers delivered your order on time with efficiency and politeness. Thank you for your positive feedback!
Team Bensons
I called in to your store at craigleith…
I called in to your store at craigleith and was served by Josh, he was super helpful, lovely, professional just fab! Delivery was also seamless perfect would definately recomend x
25 de abril de 2026
Resposta da Bensons For Beds - Craigleith
Thank you so much! 😊 We’re thrilled Josh at Craigleith made such a great impression—super helpful, professional, and fab is exactly what we love to hear! Delighted delivery was seamless too. Thanks for the recommendation,
Megan | Customer Care Specialist🛏️
Good Understanding of My Needs.Josh was very helpful to me in the…
Josh was very helpful to me in the Craigleith, Edinburgh store. When my original plan didn't work out as I thought, he guided me to an alternative which was just as good (if not better). He was relaxed and friendly and not at all pushy. I left the store feeling that I had found the right bed and mattress for me.
17 de abril de 2026
Resposta da Bensons For Beds - Craigleith
Relaxed, friendly, and spot‑on advice—classic Josh! Thanks for the lovely review,
Megan | Customer Care Specialist ⭐
Excellent service from Charmaine
Excellent service from staff
2 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Craigleith
We appreciate your feedback; it is wonderful to hear that our staff provided excellent service! We are always aiming for the best.
Thank you for your positive review – Lauryn at Customer Care 💜
It was brilliant very supportive and…
It was brilliant very supportive and the bed is amazing a lovely it.
17 de abril de 2026
Resposta da Bensons For Beds - Craigleith
That’s wonderful to hear! We’re so glad you felt supported and that you’re loving your amazing new bed.
Thank you for your positive review - Lauryn at Customer Care 💜
Superb suport and information from the…
Superb suport and information from the staff in the shop. Plus my bed is wonderful!!
11 de abril de 2026
Resposta da Bensons For Beds - Craigleith
We're happy to hear that our staff provided superb support and information, and that you find your bed wonderful! Thank you for your positive feedback.
Team Bensons
Great service from order to supply.
11 de abril de 2026
Resposta da Bensons For Beds - Craigleith
We're delighted you received great service from order to supply. Your positive feedback is much appreciated!
Team Bensons
They guy in store was amazing so…
They guy in store was amazing so helpful and knew what he was talking about
10 de abril de 2026
Resposta da Bensons For Beds - Craigleith
Thank you for the lovely feedback! We’re so pleased to hear our in‑store colleague was so helpful and knowledgeable. We really appreciate you taking the time to share this,
Megan | Customer Care Specialist💜
A Bed experience of a lifetime :-)
I love the experience I have had with your company - the service was great and the bed was put together very quickly and I have enjoyed it ever since - its steadiness and comfort is commendable and of high class. Your product is of great value and pride. The staff members who helped me from time of purchase up to the time of bringing it home were friendly and fantastic. Thank you.
19 de março de 2026
Resposta da Bensons For Beds - Craigleith
Thank you so much for your wonderful feedback! 😊 We’re absolutely delighted to hear how much you’ve loved your experience with us—from the friendly service at purchase to the quick and smooth assembly at home. It’s fantastic to know you’re enjoying the steadiness, comfort, and quality of your bed, and that it feels like great value to you. Your kind words mean a lot to our whole team. Thank you for choosing us, and enjoy many comfortable nights ahead,
Megan | Customer Care Specialist💜
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