The experience in store was second to none. Claire the assistant brilliant once we had said exactly what we wanted. She proceeded to tell us all about the beds mattresses and headboards. Also the offe... Ver mais
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The experience in store was second to none. Claire the assistant brilliant once we had said exactly what we wanted. She proceeded to tell us all about the beds mattresses and headboards. Also the offe... Ver mais
A empresa respondeu
Buying a bed from Bensons was very trouble free and easy. The staff in the shop in Crewe were very helpful and knowledgeable. We were kept up to date regarding the beds manufacture and preparation. It... Ver mais
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Great service, we were shown the area of the products we were looking for and left to browse at our leisure. No pressure selling or advisor standing by you. Both purchase and organising a delivery t... Ver mais
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Absolutely the best bed and mattress we’ve ever had! The manager was very helpful while we were browsing in the store, and gave us a lot of information about the various beds and mattresses. We chose... Ver mais
A empresa respondeu
Escrito pela empresa
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, Reino Unido
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Very friendly, very knowledgeable staff. Great range of products on offer.

Resposta da Bensons For Beds - Crewe641
The staff at the office was welcoming and showed us how to select the type of bed we need.

Resposta da Bensons For Beds - Crewe641
Excellent - Freindly knowledgeable staff made feel like their only customer, very pleased our purchases.

Resposta da Bensons For Beds - Crewe641
Excellent service. Helped with choices and what's available. Very helpful, polite and friendly.
Explained procedures for delivery.
Highly recommend.
Excellent customer service from Dave who gave us loads of advice which we were looking for and good knowledge of all types of beds and mattresses and headboards.
We only went in for advice and ended up buying as we were so impressed with service
We went in knowing what we wanted, having looked on the website beforehand. We were shown the item, a bed settee, and how it worked. Staff friendly and efficient.
the staff were great helping us to choose and then setting up the finance
The staff were very helpful. I got to test different mattress firmness on a machine which helped inform my decision. The lady who served me was respectful of my budget whilst finding me a lovely mattress. Thank you!
Update as of 13.05.23: I unfortunately didn't suit the mattress that I purchased in store, so I called the customer service department to see what could be done. They told me that I had a 40 night sleep guarantee, so could exchange it for a low fee. I have been into store today and changed it for another mattress. Outstanding customer service at the Crewe brach! Thank you.
Great service. Excellent help in store to ensure we selected the right mattress and bed frame. The Easter sale was an added bonus!! Thank you.
Claire was friendly, listened to my requirements and provided excellent advice.
Very friendly staff offered advice with no pressure to purchase
Sales assistant at Crewe was a great help. Very friendly not at all pushy with trying to sell us a mattress.
Excellent service by the staff at the store.
Staff were not at all pushy but were ready available when you required them. Extremely knowledgeable very genuine made you feel in control which made the shopping experience very pleasant indeed. We would highly recommend the Crewe store.
The staff were very friendly and polite. Dave, a part of the team, was very informative. I asked him a lot of questions about the furniture I wanted to buy. He was very patient and understanding of my budget and needs. I was purchasing a wardrobe for my son and because Dave was so welcoming and helpful I'm returning today to by myself a new wardrobe.
Friendly knowledgeable staff and plenty of choice of beds in different sizes and levels of firmness.
No pressure to buy.
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