We ordered my daughters new bed with Sab at the Croydon store. There was a great choice of beds and mattresses available and we considered our selection to be great value. Sab was very helpful, inform... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I recently went to the Purley way branch looking for a new mattress. I want to thank the gentleman who took care of me, Alton. He was friendly, informative and made me feel at ease. A wonderful membe... Ver mais
A empresa respondeu
Kept me informed all the time and rang me 30 mins before delivery then took the mattress up stairs for me. Brilliant service by Bensons
Our beds' motor broke, so HO agreed to replace and asked us to go to local shop to see replacement. Alton at Croydon gave us great sevice, even tho there was 'nothing in it for him', and spent some h... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Croydon407
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
230 Purley Way, CR0 4XG, Croydon, London, Reino Unido
- 2086867946
4,7
Excelente
429 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
We've bought from Bensons for Beds before and will do so again. Great in-store service, very helpful in-store staff, quick and easy purchase. New mattress will be delivered within 10 days which is much faster than expected.
30 de dezembro de 2024
Resposta da Bensons For Beds - Croydon407
We're happy to hear that you had a great in-store experience and found our staff helpful. We appreciate your repeat business and are glad the purchase process was quick and easy. We're also pleased the delivery is sooner than expected. Thanks for your positive feedback, Megan at Customer Care
Pleasant experience
Great range to select from, twinned with supportive store assistance.
2 de janeiro de 2025
Resposta da Bensons For Beds - Croydon407
We're glad you enjoyed our wide selection and found our team helpful. Thank you for your positive feedback; it means a lot to us! Take care,
Megan at Customer Care
Very helpful
Very helpful. Establish what were we’re looking for and the cost we wanted to pay. Showed us mattresses around our price range and explained what they were made of. Good service
30 de dezembro de 2024
Monica at Bensons for Beds in Croydon…
Monica at Bensons for Beds in Croydon Purely way was very helpful and kind. She made our experience very joyful.
2 de dezembro de 2024
Friendly service
Friendly service, moved mattresses around on different beds so we could try them and left us alone to make decisions.
3 de dezembro de 2024
Kelvin was fantastic
Kelvin was fantastic. So much knowledge about beds and mattresses and I got something that was perfect for me. He also wasn’t pushy at all and really helped me and my mum
27 de novembro de 2024
Benson at Croydon
The shop assistant was very helpful very patient as we took 2hours in the shop
24 de novembro de 2024
Monika was by far the best and most…
Monika was by far the best and most knowledgeable sales person we met when looking at new beds in 4 different stores around Croydon.
16 de novembro de 2024
Good friendly service from Ian at the…
Good friendly service from Ian at the Croydon store, competitive sales offers
15 de novembro de 2024
Guys moving mattress to slatted base…
Guys moving mattress to slatted base for comparison
17 de outubro de 2024
Great service
Great service. Was able to get us a very good deal for an ex-display bed.
12 de outubro de 2024
Had a great experience.
Visited the Croydon branch where we looked after by Alton. He talked us through all the different types of mattresses available and what type of sleeper Mum is. It was a good experience all around.
12 de outubro de 2024
Professional and friendly service
Within a few minutes we were greeted by Zahid and Kelvin in the Croydon/ Purley Way Store, who made us welcome. They were both knowledgeable and professional. Plenty of choice in this store and we bought pillows too.
We opted for the recycling service which also includes taking away the packaging.
8 de setembro de 2024
Avaliação não solicitada
Efficiency and helpfulness
Very informative and helpful staff member. Efficient service.
30 de setembro de 2024
left the shop with what i wanted
1 de outubro de 2024
Great customer service
Great customer service. The assistant was friendly and knowledgeable and he was helpful. We bought a bed and mattress and are very happy with our purchases - we can’t wait for the new bed and mattress to be delivered.
23 de setembro de 2024
Excellent service…
We came looking for a bed not sure what we wanted. Two excellent staff member had all the answers to the questions we asked and let us find the best bed to meet our requirements. Excellent service.
19 de setembro de 2024
Staff were very helpful and friendly…
Staff were very helpful and friendly and very knowledgeable about the items we were looking at
21 de setembro de 2024
It was good.
17 de setembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.