5 star rating: Going into the shop where I was greeted and asked what I was looking for, then showed around to try the mattress so I could choose which one I liked. A very knowledgeable sales assi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very good service, we found our perfect bed and our sales advisor even delayed the delivery date so we could paint our bedroom, product was delivered on time with no damage and was simple to build, w... Ver mais
A empresa respondeu
I dealt with Shane at the Cwmbran store, he was very helpful, patient and went through all options available in the range of bedroom furniture I chose. Following my order, I received all the necessar... Ver mais
A empresa respondeu
Spoke to salesman who was extremely helpful and decided to go back I. January sales for better deal and was promised delivery on 9th February in time for Valentine’s Day so got rid of spare bed moved... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Cwmbran225
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 3c Cwmbran Retail Park, NP44 3JQ, Cwmbran, Gwent, Reino Unido
- 1633485717
4,9
Excelente
297 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Bensons For Beds - Cwmbran225
We're happy our team was helpful and provided a relaxed viewing experience. Thank you for your positive feedback! – Lauryn at Customer Care 💜
Helpful guy in store really explained…
Helpful guy in store really explained our best options and delivery guys were great too
Would highly recommend
Great mattress !
25 de setembro de 2025
Resposta da Bensons For Beds - Cwmbran225
Thank you so much! We’re delighted our team could help you find the perfect mattress and that the delivery went smoothly. Your recommendation means the world to us!
Take care,
Megan at Customer Care✨
very good company
great experience from start to finish, nice to deal with a company like this not many around.Delivery drivers were excellent very helpful polite couldn't do enough for you,easy to track order and all arrived on time,dealt with this company a few times and always the same,can not praise them enough.
15 de setembro de 2025
Resposta da Bensons For Beds - Cwmbran225
Thanks a million for your kind words! We’re so happy that our team made your experience smooth and enjoyable every time. Knowing you can count on us to deliver on time and with great service truly makes our day!
Take care,
Megan at Customer Care💜
Superb customer care brilliant products…
Superb customer care brilliant products and good price
24 de setembro de 2025
Resposta da Bensons For Beds - Cwmbran225
Thank you for your kind words—I’m so pleased you’re happy with our service and products! Take care, Megan at Customer Care.
Very good customer service...very…
Very good customer service...very patient and friendly... knowledgeable in regards to the product.. gave an overall excellent experience
21 de setembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Cwmbran225
We appreciate you sharing your positive experience! We're so glad to hear that our team was patient, friendly, and knowledgeable. Thank you for the amazing review.
Thank you,
Lauryn at Customer Care
Was after a new mattress (medium)
Was after a new mattress (medium), had seen a few on line at your store , so wanted to test them first , I showed the mattress to the supervisor , gave me all the info I needed including a care kit and topping mattress , sorted a delivery date and collect my old mattress all sorted in 10 mins , so happy customer.
16 de setembro de 2025
Resposta da Bensons For Beds - Cwmbran225
We're happy to hear that you found the perfect mattress and had a quick, easy experience in our store. We appreciate you taking the time to share your positive feedback regarding our service and options.
Thank you,
Lauryn at Customer Care.
Very courteous delivery men
Very courteous delivery men. Very pleased with our purchase.
26 de agosto de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Cwmbran225
We appreciate you sharing your positive experience! We're so pleased the delivery men were courteous and you're happy with your purchase.
Take care, Megan at Customer Care
A very good store representative gave…
A very good store representative gave us a lot of information about what we was buying and a very pleasant lady she was
20 de agosto de 2025
Resposta da Bensons For Beds - Cwmbran225
Thank you for your kind words! We take pride in providing excellent service and knowledgeable staff who make your shopping experience enjoyable. We appreciate your support.
Store experience
No pressure on entering the store, gave constructive advice when asked for, many options given , polite, knowledgeable and helpful sales assistant
1 de agosto de 2025
Resposta da Bensons For Beds - Cwmbran225
Thank you for your review! We take pride in providing a welcoming and pressure-free shopping experience, and our staff is always happy to offer helpful and knowledgeable advice. We appreciate your support, Megan at Customer Care
Resposta da Bensons For Beds - Cwmbran225
Thank you so much for your positive review! Our team takes pride in providing friendly, knowledgeable and pressure-free assistance. We're glad you had a great experience with us, Megan at Customer Care
The team were brilliant from beginning…
The team were brilliant from beginning to end can’t fault the service
19 de junho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Cwmbran225
We appreciate your fantastic feedback Darren! The team is delighted to have provided brilliant service from start to finish. Thank you for your kind words, Megan at Customer Care
your sales person was exceptionally…great staff
your sales person was exceptionally well informed , polite and patient.
he is the reason why we purchased on the day we entered the store.
look after him - he deserves to be rewarded.
16 de junho de 2025
Resposta da Bensons For Beds - Cwmbran225
We're glad you enjoyed your experience. We appreciate you mentioning how well-informed, polite, and patient our team member was. We'll be sure to recognise their exceptional service. Thanks for your feedback, Megan at Customer Care
Good quality and value
Sales assistant very helpful not at all pushy gave us good advice but let us decide on our own. Good quality products at good price.
31 de maio de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Cwmbran225
We're happy to hear that the sales assistant was helpful and provided good advice without being pushy Glenda. We're also glad you found good quality products at a good price. Thanks for your feedback, Megan at Customer care
Friendly and helpful
1 de junho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Cwmbran225
Thank you for your 5 star review Deborah. We hope you love your new order. Take care, Megan at Customer care
Resposta da Bensons For Beds - Cwmbran225
We appreciate you letting us know about the helpful team. We are so glad you had a positive experience in our store! Thank you, Megan at Customer Care
Hassle Free
Hassle free shopping good range of quality products.Excellent customer care.
28 de maio de 2025
Resposta da Bensons For Beds - Cwmbran225
We're happy you found hassle-free shopping and quality products. Our team is dedicated to excellent customer care, and we appreciate your positive feedback! Thank you, Megan at Customer Care
No pressure
After listening to our requirements and given advice on what we should look for. We were left to browse at our leisure, knowing we could call on Terry at any point. Very helpful without being pushy. Would highly recommend
10 de maio de 2025
Resposta da Bensons For Beds - Cwmbran225
Thank you for your positive review! We strive to provide a helpful and non-pushy shopping experience for all of our customers. It was a pleasure assisting you and we appreciate your recommendation. Enjoy your purchase!
Resposta da Bensons For Beds - Cwmbran225
Thank you for sharing your positive experience with us! It's our goal to provide top-notch service that is both helpful and informative without being pushy. We appreciate your support and look forward to seeing you again soon!
Sleep well,
Team Bensons💜
New bed and mattress
Friendly and knowledgeable staff. Prices good before offers, great after offers.
19 de abril de 2025
Resposta da Bensons For Beds - Cwmbran225
Thank you for sharing your experience! We take pride in our staff's expertise and always strive to offer the best prices for our customers. See you again soon! - Team Bensons 💜
Bensons for beds cwmbran
All staff very friendly and helpful especially Terry who went above and beyond to help us. Didn’t feel pressured into anything. All staff behaved polite and professional.
19 de abril de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Cwmbran225
Thank you so much for taking the time to leave such a positive review! Our team was delighted to hear about your experience, and we are so glad that Terry went above and beyond to assist you. We strive to provide a pressure-free and professional environment for our customers, and we are happy that was reflected in your visit. Thanks again for your kind words!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.