Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... Ver mais
A empresa respondeu
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB
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Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... Ver mais
A empresa respondeu
Really pleased with Bensons for beds delivery team. We had a phone call to say that they were on their way. They were polite and helpful and left my bedroom spotless. All packaging was removed.... Ver mais
The salesman was very informative and friendly. I was dreading going but I enjoyed myself in the end and that’s something I thought I would ever say 🙄
As my bed was delivered on a Friday, I had to wait for Monday for the team to pick up the email from customer services about the missing parts. It would have been nice to have assembly instructions a... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, Reino Unido
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A great experience at Benson for beds.the lady was so very helpful in every way & helped us chose the correct mattress for my back.excited for my mattress to come
Took my elderly mother to the store on the Meteor Centre in Derby to buy a firmer mattress as advise by her chiropractor.
Friendly knowledgeable staff helped without being pushy and there was no hard sell which I hate.
Once we had decided the sales process was quick, easy and very efficient and we left very happy with the whole process.
Many thanks to Julie and her colleague for excellent service.
Informative but not pushy,gave me the information and left me to make up my mind. Akways there if I had and quiries. Very goid shopping experiance
Amanpreet is very helpful and worked beyond working hours.
Helped us a lot in our selection.
We were greeted at the Bensons store in derby by Emily. She was very welcoming. After explaining my needs she showed us around the store to explore the mattresses that she thought would most suit me. Her costumer service was excellent, she listened, was pleasant, did not rush me and was very informative of the products. I didnt feel pressured at any time or like she was trying to just get a sale out of my visit today. Emily made the sale today and im grateful for the service i received.
The manager of the Derby branch in meteor retail park was absolutely brilliant, he didn't rush us, he explained in detail when we asked questions, he made the experience of buying a bed a joy!
From the moment we walked into Benson Beds we were greeted by Amanpreet.
She conducted herself in the most professional manner.
Explaining and showing myself and my wife everything you could wish to know when purchasing a new bed.
She also made the purchasing easy and explained every detail within the process.
Have purchased from retailer before.
Highly recommend Benson Beds.
Bought my bed from the Derby Meteor Centre store. We had already chosen a bed which was on offer at another well known store, but when we went to their Derby store to confirm our intention to buy, their staff seemed confused about the prices we had been given a week earlier in writing and the overall cost increased! As a result we went into Bensons and were helped by the manager. He was very professional, seemed to understand exactly what we wanted, sorted a great offer out and was not at all pushy. Consequently we made our purchase there and then and the bed was delivered as promised, a month later. I must add that the two young lads who delivered and assembled the bed were also very professional and courteous. Throughout the whole process we were kept informed, by email, of the orders progress. I can certainly recommend this company if, like us, you are looking for a good quality bed but are not sure of your options.
Visited to look at beds, we were allowed to walk round without being hassled, which I like. Then the staff were on hand to give advice and support. Overall a good experience.
Excellent customer service from start to finish, the sales person was knowledgeable and friendly. She showed us a range of beds and mattresses to suit our budget. Would definitely recommend them for a high quality service.
Great service and guidance provided by both Emily and Julie instore. Both professional, knowledgeable and friendly and helped us choose the perfect bed. Excellent showroom with all products accessible, highly recommend.
Visited meteor centre in derby was guided by Emily who was extremely helpful and knowledgeable.she gave us advice on all aspects of buying correct mattresses, she introduced herself then let us go back in our own time to place our order. Emily very friendly explained about cleaning and rotating mattresses and was not pushy at all about selling extra products. Thank you Emily for all your help today it was very much appreciated
Great customer service, no pushy sales techniques, patience, understanding and very good product knowledge allowed me to make an informed decision
The EXTREMELY helpful young lady called Jess is an asset to your company. I came in with no intention of spending more than £1,000. She was so patient with us and our indecision that we ended up spending £2,000!
Will return for some wardrobes purely because of her!!
My experience at benson for beds was very pleasant when I entered the shop a young lady came to help me choose a bed she was very helpful but not pushy I have chosen a bed which will arrive soon and the old bed taken away I would recommend anyone to shop at benson for beds
The store assistant was very helpful and we were not rushed.
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