Bensons For Beds - Derby Meteor332 Avaliações 

442
O TrustScore é 5 de um total de 5

4,8

Unit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Salesperson was very knowledgeable and she guided us around the store to just what we wanted. I received multiple emails during the time from order to delivery. The delivery went well with the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Visited meteor centre in derby was guided by Emily who was extremely helpful and knowledgeable.she gave us advice on all aspects of buying correct mattresses, she introduced herself then let us go bac... Ver mais

Avaliado com 3 de um total de 5 estrelas

As my bed was delivered on a Friday, I had to wait for Monday for the team to pick up the email from customer services about the missing parts. It would have been nice to have assembly instructions a... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. Loja de Camas
  3. Loja de Roupas de Cama
  4. Loja de colchões

Sobre Bensons For Beds - Derby Meteor332

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, Reino Unido

  • 1332835400

4,8

Excelente

O TrustScore é 5 de um total de 5

442 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(442)

25.135 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very good experience

Very good experience. Salesman was excellent giving all answers to questions. Delivered on time , phone call 30 mins before delivery. Delivery men were extremely helpful taking bed upstairs and quickly assembled.

26 de janeiro de 2026
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Resposta da Bensons For Beds - Derby Meteor332

We're happy to hear you had a very good experience! It's great to know the salesperson answered all your questions and that the delivery was on time with helpful assembly. Thank you,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Excellent Staff

Jai was a great help when we visited the store. He explained our options when we told him our needs and we came away very satisfied with the whole experience.

26 de janeiro de 2026
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Resposta da Bensons For Beds - Derby Meteor332

We're happy to hear that the advisor was a great help and explained your options clearly. We appreciate you sharing your positive experience with us,
We’d love to serve you again in the future.
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

The service in store was excellent very…

The service in store was excellent very knowledgeable, polite, and patient

2 de janeiro de 2026
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Resposta da Bensons For Beds - Derby Meteor332

We appreciate your feedback and are happy to hear that you found our in-store service knowledgeable, polite, and patient!

Avaliado com 5 de um total de 5 estrelas

Lady at the store was very friendly and…

Lady at the store was very friendly and helpful with advising us on the best type of mattress

18 de janeiro de 2026
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Resposta da Bensons For Beds - Derby Meteor332

We're delighted to hear that our team member was friendly and provided helpful advice on selecting the best mattress for you.

Avaliado com 5 de um total de 5 estrelas

Good sales assistants and delivery.

The assistant in store (Duruv) was very knowledgeable and helpful. Showed me the best beds for my hips and allowed me to take my time testing them.
When the mattress was delivered, they were efficient and careful.

16 de janeiro de 2026
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Resposta da Bensons For Beds - Derby Meteor332

We're so happy to hear that the assistant was knowledgeable and helpful in showing you the best beds for your hips! We're also glad the delivery was efficient and careful. Thank you for your positive feedback.

Avaliado com 4 de um total de 5 estrelas

Good experience buying delivered on…

Good experience buying delivered on time put in room of choice but wished we had had the building help the drawers and bedside tables were fine but the wardrobe was a nightmare to build

16 de janeiro de 2026
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Resposta da Bensons For Beds - Derby Meteor332

We're happy to hear that your delivery was on time and placed in your room of choice. We appreciate your feedback and will review the wardrobe construction challenges you experienced.

Avaliado com 5 de um total de 5 estrelas

The staff in the shop were very…

The staff in the shop were very friendly and explained the differences in the mattress options. The discount post the Christmas period was also welcome

12 de janeiro de 2026
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Resposta da Bensons For Beds - Derby Meteor332

We’re so glad you found our team friendly and informative – and that the post-Christmas discount was a bonus! 💜 Thank you for your positive review - Lauryn at Customer Care

Avaliado com 5 de um total de 5 estrelas

Very helpful and honest staff

Very helpful and honest staff . No pushy sales speel . Took the time to listen and very informative about their products.

30 de dezembro de 2025
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Resposta da Bensons For Beds - Derby Meteor332

We’re so glad you found our team helpful, honest, and informative without any pressure – that’s exactly what we aim for!
See you next time! Megan at Customer Care 😊

Avaliado com 5 de um total de 5 estrelas

Great experience from start to end

Great experience from start to end. I know what I wanted to purchase and with the current offers, Aman made this easy with her knowledge and experience. Definitely recommended, better shopping experience from a competitor in the same complex!

27 de dezembro de 2025
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Resposta da Bensons For Beds - Derby Meteor332

Fantastic feedback Mr Singh ! We’re thrilled Aman made your shopping experience smooth and enjoyable. Great to hear we stood out from the competition—thank you for recommending us!
Sleep well,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from…

Excellent customer service from Amanpreet at your derby meteor store, no pressure sales, very knowledgeable, nothing was too much trouble, explained everything in detail, great selection, very impressed, definitely recommend, just waiting for my new bed to arrive 😀

29 de dezembro de 2025
logotipo da Bensons For Beds - Derby Meteor332

Resposta da Bensons For Beds - Derby Meteor332

We’re so glad Amanpreet gave you such knowledgeable, no-pressure service and made everything easy – that’s fantastic to hear! Thank you for your positive review – Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

Great service

The staff was so helpful, providing me with the nessessary information in order for me to make the right decision of the items I was purchasing.

28 de dezembro de 2025
logotipo da Bensons For Beds - Derby Meteor332

Resposta da Bensons For Beds - Derby Meteor332

We appreciate you taking the time to share your positive experience with our staff; we're so glad they were helpful in guiding your purchasing decision! Thank you for your positive review – Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

Great service guys

Approached with a huge welcome and a massive smile it would have been difficult not to have gotten on with the salesman, very knowledgeable and totally open and honest he helped me make my decision super easy. Everything was chosen and ordered very quick and efficiently and I was informed of every step of how and when things happen from here on.
I would highly recommend Bensons to anybody looking to purchase a new bed or mattress, superb service thanks guys 👍

29 de dezembro de 2025
logotipo da Bensons For Beds - Derby Meteor332

Resposta da Bensons For Beds - Derby Meteor332

We're happy to hear that our team made your decision super easy with their knowledge and honesty. It's great that everything was ordered quickly and efficiently, and that you were kept informed. Thank you for your positive review – Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

From when we walked in and until we…

From when we walked in and until we left we were treated brilliant. Shown plenty of beds and encouraged to try them which for me was again brilliant.

2 de dezembro de 2025
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Resposta da Bensons For Beds - Derby Meteor332

We love hearing this! Our team aims to make every visit relaxed and helpful, and we’re thrilled you found the perfect bed. 💜 Thank you for your positive review – Lauryn at Customer Care.

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful salesman

Friendly and helpful salesman, no pressure to buy and this made it a good experience in making our decision on which mattress to buy.

13 de dezembro de 2025
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Resposta da Bensons For Beds - Derby Meteor332

Thank you for your feedback! We’re so glad our salesperson made the experience stress-free and helped you choose the right mattress without any pressure.
Best Wishes,
Megan at Customer Care

Avaliado com 1 de um total de 5 estrelas

Absolutely disgusting service

Absolutely disgusting service
Charged me £700
Damaged my staircase
Avoid at all costs
Manager of the store very good
Head office had no empathy

22 de junho de 2025
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Resposta da Bensons For Beds - Derby Meteor332

We regret the issues you faced, especially the damage and cancellations charges applied after your order did not fit. I'm glad we came to a resolution for the damages made and the issue resolved.

Avaliado com 5 de um total de 5 estrelas

I liked the medium firm feel of this…

I liked the medium firm feel of this mattress I had first tested a number of different mattresses in store so I knew exactly what I wanted. I was happy to get home and make the purchase.

26 de novembro de 2025
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Resposta da Bensons For Beds - Derby Meteor332

We're happy to hear that you liked the medium-firm feel. It's great you tested mattresses in-store to find the perfect fit, and we appreciate you making the purchase with us!

Avaliado com 5 de um total de 5 estrelas

Great service

Polite, very knowledgable , no pressure , listened to questions , very supportive in our delivery issues
Ave and Jay were very helpful sorting out our specific delivery needs pulled out all the stops kept us informed of the proposed plan. can’t have asked more from the 2 guys Thankyou it very much appreciated

25 de novembro de 2025
Avaliação não solicitada
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Resposta da Bensons For Beds - Derby Meteor332

We’re so pleased to hear Ave and Jay went above and beyond to sort out your specific delivery needs! Their polite, knowledgeable, and supportive approach is exactly what we strive for, and we’ll make sure they see your lovely feedback. Thank you for appreciating their hard work – it means a lot! 💜
Thank you for your positive review Kevin – Lauryn at Customer Care

Avaliado com 5 de um total de 5 estrelas

Great Friendly & Helpful Staff

Five stars for the staff & service provided:-
As a returning customer we knew what were we’re looking for & explained to the staff what we wanted. We were immediately shown the beds that related to our requirements & the optional choices explained - number & colour of divan & draws.
After choosing the bed purchasing was easy & delivery was arranged pre Christmas with a date to suit us including removal of our old bed.
Great service & friendly staff. We have always returned to this store for our own bed purchases & when assisting elderly relatives due to the friendliness of staff, their expertise & competitive pricing.
Not so many stars for Bensons & the staffs working conditions:-
The only thing I can say which may put some customers off is that the store heating was & has been broken for sometime & as the weather is now getting colder the store is extremely cold as they only have heaters near the staffs payment desk - such a shame that staff have to work in such poor conditions. Bensons please think about your staffs working conditions, they are battling through but should not have to put up with such poor working conditions.

22 de novembro de 2025
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Resposta da Bensons For Beds - Derby Meteor332

We’re thrilled to hear our team provided excellent service and made your purchase smooth and stress-free. Your loyalty and recommendation mean so much to us. We truly appreciate your comments about the store conditions and will make sure they’re passed on to the relevant team 💜 Thank you for your positive review – Lauryn at Customer Care.

Avaliado com 5 de um total de 5 estrelas

Great Asstant Manager who offered all…

Great Asstant Manager who offered all the options listened to what i wanted and helped to make the decsion that suited me.

17 de novembro de 2025
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Resposta da Bensons For Beds - Derby Meteor332

We’re so glad our Assistant Manager could guide you through all the options and help you find the perfect fit! Listening and tailoring solutions is what we love to do, and it’s great to hear it made your decision easier.
Thank you for your positive review – Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

staff excellent very knowledgeable and…

staff excellent very knowledgeable and helpful. dave was great

17 de novembro de 2025
logotipo da Bensons For Beds - Derby Meteor332

Resposta da Bensons For Beds - Derby Meteor332

We're happy to hear that our knowledgeable and helpful staff provided excellent service. We appreciate your positive feedback! Looking forward to seeing you again!
Megan at Customer Care

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