On 15th October we visited the store at Kingsway West Retail Park in Dundee to enquire about adjustable beds. Angus greeted us and gave us a lots of information - he obviously knows the product well.... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX Dundee, Angus, GB
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Veja o que dizem as avaliações
Staff were very knowledgeable and helpful without being pushy. Kiera helped me in dundee store decide between two mattresses. Delivery was exactly as she said and just over a week with my new bed. So... Ver mais
Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked t... Ver mais
A empresa respondeu
It was perfect from start to finish we were so happy with the service at the store and the delivery we could not have asked for a better service
Detalhes da empresa
Sobre Bensons For Beds - Dundee658
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, Reino Unido
- 1382817578
4,9
Excelente
397 avaliações
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Staff very helpful and…
Staff very helpful and informative,explaining everything to fine detail
31 de maio de 2026
Resposta da Bensons For Beds - Dundee658
We're so pleased our staff was helpful and informative, explaining everything in detail. Thank you for your kind words!
Team Bensons
Great service in the store.
Great service in the store.
Kept informed re delivery.
Mattress very comfortable!!!
31 de maio de 2026
Resposta da Bensons For Beds - Dundee658
We're glad you enjoyed our in-store service and delivery updates. We hope you love your comfortable mattress!
Team Bensons
Really great service cannot fault store…
Really great service cannot fault store staff or delivery services in any way.
31 de maio de 2026
Resposta da Bensons For Beds - Dundee658
We're so pleased our team provided great service. Thank you for your kind feedback!
Team Bensons
Dundee store is always welcoming with a…
Dundee store is always welcoming with a great selection of products. Staff are friendly, helpful and knowledgeable. Particularly Ian who has now sold us a few products and goes out of his way to be helpful and give the best advice
26 de maio de 2026
Resposta da Bensons For Beds - Dundee658
We're so pleased you find our store welcoming with a great product selection. It's wonderful our team is friendly, helpful, and knowledgeable, consistently providing excellent advice.
Team Bensons
Salesman was so helpful and…
Salesman was so helpful and knowledgeable about the stock in the store
Very pleased with my purchasing experience
26 de maio de 2026
Resposta da Bensons For Beds - Dundee658
We're so pleased our team provided helpful and knowledgeable assistance! Thank you for your wonderful feedback on your purchasing experience.
Team Bensons
Quick personal service in the shop
Quick personal service in the shop. Delivery was on time. Removal of old mattress was slick.
23 de maio de 2026
Resposta da Bensons For Beds - Dundee658
We're so glad to hear you received quick service and that your delivery and mattress removal were smooth. Thank you!
Team Bensons
Great guys handled my bed with care put…
Great guys handled my bed with care put it where I wanted took away the rubbish
15 de maio de 2026
Resposta da Bensons For Beds - Dundee658
We're so pleased our team handled your bed with care and placed it exactly where you wanted, also removing the rubbish.
Team Bensons - Jess
Helpful Staff
Staff very welcoming not pushy,very helpful ,when needed explained everything very well
8 de maio de 2026
Resposta da Bensons For Beds - Dundee658
We appreciate you pointing out our welcoming and helpful team! We're so glad they explained everything clearly and were not pushy when assisting you.
Team Bensons
Salesperson was very good
Salesperson was very good. Explained everything and went out of his way to make sure I had what I needed
6 de maio de 2026
Resposta da Bensons For Beds - Dundee658
We're so glad to hear that our salesperson provided excellent service by explaining everything thoroughly and ensuring you had everything you needed. Thank you!
Team Bensons
The salesman was more interested in…
The salesman was more interested in ensuring we had the products that were best suited to us rather than chasing a big sale.
7 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Dundee658
We're happy to hear that the salesperson focused on your needs and provided suitable products. We appreciate you taking the time to share your positive experience.
Team Bensons
We had a great experience thanks to…
We had a great experience thanks to Iain at the Dundee store. He was friendly, knowledgeable, and really took the time to understand what we were looking for without any pressure. His honest advice and patience made the whole visit easy and enjoyable. We would definitely recommend asking for his help if you visit.
1 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Dundee658
We're happy to hear that you had such a positive experience at our Dundee store. It's great to know that our team member was helpful, took the time to understand your needs, and provided honest advice. We appreciate your recommendation!
Team Bensons
Great experience from purchase to delivery
Great experience from sales assistant to delivery and build of bed.
1 de maio de 2026
Resposta da Bensons For Beds - Dundee658
We appreciate your feedback! We're so pleased that you had a great experience from start to finish, including delivery and setup.
Team Bensons
We spoke with Morgan a very…
We spoke with Morgan a very knowledgeable and helpful sales advisor at our local Dundee store.The ordering was straightforward and we had the ability to select a date to meet our needs and an await our delivery within the next two weeks.
25 de abril de 2026
Resposta da Bensons For Beds - Dundee658
Thank you! 😊 We’re delighted Morgan at our Dundee store provided such knowledgeable, helpful advice and made ordering straightforward. We hope delivery is just as smooth when it arrives! 🛏️✨
Lovely sofa bed at decent price
Went in to local store looking for a reasonably priced double sofa bed which we required for occasional use. Sales Assistant showed us a few in our price range. We picked the one that suited our needs and she completed the order and arranged the delivery. Assistant was friendly and knowledgeable
25 de abril de 2026
Resposta da Bensons For Beds - Dundee658
Thank you for the lovely feedback! 😊 We’re glad our sales assistant helped you find a sofa bed that suited your needs and budget, and made the ordering and delivery easy. Friendly, knowledgeable service just for you—enjoy,
Megan | Customer Care Specialist✨
The delivery people were spot on and…
The delivery people were spot on and price. Would state the advice from the instructions re the pistons for under the bed ver a little vague had been pre-installed upside down.
27 de abril de 2026
Resposta da Bensons For Beds - Dundee658
Thank you for your feedback 😊 We’re pleased to hear the delivery team were spot on and that you were happy with the price. We’re sorry to hear about the confusion with the piston instructions and how they were fitted—your comments are appreciated and will be shared so this can be clearer going forward.
Staff were knowledgeable
Staff were knowledgeable, listened to our requirements, guided us to the mattresses that potentially were the best match for us. No pressure sale and gave us time to look around the shop and with this experience, we made our purchase and are now looking forward to our delivery.
11 de abril de 2026
Resposta da Bensons For Beds - Dundee658
Thank you! 😊 We’re really pleased our team listened to your needs, offered knowledgeable guidance, and gave you time to explore without any pressure. That’s exactly the experience we aim for. We hope you enjoy your delivery when it arrives! 🛏️✨
On time and quick
17 de abril de 2026
Resposta da Bensons For Beds - Dundee658
Thank you for your feedback. We’re pleased to hear the delivery was on time and completed quickly.
Thank you for your positive review – Lauryn at Customer Care 💜
Happy customer I am
The staff at Bensons shop (his name is Angus) was very helpful and made every effort to help us decide what kind of bed to get. Also communication from when we paid our purchase up to the delivery of the bed was excellent. Very prompt delivery. Bed was perfectly made and comfortable.
17 de abril de 2026
Resposta da Bensons For Beds - Dundee658
Thank you for your lovely feedback! We’re so pleased to hear Angus was so helpful in guiding you to the right bed, that communication was clear throughout, and that delivery was prompt. Even better to know you’re finding the bed perfectly made and comfortable — that’s what it’s all about.
Thank you for your positive review - Lauryn at Customer Care 💜
Seamless from showroom to delivery
Seamless from showroom to delivery. Excellent customer service.
17 de abril de 2026
Resposta da Bensons For Beds - Dundee658
Thank you for your lovely feedback! We’re so pleased everything felt seamless from the showroom experience right through to delivery — excellent service all the way is exactly what we aim for.
Thank you for your positive review - Lauryn at Customer Care 💜
Resposta da Bensons For Beds - Dundee658
Thank you for your feedback! 😊 We’re glad to hear everything arrived on time with no fuss, and that our delivery team were quick, helpful, and friendly. Enjoy your new mattress,
Megan | Customer Care Specialist🛏️✨
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