I ordered a Slumberland king size divan base with 2+2 drawers, along with an Erin headboard; I love them. Colour is great (Linen Beige) & the headboard is really substantial. Staff in store were real... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB Erdington, Birmingham, GB
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Veja o que dizem as avaliações
Bev the sales lady was very knowledgeable and helpful me picked a very comfortable mattress, customer service was great from the moment my son and myself entered the store. Would highly recommend to... Ver mais
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Robert is a very attentive, intuitive, mature, respectful colleague. He is an excellent manager of the site. His insubordinate colleague who attacks the retail park manager for doing her job, on behal... Ver mais
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It was a clean and well presented store. The staff were pleasant, helpful and friendly. They took their time to explain everything and answered all of my questions. Overall a great experience made eas... Ver mais
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Detalhes da empresa
Sobre Bensons For Beds - Erdington
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB, Erdington, Birmingham, Reino Unido
4,8
Excelente
170 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Staff friendly but helpful- no pressure…
Staff friendly but helpful- no pressure given, everything explained well
23 de junho de 2026
Resposta da Bensons For Beds - Erdington
We're so pleased our team was friendly and helpful. Thank you for your feedback!
Team Bensons
Replacement Mattress
My wife and I visited the store at The Ravenside Retail Park in Erdington. The store had customers looking around and being helped by staff. We were approached by a team member and discussed what we were looking for, and was shown multiple options. Beverly was extremely helpful, the Sealy mattress has now arrived and is perfect.
20 de junho de 2026
Resposta da Bensons For Beds - Erdington
We're so pleased to hear about your positive experience at our Erdington store! It’s wonderful that our team could assist you in finding the perfect mattress. We hope you continue to enjoy your new Sealy!
Team Bensons
Resposta da Bensons For Beds - Erdington
We are so pleased you had a great experience with us. Thank you for your wonderful feedback!
Team Bensons
Great service & very knowledgable about…
Great service & very knowledgable about the productd
8 de junho de 2026
Resposta da Bensons For Beds - Erdington
We're so pleased you found our service great and our team knowledgeable. Thank you!
Team Bensons
Ryan who worked there was very…
Ryan who worked there was very knowledgeable about everything,, our experience was brilliant,, and was easy to pick the perfect mattress, the delivery driver was lovely and pleasant
6 de junho de 2026
Resposta da Bensons For Beds - Erdington
We're so pleased our team provided knowledgeable assistance, making your mattress selection easy. We're glad our delivery driver was lovely and pleasant. Thank you for your feedback!
Team Bensons
Good selection of beds and price…
Good selection of beds and price ranges. Sales assistant was very helpful without being pushy.
1 de junho de 2026
Resposta da Bensons For Beds - Erdington
We're so glad you found our bed selection and prices to your liking. We appreciate your kind words about our helpful sales assistant.
Team Bensons
Ryan was very helpful at the Birmingham…
Ryan was very helpful at the Birmingham Erdington store.
All questions were answered satisfactory.
2 de junho de 2026
Resposta da Bensons For Beds - Erdington
We're so pleased our team member at the Birmingham Erdington store was helpful and answered all your questions. Thank you for sharing!
Team Bensons
Very helpful staff who were not pushy
Very helpful staff who were not pushy. Ryan was professional in helping us choose the right mattress for us.
24 de maio de 2026
Resposta da Bensons For Beds - Erdington
We're so pleased you found our staff helpful and professional in assisting your mattress choice. We appreciate your kind words!
Team Bensons
Faultless
The whole experience from start to finish was faultless. Great service and knowledgeable sales person in store for both visits. Delivery, communications after buying and product was perfect too.
23 de maio de 2026
Resposta da Bensons For Beds - Erdington
We're so pleased to hear your entire experience was faultless! It's wonderful that our team provided great service and the product was perfect.
Team Bensons
Great customer service
Josh was excellent! Very smooth process, and efficient service. He explained everything in detail and answered all the questions well.
17 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Erdington
We're delighted to hear about your smooth experience and efficient service! We appreciate your kind words about our team member's detailed explanations.
Team Bensons
A pleasant shop from the store to final…
A pleasant shop from the store to final delivery. Kept up to date of order progress. Staff very polite and friendly listened to what we wanted. Highly recommend.
15 de maio de 2026
Resposta da Bensons For Beds - Erdington
We are so pleased to hear you had a pleasant experience from start to finish. Thank you for your kind words!
Team Bensons - Jess
Love our new bed
Love our new bed. Good knowledge of their products, the sales representative was fantastic, good advice, knowledge and helped us choosing the right bed. Will use again, they also have good ranges of beds.
22 de março de 2026
Resposta da Bensons For Beds - Erdington
We're so glad you love your new bed! It's wonderful to hear our team provided fantastic advice and helped you choose perfectly. We appreciate your kind words!
Team Bensons - Jess
Excellent all round experience!
From the showroom to delivery everything was professional.
Got to try different mattresses in the showroom which was a big help. The salesman was very knowledgeable & helpful.
Delivery drivers were brilliant & took away the old bed & left the room tidy.
New bed is so comfy, really loving it!
9 de maio de 2026
Resposta da Bensons For Beds - Erdington
We're happy to hear that you experienced professionalism from the showroom to delivery! It's great that trying different mattresses and the salesman's knowledge were helpful. We're also glad the delivery drivers were brilliant and that you're loving your new comfy bed!
Team Bensons
Friendly and helpful staff
5 de maio de 2026
Resposta da Bensons For Beds - Erdington
We appreciate you letting us know that our staff was friendly and helpful; we are happy to hear about your great experience!
Team Bensons
The sales lady Bev was very kind and…
The sales lady Bev was very kind and helpful. The information leading up to delivery was good . I would have appreciated a reminder the day before delivery as it came at 7 am but I wasn't expecting them so wasn't ready. The delivery guys were nice and took the next bed then came back and fitted it in for me
25 de abril de 2026
Resposta da Bensons For Beds - Erdington
Thank you for your feedback! We’re delighted to hear Bev was kind and helpful, and that the information leading up to delivery was clear. We appreciate your note about the early delivery time — this is really helpful feedback and something we’ll certainly take on board. It’s great to hear our delivery team were understanding, friendly, and made sure everything was fitted properly for you. Thank you again for sharing your experience.
Bev and the Erdington branch 100% service
Bev was such an assistive staff member to my needs and asked all about my issues including ones that I didn’t think about with my frame of bed and sleeping habits. Really appreciate the personalised discussion that made me feel that I was in good hands
25 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Erdington
Thank you for such lovely feedback! 😊 Bev will be delighted to hear how supported and well looked after you felt — that personalised care is exactly what we aim for. We’re so glad you felt in good hands,
Megan | Customer Care Specialist🛏️✨
Resposta da Bensons For Beds - Erdington
Thanks so much for the great feedback—we’re glad you enjoyed the service,
Megan at Customer Care✨
"I cannot recommend Beverly enough
"Highly recommend Beverly for her wonderful service. What I appreciated most was her patience—she never made me feel rushed and answered every single question I had."
21 de abril de 2026
Resposta da Bensons For Beds - Erdington
Thank you for the wonderful recommendation! Beverly will be delighted to hear how much you appreciated her patience and attentive service.
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist💜
Resposta da Bensons For Beds - Erdington
We appreciate your positive feedback regarding our great service and material. Thank you for sharing your experience with us!
Thank you for your positive review – Lauryn at Customer Care 💜
Extremely helpful and courteous would…
Extremely helpful and courteous would highly recommend
16 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Erdington
Thank you so much! We really appreciate the recommendation,
Megan | Customer Care Specialist😊
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