Bensons For Beds - Exeter153 Avaliações 

50
O TrustScore é 4.5 de um total de 5

4,6

Unit 3 Stone Lane Retail Park, Marsh Barton Road, EX2 8LH Exeter, Devon, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Everything went as you said pleased with the service will recommend to anyone good staff good service good delivery

Avaliado com 5 de um total de 5 estrelas

Friendly sales staff with good advice from a long established Company. You are advised to lie on the beds to make sure that you select the correct mattress for yourself. There is a large choice availa... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

When we arrived we were quickly greeted by a salesperson who showed us the products we were interested including all options available on them. The salesperson was friendly as well as helpful. Our vis... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Josh in the Exeter store was incredibly helpful and patient and gave us lots of help and advice. We found the bed frame and headboard we liked and then bought two mattresses. I suffer from back proble... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. Loja de Camas
  3. Loja de Roupas de Cama
  4. Loja de colchões

Sobre Bensons For Beds - Exeter153

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit 3 Stone Lane Retail Park, Marsh Barton Road, EX2 8LH, Exeter, Devon, Reino Unido

  • 1392459418

4,6

Excelente

O TrustScore é 4.5 de um total de 5

50 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(50)

25.026 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Polite

Polite, helpful staff.

15 de dezembro de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

Amazing Stuff, thank you for leaving us this review.

Keaton - Team Bensons

Avaliado com 4 de um total de 5 estrelas

Helpful friendly staff helped us to decide which products we wanted

When we arrived we were quickly greeted by a salesperson who showed us the products we were interested including all options available on them. The salesperson was friendly as well as helpful. Our visit ended up ordering a super king bed and mattress and we were happy with the price we paid.

16 de novembro de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

We appreciate you sharing your experience with us! We're happy to hear that the salesperson was friendly and helpful while showing you the options available. We're also glad you were happy with the price.

We hope to continue providing you with excellent service in the future,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

We have just had our new Penelope bed…

We have just had our new Penelope bed delivered today and are very happy with our purchase and the whole experience with Bensons from order to delivery.
The two ladies at the Exeter store were very professional and friendly but not pushy and the advice given very much helped us to decide to order there and then.
The communication from ordering last Thursday up to delivery today has been first class all the way.
The delivery itself was very smooth and Sam and Callum were very friendly and helpful.
This is our second bed from Bensons and we will always look there first in future.
Kevin & Tina

29 de setembro de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

We're happy to hear that you are very pleased with your new bed and the service you received from our team, from the order to the delivery. We appreciate you sharing your positive feedback and hope you enjoy your new bed!
Thank you,
Lauryn at Customer Care

Avaliado com 5 de um total de 5 estrelas

Very pleased.

The bed was delivered on time, I had reminders, notifications and a phone call all reassuring that things were going as expected. The men were friendly, polite and efficient.

7 de setembro de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

We appreciate you sharing your feedback. We're happy to hear that your bed was delivered on time with helpful updates, and that our delivery team was friendly, polite, and efficient.
Best Wishes,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Excellent service from staff in Exeter

Excellent service from staff in Exeter, friendly and very helpful. I highly recommend.

8 de setembro de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

We're happy to hear that our Exeter staff provided excellent, friendly, and helpful service! We appreciate your recommendation and positive feedback.
Take care,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Above & beyond, Thank you Michael.

4 de julho de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

Thank you so much for your kind words and recognition of our customer service! We strive to go above and beyond for our customers and it means a lot that you noticed. We appreciate your support and thank you for choosing us, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Good range of mattresses on display

Good range of mattresses on display. Helpful and knowledgeable staff. Seamless order process. Now awaiting delivery.

31 de maio de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

We appreciate your positive feedback! It's great to hear you found a good selection and helpful staff, with a smooth ordering process. We hope you enjoy your new mattress, Megan at Customer Care

Avaliado com 4 de um total de 5 estrelas

Bed frame purchase Exeter store

Friendly and knowledgable salesman (Mike) Good spacious showroom. Interest free credit.
Good selection of beds on display.

22 de maio de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

We appreciate you taking the time to share your positive experience. We're glad you found our showroom spacious and our staff helpful, and that you liked our selection. Thanks, Megan at Customer care

Avaliado com 5 de um total de 5 estrelas

We went in just to look and ended up…

We went in just to look and ended up buying a luxury bed. The sales guy was really helpful and attentive. Lots of choice of beds and due to the sale we saved ourselves a big chunk of money!

22 de abril de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

Thank you for choosing us for your luxury bed purchase! We are thrilled to hear that our sales team was able to provide attentive and helpful service. We love helping our customers save money, especially during a big sale. Thank you for your support! Sleep well, Team Bensons💜

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Staff were very helpful in helping choose a bed and mattress

20 de abril de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

Thank you for the kind words! We strive to ensure our customers find the perfect sleeping solution. We're glad our staff was able to assist you in choosing a comfortable bed and mattress.
Sleep well, Team Bensons💜

Avaliado com 5 de um total de 5 estrelas

If I’m buying a bed & mattress I like…

If I’m buying a bed & mattress I like to see & try out these items Benson beds provided me with all I needed.Met a delightful very helpful charming man Tom not a pushy salesman kept it professional knowledgeable young man.

5 de fevereiro de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

We're happy to hear that you found everything you needed when buying your bed and mattress. It's great to know that you had such a positive experience with our colleague. We appreciate your feedback, Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Really helpful and didn’t feel…

Really helpful and didn’t feel pressurised to buy

4 de janeiro de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

We're happy to hear that our assistance was helpful and you felt no pressure. Thank you for your positive feedback; we appreciate it, Megan at Customer Care

Avaliado com 2 de um total de 5 estrelas

Difficult because Mike was excellent…

Difficult because Mike was excellent with us when we first came into the store. Wasn't pushy and was very helpful. We went off for a coffee to decide on the purchase. When we came back the service was shocking. Mike was busy with another costumer. Instead the store manager dealt with us. He didn't appear to know what he was doing. Talked under his breath and took a long time and kept having to ask for help. The manager looked scruffy totally ignored my wife. He also told us we couldn't take our pillows home with us. The next day we had a phone call to say we need to collect the pillows! So we had to make another trip out to collect the pillows. If we had dealt with the store manager from the outset we wouldn't have made the purchase.

8 de janeiro de 2025
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

We appreciate you sharing your experience. We're sorry the service declined after your initial interaction. The manager's behaviour and the pillow mix-up are not reflective of our standards. We'll address this internally to improve our customer service and ensure a more consistent experience. Thank you for your feedback, Megan at Customer Care

Avaliado com 1 de um total de 5 estrelas

AVOID AVOID AVOID!!!!

AVOID AVOID AVOID!!!!

happy to take your money and guarantee a bed and mattress before Christmas, only to on the day get a call from a driver saying they are only bringing the mattress and that the bed will be 3 weeks later. so we accept it and 3 weeks pass. the day of delivery comes and we are told they cant deliver and we have to wait a further month. I'm not sure if it is because they cant be bothered or the fact they are completely useless.

DO NOT TRUST A WORD THESE LYING SCAMMERS SAY

26 de outubro de 2024
Avaliação não solicitada
logotipo da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153

We regret to hear about the issues with your order and the delivery delays you experienced. We appreciate your feedback and will review our delivery process to prevent similar situations. Thank you for bringing this to our attention, Megan at Customer Care

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