We visited this store twice before we decided on our mattress. Great helpful and friendly team both visits, different people each time. The second visit we were attended to by Andrew, he was really ha... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 15a Team Valley Retail World, Gateshead, NE11 0BD Gateshead, Tyne And Wear, GB
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Veja o que dizem as avaliações
We have had our new bed for a few days now. Mammoth mattress and Divan. We have had the best nights sleep for months. From walking into the show room to accepting delivery, every part of our purchase... Ver mais
A empresa respondeu
Bought a bed from bensons 5 years ago and had no hesitation using them again. The service is top class from start to finish and so much choice
We had Andrew to support us at the Team Valley site. He was absolutely fantastic. He placed us on a posh machine that helped us understand our preference for beds, explained the additional options... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Gateshead
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 15a Team Valley Retail World, Gateshead, NE11 0BD, Gateshead, Tyne And Wear, Reino Unido
4,9
Excelente
195 avaliações
Pede aos clientes que avaliem
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Bought a bed from bensons 5 years ago…
Bought a bed from bensons 5 years ago and had no hesitation using them again.
The service is top class from start to finish and so much choice
14 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
The lady who served me in the store was…
The lady who served me in the store was very helpful, friendly and pleasant.
11 de agosto de 2026
Resposta da Bensons For Beds - Gateshead
Thank you for sharing your positive experience with us! Our team takes great pride in providing excellent customer service and we're glad to hear that you had a helpful and pleasant experience with Jan. We hope to see you again soon. ☺️ #CustomerSatisfaction #FriendlyService
Great staff
Andrew was very friendly and knowledgeable and helped us find a bed that was right for us.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Gateshead
Thank you for your kind words and positive feedback, we are thrilled to hear that Andrew was able to assist you in finding the perfect bed for your needs. Our team strives to provide exceptional customer service and it sounds like Andrew did just that. Thank you for choosing our business.
Best nights sleep
We have had our new bed for a few days now. Mammoth mattress and Divan. We have had the best nights sleep for months. From walking into the show room to accepting delivery, every part of our purchase has been perfection. Would not buy a bed from anyone else but Bensons. Thank you for everything.
10 de agosto de 2026
Resposta da Bensons For Beds - Gateshead
Thank you so much for your fantastic review! We are thrilled to hear that you are enjoying your new Mammoth mattress and Divan. Our team works hard to provide the best shopping experience and top-quality products. Thank you for choosing Bensons, we appreciate your support! Sweet dreams! 🌙✨ #HappyCustomers #BestSleepEver #BensonsForBeds.
Very professional service from start to…
Very professional service from start to finish.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Gateshead
We're so pleased to hear that you experienced professional service from start to finish. Thank you for taking the time to share your positive feedback with us!
Thank you for your positive review - Lauryn at Customer Care 💜
We received excellent service from…
We received excellent service from Martin
6 de agosto de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Gateshead
We are so pleased to hear you received excellent service from Martin. Thank you for your kind words and for sharing your positive experience with us!
Team Bensons
Paul was absolutely lovely
Paul was absolutely lovely, so knowledgeable and helpful.
4 de agosto de 2026
Resposta da Bensons For Beds - Gateshead
We're so pleased you found Paul lovely, knowledgeable, and helpful. Thank you for your kind words and positive feedback!
Team Bensons
Very helpful and friendly staff.
We visited this store twice before we decided on our mattress. Great helpful and friendly team both visits, different people each time. The second visit we were attended to by Andrew, he was really happy we had returned to try the mattresses again. He gave us lots of advice and information. We weren’t pushed or pressured to purchase in any way.
31 de julho de 2026
Resposta da Bensons For Beds - Gateshead
Thank you for choosing us for your mattress needs! Our team takes pride in providing excellent customer service and we're thrilled to hear that Andrew was able to assist you in finding the perfect one. We hope you enjoy your mattress and have a great night's sleep!
Resposta da Bensons For Beds - Gateshead
Hello Mr Dolman,
Thank you for your lovely review! We're delighted to hear you found the process easy and that our knowledgeable team was able to help. We really appreciate your feedback and thank you for choosing us!😊
We hope to continue providing you with excellent service in the future,
Bensons for Beds
Excellent advice at Bensons Metro…
Excellent advice at Bensons Metro Centre retail park and then purchased a bed at Team Valley Retail World.
All staff were extremely helpful in getting us our correct choice and ensuring delivery to another property in West Sussex
19 de julho de 2026
Resposta da Bensons For Beds - Gateshead
We're so pleased to hear you received excellent advice and that our team was extremely helpful in ensuring you got the correct choice and delivery to another property!
Thank you for your positive review - Lauryn at Customer Care
looking forward to our new bed
Andrew made our purchase of a new bed a very pleasant experience. He is very knowledgeable and has the ability to suss out his customers and their needs. Being in retail ourselves it is a quality we value.
18 de julho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Gateshead
We're so pleased to hear that your purchase of a new bed was a very pleasant experience. It's wonderful that our team member was knowledgeable and understood your needs. We truly value that feedback!
Team Bensons
Great experience
Andrew was very knowledgeable and informative. He was very generous with his time as we have only just started looking for a mattress so needed the whole testing experience in addition to information about the various mattresses available. An important detail he pointed out to us was the measurement of our stairs in relation to the size of mattress we need.
6 de julho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Gateshead
We're so pleased to hear you had such a positive experience! It's wonderful that our team member was knowledgeable and generous with their time, providing all the information you needed. We're glad they highlighted important details to assist you.
From start to finish the service was…
From start to finish the service was great the staff were polite and took time to explain everything the guys delivering and building the bed were great very respectful of me property and were very tidy and
Left the place as r they found it
So I highly recommend bensons beds
9 de julho de 2026
Resposta da Bensons For Beds - Gateshead
We're so pleased to hear that your experience with us was great from start to finish! It's wonderful that our staff were polite and explained everything thoroughly, and that our delivery team was respectful of your property and left everything tidy. Thank you for your high recommendation!
Resposta da Bensons For Beds - Gateshead
Thank you for sharing your positive experience with us!
No issues all went very well from start…
No issues all went very well from start to finish
5 de julho de 2026
Resposta da Bensons For Beds - Gateshead
We're so pleased to hear that everything went very well for you from start to finish. Thank you for your positive feedback!
Both delivery drivers were excellent…
Both delivery drivers were excellent vet efficient.
29 de junho de 2026
Resposta da Bensons For Beds - Gateshead
We're so pleased to hear that our delivery drivers were excellent and very efficient. Thank you for your kind words!
Team Bensons
Resposta da Bensons For Beds - Gateshead
We're so pleased to hear that our team was helpful and answered all your questions without being pushy. Thank you for your wonderful feedback!
Team Bensons
We had Andrew to support us at the Team…
We had Andrew to support us at the Team Valley site. He was absolutely fantastic. He placed us on a posh machine that helped us understand our preference for beds, explained the additional options that Bensons offer without being pushy. Overall it was a fab experience and I highly reccomend them.
I hope the delivery team live up to the rest of the business.
Here’s to a good nights sleep!
20 de junho de 2026
Resposta da Bensons For Beds - Gateshead
We're so pleased to hear you had such a fantastic experience with us! It's wonderful that our team provided helpful guidance and made the process enjoyable. We're confident our delivery team will uphold the same high standards. Thank you for your high recommendation!
Team Bensons
Bensons for beds are excellent to deal…
Bensons for beds are excellent to deal with from showroom staff to delivery men . Everything went seamlessly and will buy from them again in the future
25 de junho de 2026
Resposta da Bensons For Beds - Gateshead
We're so pleased you had such a seamless experience with our team, from showroom to delivery. Thank you for your wonderful feedback!
Team Bensons
BENSONS FOR THE BEST NIGHTS SLEEPP
Purchased my items at bensons gateshead, everyone was so helpful there, would highly reccomend, and the 2 Andys that ldelivered them were so helpful and polite, we are so happy with our new bed and mattress and are having many nights of wonderful sleep, thank you so much.
12 de junho de 2026
Resposta da Bensons For Beds - Gateshead
We're so pleased to hear our team was helpful and that you're enjoying wonderful sleep on your new bed and mattress. Thank you for your kind feedback!
Team Bensons
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