Excellent customer service. Felt treated as a person not a sales opportunity. I did however think it wrong that a store cannot sell an item that can be found online with the company. Its all one comp... Ver mais
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Unit 3 Retail World, Team Valley, NE11 0BD Gateshead, Tyne And Wear, GB
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Excellent customer service. Felt treated as a person not a sales opportunity. I did however think it wrong that a store cannot sell an item that can be found online with the company. Its all one comp... Ver mais
A empresa respondeu
We bought a bed last year and have found it to be very comfortable so much so that we have bought the same bed and mattress in double size for one of our spare rooms. We dealt with Louise again and s... Ver mais
A empresa respondeu
I wanted a headboard for my room couldnt decide on one the sales assistant. took me around the shop at team valley retail world i described what i was looking for i got it within 10mins deciding the b... Ver mais
A empresa respondeu
Assistant in the shop was so helpful which made the process of buying our mattress so easy. Delivery slightly early but I was called to make sure it wasn’t a problem. Delivery went spot on and the... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 3 Retail World, Team Valley, NE11 0BD, Gateshead, Tyne And Wear, Reino Unido
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Rather limited range of beds in the Blyth store so was advised to go to the Gateshead store which was much better and had wider selection. Staff at both stores were friendly and helpful
We were treated with great respect from the moment we entered the store and the lady we spoke to talked us through all aspects of our purchase. Her advice was excellent and we look forward to receiving our new bed.
Very helpful sales assistant. Good choice. Excellent delivery service (and very nice delivery men)
Very helpful knew what I needed no pressure to buy very explanatory pretty satisfied
Once we decided which mattress we liked the salesman was very good explaining all about the mattress, details that we needed to know with regards to what mattress was made of, delivery etc.
Overall very helpful.
We received an exceptional service from Karen in your Team Valley branch, nothing was too much trouble and the number of times we changed our minds made no difference to the service we received. I would like to say that Karen deserves recognition as if we received bad service we would complain so it needs to be highlighted when someone goes above and beyond
Thank you Karen
Absolutely fantastic service. Friendly, efficient service. Very Helpful and informative. I would recommend to anyone. 5*
Lovely showroom, loads of choice. Martin took us around he was gentle, kind has a great personality he knew when to leave us alone to have a look ourselves with no ptessured sales brilliant exoerience
Stuart at Bensons for Beds in Team Valley was brilliant, so helpful and gave incredible customer service, if you are in need of a bed I strongly recommend using Bensons and going to Stuart for assistance. Thank you so much!!!!
Very well laid out and calm Store,
The sales representative was very knowledgeable and professional with good advice. I was after a prompt service and was informed what products they had in that store there and then, the old adage goes you get what you pay for! by cheap by twice
Staff were really helpful and made the whole process of choosing and buying a bed so easy and simple. Would strongly recommend them.
Great experience in store. Very helpful assistant. Spent a lot of time working out which bedroom furniture to buy to match the bed we've already got. Assistant talked through all the options and we can't wait for thr new furniture to arrive for my sons room.
I've yet to take delivery of my new mattress but thought I needed to give a review as I was so impressed with the service in store.
Sales lady was very knowledgeable and very patient. Talked me through all the different types of mattresses/pillows but did not try to pressure me into buying, even suggested that I come back at a later date with my other half for a second opinion. Lovely lady, very helpful, would not hesitate to purchase from this store again.
The whole process was very simple and straight forward. Loved the whole experience
Great sales advice and support.
No pushy sales people.
Great after care support and guarantee
Very helpful, friendly and professional. As an older lady with painful conditions I was supported brilliantly and understood. Thank you for the time you spent with me to get the right mattress.
The staff allowed us to look around the shop with out pressure which made a big impression, the staff were available as soon as we wanted advice on buying a bed, the sales person who help us was so friendly and polite which made a big impact on us purchasing a bed.
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