I visited Bensons at Ambley Rd Gillingham. The sales lady Odette was fabulous, very pleasant professional and thorough. She answered all the questions and queries I had. I didn't feel rushed in th... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1 Gillingham Retail Park, Ambley Road, ME8 0PU Gillingham, Kent, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Attended to promptly in the store. Our mattress order was processed quickly and efficiently. We were pleased that we could get our old mattress recycled. The mattress was delivered only two weeks la... Ver mais
A empresa respondeu
At the showroom we was left alone until we asked for help so we could look round and try beds without pressure, the the purchase was easy with no pressure to purchase extras. The delivery was spot on,... Ver mais
A empresa respondeu
Very help staff Told that our old mattresses would be wrapped and removed for recycling, they weren't they were just dragged out though muddy ground.
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Gillingham Retail Park
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 1 Gillingham Retail Park, Ambley Road, ME8 0PU, Gillingham, Kent, Reino Unido
4,7
Excelente
146 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The company gave me to run around
The company gave me to run around, they kept rescheduling the delivery and after 6 weeks of sleeping on the floor they told me my bed had been discontinued 1 week after ordering!!!
12 de março de 2025
Resposta da Bensons For Beds - Gillingham Retail Park
We regret the delivery issues and the bed being discontinued after your order. We appreciate your feedback and will review our processes to improve our service.
Thank you for your feedback,
Megan at Customer Care
Amazing Salesperson
Salesperson! She was superb!
Very knowledgeable, extremely helpful and personable. She gave us great advice without being pushy. Her customer service was first class.
4 de junho de 2025
Resposta da Bensons For Beds - Gillingham Retail Park
We appreciate you sharing your wonderful experience with us Mrs Healy! We are so glad to hear that you found our team member to be knowledgeable, helpful, and personable.
Thank you, Megan at Customer Care
Buying a mattress
A helpful salesman who listened to my requirements and showed me mattresses that I would find would probably fit the bill without being pushy.
5 de junho de 2025
Resposta da Bensons For Beds - Gillingham Retail Park
We're happy to hear that our salesperson was helpful and attentive to your needs without being overly assertive. Thank you for sharing your positive experience with us! Take care, Megan at Customer Care
Good choice of beds and mattresses
Good choice of beds and mattresses, staff are very helpful and knowledgeable, would recommend
1 de junho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
We're happy to hear that you found a good selection and that our staff were helpful and knowledgeable. Thank you for your recommendation; we appreciate it! Take care, Megan at Customer Care
Good service
15 de maio de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
Thank you so much for your kind review! Providing top-notch service is our top priority and we are thrilled to hear that we have met your expectations. We appreciate your support and look forward to serving you again in the future.
Knowledgeable staff
The member of staff was friendly,knew the products and was knowledgeable. The store was nice and bright and very clean.
12 de maio de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
Thank you for your review! We're thrilled that our friendly and knowledgeable staff, along with our clean and bright store, left a positive impression on you. We appreciate your support and hope to see you again soon!
Wendy was very helpful for us choosing…
Wendy was very helpful for us choosing our new bed gave us plenty of time to try before we buy
9 de maio de 2025
Resposta da Bensons For Beds - Gillingham Retail Park
"Thank you for the positive feedback! We are happy to hear that Wendy was able to assist you in finding the perfect bed and that you had a great experience trying it out. We appreciate your support and look forward to seeing you again soon!"
Got 2 take a day off work 2 receive new…
Got 2 take a day off work 2 receive new mattress as the one delivered was no good so this as cost me a days money
1 de maio de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
We apologise for the inconvenience caused by the delivery of a faulty mattress. We have contacted you to support you further.
Thank you,
Bensons for Beds
Excellent salesman and great value beds
The salesman Richard was knowledgeable, friendly and very helpful. He gave us good advice and guided us through the whole process. We are excited to have our super new bed delivered soon. 10/10
21 de abril de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
Thank you for the amazing review, we are thrilled to hear that Richard provided you with such exceptional service! We can't wait for you to enjoy your new bed. Thank you for choosing our business. Sleep well, Team Bensons💜
Richard at Medway was very helpful and…
Richard at Medway was very helpful and knowledgeable about all of the beds/mattresses. Had to order a new bed asap and was happy with how he managed to accomadate our needs with our budget. Very good experience.
16 de abril de 2025
Resposta da Bensons For Beds - Gillingham Retail Park
Thank you for your kind words, we're thrilled to hear that Richard provided such great service and was able to accommodate your needs and budget. We value your business and look forward to serving you again in the future. Sweet dreams on your new bed! 🛏️
Resposta da Bensons For Beds - Gillingham Retail Park
We are happy to hear that you found her professional and helpful. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Walked around the shop without feeling…
Walked around the shop without feeling pressurised, worker named Wendy, extremely helpful, was an absolute pleasure to shop there
31 de março de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
We're happy to hear that you enjoyed your shopping experience with us! We appreciate your positive feedback regarding the helpful service you received in our shop. Thank you, Megan at Customer Care
I knew exactly what I wanted but came…
I knew exactly what I wanted but came out feeling pleased as it was a really good deal
Brilliant service
30 de março de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
We're happy to hear you found exactly what you wanted and were pleased with the great deal and brilliant service you received. Thank you for your feedback. Take care, Megan at Customer Care
fair price good customer service
fair price good customer service, no pushy sales pressure and delivered on time
28 de março de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
We're happy you found our prices fair and service helpful, with timely delivery and no pressure. Thank you for your positive feedback, Megan at Customer Care
Excellent service from start to finish
Excellent service from start to finish
28 de março de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
We appreciate your positive feedback! We are so happy you had excellent service from beginning to end. Thank you for choosing us, Megan at Customer Care
All staff on Saturday at Gillingham…
All staff on Saturday at Gillingham business park made our visit and purchase most enjoyable
18 de março de 2025
Resposta da Bensons For Beds - Gillingham Retail Park
We're happy to hear that our Gillingham team made your visit enjoyable! Thank you for sharing your positive experience and for your purchase. Take care, Megan at Customer Care
Found the bed we wanted and were helped…
Found the bed we wanted and were helped by Georgi who was really good and helpful and very friendly. Great service
11 de março de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
We're happy you found the perfect bed! It's great to hear that our team member was so helpful and friendly. We appreciate your positive feedback and are glad you enjoyed our service. Thank you, Megan at Customer care
The personal help and attention was…
The personal help and attention was superb, great help in making the choice.
7 de março de 2025
Resposta da Bensons For Beds - Gillingham Retail Park
We're happy to hear that our support helped you make the right choice. We appreciate you taking the time to share your positive experience! Take care, Megan at Customer Care
Odette was amazing
Odette was amazing. She listened to what I needed and offered informative advice.
She made choosing my mattress an enjoyable experience
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
We're happy to hear that the informative advice offered was helpful and that choosing your mattress was an enjoyable experience. Thank you for your positive feedback, Megan at Customer Care
Best experience of several bed stores visited
Very helpful lady, no pressure, and good value. Will recommend with confidence.
24 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Gillingham Retail Park
We're happy to hear that you found our team member helpful and experienced good value. Thank you for your recommendation; it means a lot to us! Take care, Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.