The salesperson Lee was exceptional, he put up with all our questions and tour of just about every bed in the shop! He was friendly and knowledgeable and helped us decide (after about an hour!) on th... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Lee in Grimsby was extremely knowledgeable, patient and helpful. Lovely customer service, an excellent range of beds and accessories to choose from and all options and extras explained. Our second u... Ver mais
A empresa respondeu
Great range of beds, Great prices, Excellent support from staff, and all are very friendly and all generate the great atmosphere to buy a new bed with no pressures!! Well done Benson Beds 🛏️😁
A empresa respondeu
Delivery driver and mate were polite, on time, shame they damaged my newly wallpapered wall and didn't bother to tell me, just placed the bed Infront of it to disguise, bed not placed in centre of r... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Grimsby694
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, Reino Unido
- 1472403088
4,8
Excelente
255 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lee for Benson for Beds in Lincolnshire
Lee, the sales manager, was patient and guided us smoothly from start to finish. Delivery was punctual and professional. The crew were warm, meticulous, and knowledgeable. We’re proud Tempur bed owners and very pleased with our purchase—better sleep and no more back or neck pain.
15 de fevereiro de 2026
Resposta da Bensons For Beds - Grimsby694
We're happy to hear that the sales manager guided you smoothly. It's great the delivery was punctual and professional, and the crew were warm and knowledgeable. We appreciate you sharing that you're pleased with your purchase!
Stewart - Bensons Team
Resposta da Bensons For Beds - Grimsby694
Thank you for your positive feedback, It really does mean a lot
Stewart Team Bensons
I went into the Grimsby store to look…
I went into the Grimsby store to look around after an unsuccessful visit to Dreams.
I was greeted on entry, asked if I knew what I was looking for & to feel free to try out the mattresses & ask for help when I needed it. I chose 2 bedframes & 2 mattresses. Megan was very helpful & I was offered a cup of tea whilst we were sorting out the paperwork. Megan went through everything twice just to make sure everything was correct & I left feeling confident with my choices & very much like a valued customer.
Thank you for having the staff that are happy to help customers.
9 de fevereiro de 2026
Resposta da Bensons For Beds - Grimsby694
We're glad you enjoyed your experience in our Grimsby store. It's great to hear that our team made you feel valued and confident with your choices. Thank you for your positive feedback,
Megan at Customer Care
Lee the shop colleague was helpful and…
Lee the shop colleague was helpful and gave us piece of mind on our purchase. Great communication overall.
15 de janeiro de 2026
Resposta da Bensons For Beds - Grimsby694
We appreciate your feedback! We're happy to hear that our colleague was helpful and provided assurance during your purchase, and that you experienced great communication.
Brilliant team from the store to…
Brilliant team from the store to delivery
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Grimsby694
We appreciate you sharing that our team was brilliant from the store to your delivery! Thank you for letting us know about your experience,
Megan at Customer Care
£49:99 delivery bit much when you bought a £1500 mattress
Staff polite helpful
27 de janeiro de 2026
Resposta da Bensons For Beds - Grimsby694
Thanks for your feedback Wayne! 😊 We’re really glad to hear the team were polite and helpful. We understand the £49.99 delivery fee can feel a bit high, especially after investing in a £1500 mattress. Your comments are appreciated and will be passed on for review. Thanks again for shopping with us,
- Megan at Customer Care💜
First class
Awesome service all the way through! From buying and picking to getting it delivered, we got top-notch service. Lee at the store was super helpful, and both delivery guys were polite and respectful. I totally love the Otterman divan bed; it's built great and I sleep like a baby on it.
30 de janeiro de 2026
Resposta da Bensons For Beds - Grimsby694
We're happy to hear that you received awesome service throughout your experience, from purchase to delivery! We're also glad that our team members were helpful and respectful, and that you love your new bed. Thank you for your positive feedback,
Megan at Customer Care
Very helpful in shop experience at…
Very helpful in shop experience at Grimsby with Danielle, easy ordering and good communication for delivery. Only slept on the mattress for a few nights but appears good quality and suitable to our needs.
26 de janeiro de 2026
Resposta da Bensons For Beds - Grimsby694
We're happy to hear about your helpful in-store experience and easy ordering process. We appreciate your positive feedback on the communication regarding delivery and hope the mattress continues to meet your needs!
Resposta da Bensons For Beds - Grimsby694
We're happy to hear that you had an excellent experience with our salesman in our Grimsby branch. Thank you for your positive feedback.
Friendly staff and very helpful in…
Friendly staff and very helpful in choosing the right matress for our needs
11 de janeiro de 2026
Resposta da Bensons For Beds - Grimsby694
We’re so pleased to hear our team helped you find the perfect mattress for your needs. Thank you for your positive review – Lauryn at Customer Care 💜
Lee at the Grimsby store - 10/10
My wife and and I visited the Grimsby store 10/01/26, the sales guy Lee was excellent. His product knowledge was top notch and he definitely went above and beyond in helping us decide on the right bed.
10 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Grimsby694
We appreciate you sharing your experience at the Grimsby store! We're happy to hear that our team member's product knowledge and assistance helped you choose the right bed. Thank you for your positive review – Lauryn at Customer Care 💜
The man I saw in the showroom was…
The man I saw in the showroom was brilliant, very patient and knowledgable
14 de dezembro de 2025
Resposta da Bensons For Beds - Grimsby694
We're glad you found our showroom staff helpful, patient, and knowledgeable. We appreciate you taking the time to share your positive experience!
Excellent serivce
Excellent serivce, open and transparent regarding delivery time! The three young delivery men were so respectful, they were happy to take our mattresses upstairs for us, removing their shoes without being asked!
18 de novembro de 2025
Resposta da Bensons For Beds - Grimsby694
Wow this is amazing! We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Stewart- Team Bensons
Lee in Grimsby store was brilliant…
Lee in Grimsby store was brilliant from start to finish , full of knowledge and very helpful can’t fault the service Thankyou
3 de dezembro de 2025
Resposta da Bensons For Beds - Grimsby694
We appreciate you taking the time to share your experience. We are so glad to hear that you received brilliant and helpful service in our Grimsby store!
Megan at the Grimsby Shop was very…
Megan at the Grimsby Shop was very helpful and explained all the different types of Mattress.
10 de novembro de 2025
Resposta da Bensons For Beds - Grimsby694
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Lee the salesman was very helpful
Lee the salesman was very helpful with information. he was not pushy and only showed us products within our price range
7 de novembro de 2025
Resposta da Bensons For Beds - Grimsby694
We’re so pleased to hear Lee provided such helpful and considerate service! Showing products within your price range and never being pushy is exactly the experience we aim to deliver.
Thank you for an amazing review Martyn – Lauryn at Customer Care 💜
Grimsby store
Visited the Grimsby store where Lee was very helpful in listening to our needs and pointing us in the direction of several options.
Quality of bed looks ok and price was well within budget.
7 de novembro de 2025
Resposta da Bensons For Beds - Grimsby694
Thank you for sharing your experience! We’re delighted to hear that Lee at our Grimsby store took the time to listen to your needs and guide you through several options. It’s great to know you found a bed that meets your expectations and fits within your budget.
Thank you for your positive review Catherine – Lauryn at Customer Care 💜
Right Mattress at the Right price and great friendly service.
Excellent advice from Martin about choosing the correct mattress for our needs we were looking at buying an Emma Mattress on line but after trying a Hybrid Mattress in store decided against Hybrid. Martin put us on the sleep pro machine and showed us several models at the bottom middle and top of our budget. Once we settled on a Mattress Martin worked with us to ensure that we got the best price possible and arranged delivery for less than three weeks time. fantastic service never felt pressured and we believe we came away with the right product at the right price.
9 de novembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Grimsby694
Thank you for sharing such a thorough account of your experience. We’re delighted that Martin provided excellent advice, guided you through the Sleep Pro process, and helped you find the perfect mattress at the right price without any pressure. We truly appreciate your feedback and are glad you felt supported throughout. Thank you for an amazing review Hayley – Lauryn at Customer Care 💜
Great experience!
Lee was great in helping pick the right bed and mattress for both my fiancé and myself. A massive credit to the company and decent guy.
4 de novembro de 2025
Resposta da Bensons For Beds - Grimsby694
We're happy to hear that you found the perfect bed and mattress! We appreciate you acknowledging the assistance you received; it's great to know we could help. Thanks,
Megan
Customer Care Team
Felt my needs from the product I wanted…
Felt my needs from the product I wanted were listened to and Martin ensured my needs were met.
26 de outubro de 2025
Resposta da Bensons For Beds - Grimsby694
We're happy to hear that your needs were met, and we appreciate your positive feedback. We're so glad you had a great experience,
Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.