Bensons For Beds - Harrogate236 Avaliações 

Overall good experience and solid customer service and delivery. No complaints. We chose the mattress we wanted, but if anything could be done better, it would be helping by sharing experiences from other customers when asked instead of making me Google it. That would make it 5*.

Richard was brilliant. He showed us the mattresses we had been recommended with no pushy salesman tactics. Gave us space to make a decision and guided us through the whole process. A credit to Bensons. 5 stars.

Shirelle took great care to ensure we knew exactly what we we were buying

Good and helpful advice, I was made aware of benefits of the choices I made, no pressure to purchase, I was offered and able to take advantage of current discounts and benefits. Communication re my order was excellent and in timely manner. When my originally scheduled delivery date proved to be inconvenient I was able to re-book without a problem and I was advised that same day of the re-scheduled delivery date. In-store staff were friendly and helpful throughout the process.

Friendly helpful member of staff, very organised

From finding the right bed to having it delivered went without a hitch. The in shop experience using the simulator was enlighting and put is in the right direction for choice of bed.

Ann the sales lady was excellent and spent time with me to ensure I picked the best mattress for my lower back problems.

Smooth, excellent service from the store to the door! Knowledgeable staff in store no pushy sales techniques and was genuinely interested in getting the right mattress for me.
The delivery team arrived when they said they would were polite and quick.

Very helpful assisted us with exactly what wanted.

Good service and very quick to update with progress

Straightforward from start to finish.
Very helpful selecting the right mattress for us at their showroom. (Thank you Sherelie)
Kept updated as the mattress was manufactured to our specifications.
Delivery date agreed on day of purchase and delivery time given a few days in advance.
Delivered in the 2 hour time slot given.
Old mattress taken away for recycling (for a fee).
Everything straightforward and as promised.

Helpful, professional, friendly and very knowledgable.
I did the new " sleeping analysis" which was very relaxing and hopefully has enabled me to choose the right bed !

Bought a new mattress from Bensons beds as ours was making our backs ache. The guy in the shop was friendly, (Richard?) knowledgeable and professional. He wasn’t too pushy, which we liked. After trying quite a few beds in the shop, he recommended a couple of them and said we were welcome to go home and have a think about it, which we did. Phoned the following day and bought over the phone. It was delivered a few weeks later, nice and early in the day and we are now having a much better nights sleep. Excellent service. A great company

The delivery was perfect the driver rang me when he was half an hour away and they were here within that time and the two lads that came were bright and cheerfully so it all went to plan so could not fault it at all

Ann and her colleague were immensely helpful as well as friendly. Our needs were listened to and appropriate mattresses were suggested, alongside specific pillows.

Very friendly and helpful staff in the Harrogate branch. My brother and I were buying a new mattress for our elderly parents and the staff were very knowledgeable and gave us their advice which helped enormously

Excellent in store (Harrogate)advice. Placed order online. Good site and easy to use. We were kept informed through out the manufacture and delivery. Our delivery was punctual and the team polite and efficient.

Great service in the shop and delivery on time , lovely mattress

Five stars from me because Shirelle and Ann (1) made it easy to consider a wide range of purchase options (2) offered technical detail when requested.

So far I can only comment on in store experience, which was excellent.
We decided to replace our mattress which was purchased some years ago as a devan set from Bensons For Beds. Having visited a number of retailers and looked online we decided to visit Benson Harrogate store where we were served by Richard, who it appears is a bit of a 'Yoda' of the bed world. His expertise and customer service were second to none in making sure our requirements were met. I'm not sure spending cash can rate as a great experience but if it does this was one.