The delivery driver called me to tell me when they going to arrive and they were on time delivered the mattress to the room I pointed to. Also removed the old one. Great service.
A empresa respondeu
Localização
Trocar localizaçãoUnit A1 Wycombe Retail Park, HP11 1FY High Wycombe, Buckinghamshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My wife and I visited about 6 outlets in High Wycombe over the space of a few days. We needed to buy two beds and two mattresses. Bensons for Beds distinguished themselves with a great selection to ch... Ver mais
A empresa respondeu
We recently visited Bensons for Beds High Wycombe as we were looking to replace a mattress we originally bought from them around 10 years ago and wanted something as close as possible to what we a... Ver mais
A empresa respondeu
I came with my 87 year old Mum to buy her a single mattress for her bed. The member of staff who served us was very patient with her and explained the different types of mattresses and pillows to us.... Ver mais
Detalhes da empresa
Sobre Bensons For Beds - High Wycombe550
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit A1 Wycombe Retail Park, HP11 1FY, High Wycombe, Buckinghamshire, Reino Unido
- 1494531980
4,7
Excelente
168 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Generally Good
Generally good but were unable to give us a definite delivery date (bed frame)
18 de outubro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - High Wycombe550
Thank you for your feedback! I'm sorry we were unable to give you the information that you were wanting. We really appreciate the time taken to leave us a review. If there is anything else we can do to help, please get in touch on 0808 144 6061 Thank you, Stewart - Team Bensons
Great mattress for firm sleeping
Verry pleased with the new Artisan firm mattress we bought from High Wycombe store. We walked around, trying out different mattresses and we found few to chose from.
We are very grateful to Liliana which helped and gave us all info on exactly the type of mattress we need it. She was helpful, attentive and very professional.
The eco friendly mattress is really comfortable, perfectly firm and provide great support.
The delivery was delayed with 2 weeks but it was not an issue for us.
Kept informed all the way along and delivered as promised.
The whole process from purchase, customer service and delivery was excellent.
2 de outubro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - High Wycombe550
Thank you for sharing such a wonderful review! We’re delighted you’re pleased with your new mattress and that Liliana provided attentive, professional support to help you find the perfect fit. It’s great to hear the eco-friendly mattress is comfortable and supportive, and we appreciate your patience with the delivery delay. We’re thrilled the whole process—from purchase to delivery—was excellent for you! 💜 Thank you for your positive review – Lauryn at Customer Care.
Great service buying bed, mattress and cabinets
Liliana helped us choose and order several items and made sure everything was available and tied up a delivery date. She was very welcoming, left us to look around and offered some suggestions without putting any pressure on us to make a purchase. A great representative of the business.
13 de novembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - High Wycombe550
We're happy to hear about the positive experience you had while ordering your items. It's great to know that the team member was welcoming, helpful, and provided suggestions without pressure and that the delivery date was set.
Thank you once again for your kind words. We're always here if you need anything further,
Megan at Customer Care
Kept me in the loop re delivery dates…
Kept me in the loop re delivery dates and times. The bed is what we ordered and excellent quality
11 de novembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - High Wycombe550
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Excellent service
Vissal was amazing ever so helpful sorted everything out for us got everything we wanted thank you again
7 de novembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - High Wycombe550
Thank you for your kind words. We’re delighted to hear that Vissal provided such helpful support and ensured you got everything you wanted. We truly appreciate your feedback Gregory.
Thank you for your positive review – Lauryn at Customer Care 💜
Resposta da Bensons For Beds - High Wycombe550
We’re so pleased to hear you received great service and found our team helpful and friendly. Your recommendation means a lot to us!
Thank you for your positive review 💜
Lauryn at Customer Care
A good range of products and helpful…
A good range of products and helpful and knowledgeable staff
2 de novembro de 2025
Resposta da Bensons For Beds - High Wycombe550
We appreciate your feedback and are happy to hear that you found our staff knowledgeable and helpful, and that we have a good range of products.
It’s a pleasure to serve you — thanks for taking the time to share your experience.
Megan
Customer Care Team
Paul was very helpful
Paul was very helpful and made the whole experience very easy.
23 de outubro de 2025
Resposta da Bensons For Beds - High Wycombe550
We are happy to hear that the experience was easy, and we appreciate the positive feedback about the helpful support received.
Wishing you all the best until next time,
Megan at Customer Care
Earlier summer purchase prompts return to buy again
Earlier in the summer we purchased a new King sized bed and UK manufactured mattress. We were so satisfied with the service received across this company that it was a no-brainer to return to the same store when we needed to purchase a sofa bed.
21 de outubro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - High Wycombe550
We're happy to hear that you were satisfied with our service when you purchased your new bed and mattress. Thank you for choosing us again for your sofa bed Edward! We appreciate your continued trust.
Thank you for your review – Lauryn at Customer Care 💜
Superb product knowledge from Paul
Pauls product knowledge was amazing. He also took the time to show us other like for like products within a similar price range before we made our final choice so that we could make an informed decision. Paul was not pushy at all and we found him to be genuinely helpful. We would not hesitate to return to him should we need anything else in the future.
13 de outubro de 2025
Resposta da Bensons For Beds - High Wycombe550
We appreciate you taking the time to share your experience. It's wonderful to hear that you found our team member's product knowledge and helpfulness valuable during your decision-making process. We look forward to assisting you again in the future, Megan at Customer Care
Fantastic service & choice
I didn't go into the Bensons For Beds store to buy a bed, just to have a look as I had time to kill. But the friendly, warm service from Paul was excellent. He was helpful & informative without being pushy in the slightest. We bought a bed and we are over the moon with the service we received. The bed is being delivered next month (our choice to delay as we need to get the room ready)
8 de outubro de 2025
Resposta da Bensons For Beds - High Wycombe550
Thanks so much for sharing! We’re delighted Paul made your visit so enjoyable and helpful without any pressure. Even better that you found the perfect bed and can’t wait for your delivery. Enjoy getting your room ready—we’re sure you’ll love your new bed!
Enjoy, Megan at Customer Care
Paul was very helpfull
1 de outubro de 2025
Resposta da Bensons For Beds - High Wycombe550
Thanks for your feedback! We’re glad Paul was very helpful.
Take care,
Megan at Customer Care⭐
We were surprised at the wide range and number of beds
We were surprised at the attention we were given and the knowledge that Jagvir had. The wide range and number of beds was also a pleasant surprise. We had expected Bensons to be our first port of call in a long day but ended up making a new bed purchase.
2 de outubro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - High Wycombe550
Thank you for your lovely feedback! We’re delighted Jagvir’s knowledge and the range of beds made your visit a pleasant surprise—and that you found the perfect new bed with us. We look forward to welcoming you back soon!
Kind regards,
Megan
The Bensons for Beds Care Team
Helpful service
14 de setembro de 2025
Resposta da Bensons For Beds - High Wycombe550
We're happy to hear that you had a great experience with our order. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
Very helpful service and a good choice…
Very helpful service and a good choice of mattresses. Prompt and reliable delivery.
29 de agosto de 2025
Resposta da Bensons For Beds - High Wycombe550
We appreciate your feedback regarding our helpful service, mattress selection, and prompt delivery. We're glad you had a good experience.
Take care,
Megan at Customer Care
An excellent shopping experience
We were served by Rickey who was warm friendly extremly knowledgable and made us feel at home. We really felt like he was trying to find us the right product to suit our specific needs and not trying to sell us the most expensive product. He was relaxed and we did not feel pressure to buy or make a quick derision. Rickey took time and care and made a recommendation that was really on the money when it came to our needs and budget. It was a very enjoyable shopping experience.
23 de agosto de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - High Wycombe550
We're so glad that you enjoyed your shopping experience and found our team member to be knowledgeable and helpful. We appreciate you taking the time to share your positive feedback! Take care, Megan at Customer Care
Excellent service from a very good place to buy a bed and mattress
There was a lot of choice of beds and mattresses. The gentleman serving us was very knowledgeable and helpful. His name is Paul. He was excellent.
11 de agosto de 2025
Resposta da Bensons For Beds - High Wycombe550
We're happy to hear that you found a great selection and that our team member was so helpful. We appreciate you taking the time to share your positive experience! Take care, Megan at Customer Care
Sleep tightVisited Bensons in High Wycombe today.
Visited Bensons in High Wycombe today.
Paul was most helpful in helping us decide upon a suitable mattress.
He was very knowledgeable and gave us time to choose.
The store itself was very well stocked and inviting.
We purchased a new mattress and agreed suitable delivery date. All in all an excellent experience.
4 de agosto de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - High Wycombe550
Thank you for your feedback! It warms our hearts to hear about your excellent experience at Bensons in High Wycombe. We take pride in providing knowledgeable and helpful service, and we're thrilled that Paul and our well-stocked store made your mattress shopping easy. We look forward to delivering your new mattress on the agreed date. Sweet dreams!
Excellent customer service Jagvir
Excellent customer service Jagvir was informative, helpful and added a touch of humour which made the experience both enjoyable and entertaining. Throughly recommend Bensons for Bed especially because of .Jagvir
3 de agosto de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - High Wycombe550
Thank you for your kind words! Jagvir is a valuable member of our team and we are delighted to hear he provided excellent service. We strive to make every experience enjoyable and informative. We appreciate your recommendation to others. Thank you for choosing Bensons for Beds!
Terrible post order customer service
Terrible post order customer service. Rude unprofessional and dismissive. Was going to re order a different bed but not after this experience
14 de julho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - High Wycombe550
We are sorry to read of your experience with us Tim. We appreciate your feedback and will ensure this is fed back for improvements.
Thank you for your review,
Megan at Bensons for Beds Customer Care.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.