From start to finish and every member of staff where friendly and helpful. Had some amazing laugh with too. Sales team at Huddersfield brilliant Ryan was fab and really helped with the important advic... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
It all started when we went into the shop in Huddersfield and met Ellie she was very knowledgeable explaining all about the different beds and types , especially mattresses asked us what we preferred... Ver mais
A empresa respondeu
Nigel was great. I know very little about beds- just if they are comfortable or not. He explained about the features of the mattress so that knew what I was paying for. There were several things that... Ver mais
A empresa respondeu
The member of staff gave us all of the information that we required and then left us alone for us to view the beds which meant that we didn't feel under pressure. Once we had found what we were want... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Huddersfield670
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, Reino Unido
- 1484549023
4,7
Excelente
400 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good customer service
Very good customer service from Liam in Huddersfield branch. Answered my questions and helped me order correctly
1 de dezembro de 2025
Resposta da Bensons For Beds - Huddersfield670
We're happy to hear that you received very good customer service and that your questions were answered, which helped you order correctly. We appreciate your feedback!
– Thank you, Jess- Team Bensons
Excellent service
29 de novembro de 2025
Resposta da Bensons For Beds - Huddersfield670
We're happy to hear that you had a positive experience. Thank you for your feedback about our service.
Kept informed and we’re on time.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Huddersfield670
We're glad you were informed and that we arrived on time. Thank you for your feedback; we appreciate it greatly.
The young tall guy has zero idea what…
The young tall guy has zero idea what he’s talking about . All he wanted was to push on a sale. No idea on the individual mattresses and individual needs . Also needs to sort his attitude out .
29 de novembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Huddersfield670
We appreciate your feedback and time. We're sorry to hear that our service did not meet your expectations and that you felt pressured. We will address your concerns to improve our customer service.
Excellent service and lovely staff
Excellent service and lovely staff. Got the mattress we wanted at a great price. Would highly recommend
25 de novembro de 2025
Resposta da Bensons For Beds - Huddersfield670
We are thrilled to hear you love your new purchase, and even happier that the service was 5*! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Great friendly and helpful service by…
Great friendly and helpful service by Bernie
27 de novembro de 2025
Resposta da Bensons For Beds - Huddersfield670
Thank you for sharing your feedback! We’re delighted to hear Bernie provided great, friendly, and helpful service. We truly value your comments and are glad we could make your experience a positive one.
Thank you for your positive review Nick 💜 – Lauryn at Customer Care
Customer Experience
Talking to the staff made it really easy to find what type of comfort I needed by using the machine in store which was helpful.
19 de novembro de 2025
Resposta da Bensons For Beds - Huddersfield670
We’re so glad to hear our in-store comfort machine helped make finding the perfect mattress easy! It’s great that our team could guide you through the process. 💜 Thank you for your positive review – Lauryn at Customer Care.
I visited Bensons for Beds Huddersfield…
I visited Bensons for Beds Huddersfield on the 19th November 2025 wanting to purchase a new mattress. Ellie, a member of the sales team, meticulously talked me through the various mattresses she suggested would suit me having first done the sleep pro test. She couldn’t have been more thorough. Explaining about each mattress I tried in great detail. I finally made my decision and went ahead and made the purchase. Thanks to Ellie it made my decision so much easier. The store has so much choice in beds and mattresses and would definitely recommend people to visit it.
22 de novembro de 2025
Resposta da Bensons For Beds - Huddersfield670
Thank you for sharing Heather! We’re thrilled Ellie made your experience so thorough and stress-free. Enjoy your new mattress, and we’ll make sure she hears your kind words!
Looking forward to seeing you again!
Megan at Customer Care
Hits hard to choose a mattress as we…
Hits hard to choose a mattress as we all know but Ellie at your Huddersfield branch was fantastic she didn’t rush or push us and gave us plenty of time to make our mind up would certainly recommend benson beds to our friends
18 de novembro de 2025
Resposta da Bensons For Beds - Huddersfield670
We're happy to hear that you had a fantastic experience at our Huddersfield branch. We appreciate your positive feedback regarding the service you received while choosing your mattress. We're glad you felt supported and unhurried. We appreciate your recommendation,
Megan at Customer Care
Lovely service polite and professional…
Lovely service polite and professional only snag was the long wait but can't be helped these days I suppose.
16 de novembro de 2025
Resposta da Bensons For Beds - Huddersfield670
We appreciate your kind words about our service. We regret the long wait and any inconvenience it caused. Thank you for your feedback.
Lauryn at Customer Care.
Bensons fot beds
The delivery was on time and executed professionally
13 de novembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Huddersfield670
We are happy to learn that your delivery was on time and professionally executed! We appreciate your positive feedback and support.
Thanks again for your support — we truly appreciate it,
Megan at Customer Care
Very friendly and helpful staff, especially Nigel.
Very friendly and helpful staff who were knowledgeable about their products. The sales assistant explained in detail about delivery and communication.
7 de novembro de 2025
Resposta da Bensons For Beds - Huddersfield670
We’re thrilled to hear our team provided such friendly and knowledgeable service. Clear explanations about delivery and communication are so important, and we’re glad this helped make your purchase smooth and stress-free!
Thank you for your positive review Deborah – Lauryn at Customer Care 💜
Chest of drawers
Arrived at the promised time and completed fitting the handles to the drawers quickly
1 de novembro de 2025
Resposta da Bensons For Beds - Huddersfield670
We're happy to hear that the handles were fitted to the drawers quickly and that we arrived on time. Thank you for your positive feedback,
Megan
Customer Care Team
Excellent company
Everyone associated with this company has been great resolving our faulty mattress issue.
They are a brilliant company who sell quality items.
Was so impressed with the store and the lovely helpful staff
30 de outubro de 2025
Resposta da Bensons For Beds - Huddersfield670
We're happy to hear that everyone was helpful in resolving your mattress issue. We appreciate you sharing your positive experience with our quality items and helpful staff.
Looking forward to welcoming you back again soon,
Megan
Customer Care Team
Andre at Huddersfield
Hi. We purchased a bed for my elderly mother. Andre at the Huddersfield store was excellent. He is truly a great asset to your company. We wouldn’t have made the purchase without his advice. He went the extra mile by giving my elderly parents that extra care, patience and attention. I would highly recommend going to see Andre at bensons for beds, Huddersfield. Well done Andre.
22 de outubro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Huddersfield670
We're happy to hear about the excellent service your mother received at the Huddersfield store. It's great to know that our team member was so helpful and patient. We appreciate your recommendation!
Thank you for your review – Lauryn at Customer Care 💜
Friendly and courteous service delivery
The staff members are exceptionally warm and welcoming, creating a friendly atmosphere for all visitors. They possess extensive knowledge about the wide range of products available, ensuring that they can provide expert advice and recommendations. The store offers an impressive selection of goods tailored to meet the diverse needs of their clients, from everyday essentials to unique specialty items, ensuring that everyone can find exactly what they are looking for.
17 de outubro de 2025
Resposta da Bensons For Beds - Huddersfield670
We're happy to hear that you found our staff warm and welcoming, creating a friendly atmosphere. It's great to know that their extensive knowledge and our impressive selection met your needs. Thank you for your positive feedback,
Megan at Customer Care
Good selection available and…
Good selection available and knowledgeable and helpful staff.
19 de outubro de 2025
Resposta da Bensons For Beds - Huddersfield670
We're happy you found a good selection and helpful staff! Our team is glad to be knowledgeable and assist our customers.
See you soon—we’ll have the kettle on!
Megan at Customer Care
online assistance very helpful in…
online assistance very helpful in selecting a mattress
8 de outubro de 2025
Resposta da Bensons For Beds - Huddersfield670
We're happy to hear that our online assistance was helpful in selecting a mattress. Thank you for your review – Lauryn at Customer Care 💜
Great Service!
Bernie was great! She tested us out on their sleep pro technology to see which support is best for us and then tried us on a few different mattresses to ensure it met our needs.
8 de outubro de 2025
Resposta da Bensons For Beds - Huddersfield670
We're glad you enjoyed your experience! It's wonderful to hear that the sleep pro technology helped find the perfect mattress to meet your needs. Thank you for your positive feedback, Megan at Customer Care
Online order
So far, i have only ordered my bed online. However, the process was straightforward.
3 de outubro de 2025
Resposta da Bensons For Beds - Huddersfield670
We're happy to hear that your online bed order was straightforward. Thank you for sharing your positive experience with us; we appreciate it.
Take care,
Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.