Had a good look round the store didn't get pestered by staff. Nothing but helpful once we decided what we wanted to purchase highly recommend.
Localização
Trocar localizaçãoUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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Veja o que dizem as avaliações
We have regularly bought items from the Ipswich store and on returning today we enjoyed another excellent visit. Both Jay and Craig were suoer helpful without any pushy salesmanship. They are extreme... Ver mais
A empresa respondeu
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased w... Ver mais
A empresa respondeu
Staff were really helpful and friendly, we were kept informed by text or email of what stage the bed was at, delivery was great on time and professional
Detalhes da empresa
Sobre Bensons For Beds - Ipswich110
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, Reino Unido
- 1473271142
4,9
Excelente
299 avaliações
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Staff could have been more helpful
The bed choosing experience was ok. The staff not very helpful, lack of wanting to discuss my bed needs. With a bit of direction, I would have probably gone for a better quality mattress & a slightly larger bed (queen) but I felt they wanted to sell me the 1st bed I looked at.
23 de outubro de 2023
Excellent service by an extremely…
Excellent service by an extremely experienced and knowledgeable salesman. Full marks and will recommend him and Benson Beds unreservedly.
4 de outubro de 2023
Headboard central.
Went in for a looking for a headboard, and came out with two. Excellent service from Craig who pointed out the best options. Cannot fault, will return for a mattress.
3 de outubro de 2023
New mattress
We knew exactly what we wanted but the chap who took our order was very helpful and clear with the costs for our purchase
25 de setembro de 2023
Staff were very helpful and took time…
Staff were very helpful and took time to explain the various types of beds and were very patient with us
14 de setembro de 2023
Member of staff Craig was extremely…
Member of staff Craig was extremely helpful in helping us choose the right mattress and bed, would highly recommend this store.
11 de setembro de 2023
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Bensons For Beds - Ipswich110
Thank you for your 5* review! -Team Bensons
Resposta da Bensons For Beds - Ipswich110
Thank you for taking the time to leave us some feedback! -Team Bensons
Very helpful friendly staff
Very helpful friendly staff, not pushy, excellent service
3 de setembro de 2023
Resposta da Bensons For Beds - Ipswich110
Thank you for taking the time to leave us some feedback! -Team Bensons
great service ...eventually
the young lady who assisted me gave clear and concise answers to my questions and was most helpful.
Only down side was that the more elderly salesperson made no attempt to approach whilst I was in the premises (and this was for about 20 mins) and the young lady kindly stopped hoovering and came to ask me if I needed some assistance. Some customer focus is needed by this gentleman
4 de setembro de 2023
Resposta da Bensons For Beds - Ipswich110
Thankyou for your review, we are very grateful for your feedback and will ensure that this is fed back to the store - Team Bensons
No pushy sales
I liked the fact that there wasn’t any pushy sales when purchasing our goods. Kevin introduced himself but allowed us to browse at our leisure. He was very knowledgeable on all the products.
29 de agosto de 2023
Resposta da Bensons For Beds - Ipswich110
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Staff were friendly and helpful
Staff were friendly and helpful, my son got to lay on all the beds and choose what he wanted, his mattress should be with us in 3 weeks
29 de agosto de 2023
Resposta da Bensons For Beds - Ipswich110
Thank you for taking the time to leave us a review! -Team Bensons
Very friendly helpful service
28 de agosto de 2023
Resposta da Bensons For Beds - Ipswich110
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Very friendly sales assistant that was…
Very friendly sales assistant that was not pushy. Explained all aspect of item and offered different recommendations. Really helpful and would use again.
26 de agosto de 2023
Resposta da Bensons For Beds - Ipswich110
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Really helpful and understanding of our…
Really helpful and understanding of our needs, not pushy nor domineering. Excellent service from Craig.
Thank you so much
12 de agosto de 2023
Resposta da Bensons For Beds - Ipswich110
Hello Mrs Church,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Craig can be given the credit he deserves. - Team Bensons
Fantastic Salesperson
The salesman was fantastic. Helpful without being pushy. A great experience.
27 de julho de 2023
Resposta da Bensons For Beds - Ipswich110
Hello Hilary
Thank you for your lovely feedback! We are so pleased to hear that the service in store has been nothing short of amazing! We really appreciate you taking the time to leave some positive comments. - Team Bensons
Staff were very attentive and helped…
Staff were very attentive and helped with our concerns rather than just trying to push the most expensive item on us
1 de julho de 2023
Resposta da Bensons For Beds - Ipswich110
Hello Mr Belton
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
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