The manager Craig was incredible he helped us achieve our bed goals. When we needed a different headboad Craig sorted all of this out for us with no extra charge
A empresa respondeu
Localização
Trocar localizaçãoUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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Veja o que dizem as avaliações
The man who served us allowed us time to browse while making us aware he was available to help. He explained the difference between some of the mattresses to help us make an informed decision. We hav... Ver mais
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Product was delivered on time as promised. It feels and looks the same as advertised, I'm happy with it so far, however it needs to pass the test of time. Excellent customer service from the sales sta... Ver mais
A empresa respondeu
Craig was very knowledgeable about the products, friendly and helpful. He explained thoroughly about the delivery service giving us a date there and then. The selection of mattresses was very good an... Ver mais
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Detalhes da empresa
Sobre Bensons For Beds - Ipswich110
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, Reino Unido
- 1473271142
4,9
Excelente
329 avaliações
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Me and my husband went in looking for a…
Me and my husband went in looking for a bed which would suit us both and with the amazing help from Charlotte, we were able to walk away with exactly what we were looking for! Charlotte was very professional and friendly. We would definitely recommend shopping with bensons!
27 de setembro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Ipswich110
Thank you so much! We’re thrilled that Charlotte could help you find the perfect bed for both of you. She’ll be delighted to hear your kind words! Thanks for recommending Bensons—we can’t wait to welcome you back!
Take care,
Megan at Customer Care💜
Had a fantastic experience!
Had a fantastic experience at Besons in store, I believe it was Darren who assisted me!
I explained I wanted a bed I’d seen online however wanted to see in person and although the exact bed wasn’t in the store, he helped me look at everything that was similar and gave me lots of detail about finance options, warranty and great general advice regarding assembly.
The delivery team were very polite and helpful - a great experience all round. This is my second bed from the Bensons store in Ipswich and always recommend to my friends and family that they pop in if they are looking for a new bed!
5 de setembro de 2025
Resposta da Bensons For Beds - Ipswich110
Thank you for your glowing review! We are thrilled to hear that you had a fantastic experience at our store and were assisted by Darren. We are dedicated to providing top-notch service and are happy we could help you find the perfect bed and give you helpful advice. Thank you for choosing us for your second bed and for recommending us to your friends and family. We appreciate your support!
We had a problem with our mattresses…
We had a problem with our mattresses which took over 6 months to rectify with alot if fobbing off but when you finally sent someone to look at it then you were amazing and gave us options to replace which we did for a different mattresses which so far has been really good
6 de setembro de 2025
Resposta da Bensons For Beds - Ipswich110
We appreciate you bringing this to our attention. We're happy to hear that we were able to resolve the mattress issue and that you are enjoying the replacement. Thank you for your feedback.
Take care,
Megan at Customer Care
the salesman was very helpful and…
the salesman was very helpful and knowlagble very pleasant attitude
4 de setembro de 2025
Resposta da Bensons For Beds - Ipswich110
We're happy to hear that our salesman was helpful and knowledgeable and had a pleasant attitude. We appreciate your positive feedback, Megan at Customer Care
Bensons for beds always
Friendliness, helpfulness and curtesy. Not only in the shop/ showroom but on delivery too.
Nothing too much trouble.
Second to none.
31 de julho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Ipswich110
Thank you for the glowing review! We're delighted to hear that our team's customer service went above and beyond your expectations. We strive to make every step of your shopping experience as friendly and hassle-free as possible. It's our pleasure to assist you, Megan at Customer Care
Very helpful and knowledeable
All the staff at Bensons for beds Ipswich Ransoms Euro Park. We're absolutely amazing can't rate them enough.They went above and beyond to help my husband and I. I highly recommend them.
12 de julho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Ipswich110
Thank you for the kind words and recommendation! Our team at Bensons for Beds in Ipswich Ransoms Euro Park strives to provide exceptional service to all our customers. We are thrilled to hear that we were able to exceed your expectations and help you and your husband find the perfect bed. It was a pleasure seeing you and we hope to see you again soon, Megan at Customer Care
Good advise and knowledgeable staff
Good advise and knowledgeable staff. Not pushy.
12 de julho de 2025
Resposta da Bensons For Beds - Ipswich110
Thank you for your positive feedback! We strive to provide helpful advice and a no-pressure approach to our customers. We're glad you had a great experience with our knowledgeable staff, Megan at Customer Care
Very helpful and I was given options…
Very helpful and I was given options and advice on the mattresses I'm pleased on
7 de julho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Ipswich110
We are thrilled to hear that our team was able to provide you with helpful advice and options for your mattress needs! Your satisfaction is our top priority. Thank you for choosing us, Megan at Customer Care
Very helpful and pleasant assistant. Excellent customer service.
Very helpful and pleasant assistant. Easy to order.
5 de julho de 2025
Resposta da Bensons For Beds - Ipswich110
Thank you for your kind words! Our team strives to provide excellent customer service and make the ordering process a breeze. We appreciate your support, Megan at Customer Care
Great customer service
Great customer service, wonderful delivery guys John H and Steven B excellent
17 de junho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Ipswich110
We're happy to hear that you received great customer service and that our delivery team were excellent! We appreciate your positive feedback. Take care, Megan at Customer Care.
Great Deal
Helpful, pleasant, knowledgeable are the three words I would use, what more do you need, nothing.
17 de junho de 2025
Resposta da Bensons For Beds - Ipswich110
We're happy to hear that you found our team helpful, pleasant, and knowledgeable! We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
Resposta da Bensons For Beds - Ipswich110
Thank you for sharing your amazing 5 star review for us Mark. Take care, Megan at Customer Care
Thank you Shane and team
Thank you to Shane and the whole team on Sunday for helping us choose our perfect bed for the second time. They were helpful, informative with a relaxing feel and fab humour which is so rare these days. Thank you again.
1 de junho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Ipswich110
We appreciate you choosing us again Nicole! We are so happy to hear that our team provided helpful information and a relaxing, humorous atmosphere while assisting you in finding your perfect bed. Thanks for your kind words, Megan at Customer Care
Good purchasing experience
I found the staff very helpful when choosing my new bed, and the follow up communication by email was excellent. Delivery was delayed due to a road traffic accident but a new delivery date was very quickly planned. I can recommend Bensons on the quality of service I received.
9 de maio de 2025
Resposta da Bensons For Beds - Ipswich110
Thank you for choosing Bensons for your new bed! We are so happy to hear that our staff provided helpful service and that our follow-up communication was excellent. We apologize for the delivery delay, but we are glad to have quickly arranged a new delivery date for you. Your recommendation means a lot to us!
Over experience
The sales assistant was helpful and polite. Gave us all the information we needed.
14 de maio de 2025
Resposta da Bensons For Beds - Ipswich110
Thank you for your positive review! Our team takes pride in providing excellent customer service and we are delighted to hear that our sales assistant was able to assist you with everything you needed. We look forward to serving you again in the future!
Staff were very helpful we said what we…
Staff were very helpful we said what we wanted and got a great bargain
7 de maio de 2025
Resposta da Bensons For Beds - Ipswich110
Thank you so much for your kind words! Our team is committed to providing excellent service and finding the best deals for our customers. We're glad we could help you find exactly what you were looking for at a great price. We appreciate your business! Sleep well,
Team Bensons💜
The Salesman who was very helpful
6 de maio de 2025
Resposta da Bensons For Beds - Ipswich110
Thank you for taking the time to leave us a review! We are so glad to hear that our salesman was helpful in catering to your needs. It's our goal to provide exceptional service to all our customers. We hope to have the opportunity to see you again in the future!
Sleep well, Team Bensons💜
Great customer experience
The personal attention given to us by Charlotte was a main reason of us purchasing. Attentive but not pushy letting us browse and always being available when questions needed answering. The quality of products is not in question as we have purchased from here in the past.
22 de abril de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Ipswich110
Thank you for your review! We are so happy to hear that Charlotte's personal attention played a key role in your purchase. We strive to provide excellent service and quality products to all of our customers. Looking forward to seeing you again in the future!
Sleep well,
Team Bensons💜
Buying new mattresses
The salesman was very informative and patient to explain the different types of mattresses to aid in our choices
14 de abril de 2025
Resposta da Bensons For Beds - Ipswich110
We are thrilled to hear that our salesman provided you with helpful information and patience during your mattress shopping experience! We strive to educate our customers and assist in making the best decision for their needs. Thank you for choosing our business! #customersatisfaction #mattressshopping
Went out
Went out l
Needing a new mattress for our bed. Shop Assistant was very knowledgeable about the products he sold. No hard sell . Asked us the right amount of questions.
Was not pushy was happy to move mattresses about so we could try them on a divan . Would recommend
31 de março de 2025
Resposta da Bensons For Beds - Ipswich110
We're glad you enjoyed your experience finding a new mattress. It's great to know the shop assistant's knowledge and helpful approach made your decision easier. We appreciate your recommendation, Megan at Customer Care
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