Bensons For Beds - Keighley233 Avaliações 

268
O TrustScore é 5 de um total de 5

4,8

Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I needed a sofa bed. Everything that IKEA had was too big for my second bedroom. My partner suggested Bensons so we looked at their website. They had exactly what I needed. We visited the Keighley... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to ch... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Experience in the shop could not have been better! However, delivery date was moved twice, once for lack of availability and the second because they had left part of the order in Scotland! Purchased... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Felt comfortable browsing round.Sales assistant was very friendly and knowledgeable. Was advised to try different mattresses as not all the same.Bright clean and airy store. Plenty of variety on types... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. Loja de Camas
  3. Loja de Roupas de Cama
  4. Loja de colchões

Sobre Bensons For Beds - Keighley233

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, Reino Unido

  • 1535663079

4,8

Excelente

O TrustScore é 5 de um total de 5

268 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(268)

25.606 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Bensons for Beds

Experience in the shop could not have been better!
However, delivery date was moved twice, once for lack of availability and the second because they had left part of the order in Scotland! Purchased early January, delivery middle March!
The delivery team were polite and efficient, but after they left i found s large mark on the landing wall. This will paint out but I wish they had told me about it. The product is , however, very good.

19 de março de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

Thank you for your detailed feedback! We’re delighted to hear your in‑store experience was excellent. We’re very sorry, however, for the delays to your delivery — and for the mix‑up with part of your order. That certainly isn’t the smooth process we aim for.

We’re glad the delivery team were polite and efficient, though we apologise for the mark left on your wall and that it wasn’t mentioned at the time.

It’s great to know you’re pleased with the product itself, and we truly appreciate your patience and honesty — it helps us improve,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Iby greeted us with a smile

Iby greeted us with a smile. He was courteous, well informed on his product knowledge and very patient with us as we made our choice of mattress.
An excellent ambassador for your company.

21 de março de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

Thanks for the lovely review Mr Hutchinson! So glad Iby greeted you with a smile and guided you so patiently. Enjoy your new mattress,
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Great Service and communication

Great Service and communication. Delivery was so smooth

15 de março de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

Thank you for your review Rachel! So glad to hear you had great service and communication — and even happier the delivery went so smoothly
Thank you for choosing us,
Megan at Customer Care🚚✨

Avaliado com 5 de um total de 5 estrelas

First Class service from Bensons For Beds, Keighley Store.

From first stepping into the Keighley store and being greeted by Malika, we were sold on the fact we had chosen Bensons for Beds. We explained that both myself and my hubbie had back problems and required a suitable . What Malika didn't know about all the beds in the store you could write on a stamp. She was an absolute pleasure to discuss all the attributes of each bed with and the one she chose for us was absolutely the right decision for us. She is undoubtedly a credit to Bensons for Beds and even the fact she only works Friday, Saturday & Sunday is amazing as she is so knowledgeable. As I was with my daughter on the day I returned the next day with my husband so he could try the bed for himself. We were both sold on it and, once again, greeted welcomingly by Bibi, the Store Manager who was equally delightful to deal with. On both occasions we were not hassled or pushed at all, just guided with expert opinions.
Credit goes to both of them for fantastic Customer Service and we would not hesitate to recommend Bensons For Beds at Keighley. You will not be disappointed.
We not only purchased the most expensive mattress in the store, my hubbie also added a pillow to the order and after sleeping on the mattress for 2 nights haven't slept so well in a long time.
The delivery was in 4 days, brilliant, and the two delivery men, Nick and Steven were equally delightful and professional, bringing the mattress into our ground floor flat and taking the packaging from the mattress and taking that away, they also placed the mattress onto our bed base and gave advice to just let it settle for a while before dressing it. I offered them a cup of tea or coffee but they declined as they had more deliveries to make.
A truly great service all round.
Thank You Bensons For Beds and Well Done.
Regards
The Splains, Ilkley.

8 de março de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

Thank you so much for taking the time to share such a wonderful and detailed review. We’re truly delighted to hear that your experience at our Keighley store was so positive from the very first moment you stepped through the door.

From guidance and expertise in store, to fast delivery and a smooth setup at home — we’re thrilled everything came together so well for you. Thank you again for your kind words and for recommending Bensons for Beds Keighley. We wish you many nights of comfortable, restorative sleep
Megan at Customer Care💜

Avaliado com 5 de um total de 5 estrelas

Good service

There was plenty of communication prior to delivery and on the day they arrived on time and were very efficient and helpful.

1 de março de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

Adrianb,

We appreciate you taking the time to leave us a review! We're so happy to hear that you received plenty of communication and that our team was efficient and helpful.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Bedding box.

Very helpful, didn't try to push anything else, our order was dealt with very quickly.

27 de fevereiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

Guest,

We appreciate your positive feedback! We're so happy to hear that you found our team helpful and that your order was dealt with quickly, without pressure.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Very happy with our bed!

The staff at Bensons were very knowledgeable and didn't push us into buying the wrong bed. They made sure that the bed we chose was the right one for our needs and l would recommend them to anyone. The two guys who came to assemble the bed were very careful not to damage anything and performed it very professionally,especially Haris Ahmed.

13 de fevereiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

Sean Hagyard,

We appreciate your positive feedback! It's great to hear that our staff's knowledge ensured you found the perfect bed for your needs. We're also pleased the assembly team, especially one member, were careful and professional. Thank you for recommending us!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Excellent service

Arrived on time
Placed the items in the designated room. Courteous Excellent service

21 de fevereiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

Anthony Atwell,

We're happy to hear that our team provided excellent and courteous service and delivered your items on time to the correct room. Thank you for your feedback.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, great communication with the buyer.
Highly recommended.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

Mr Ostrowski,

We appreciate your recommendation and are so pleased to hear you received excellent customer service and great communication.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Great service and good quality product…

Great service and good quality product 5*

15 de fevereiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

We're happy to hear that you had a great experience with our service and product. Thank you for your positive feedback!

Stewart - Team Bensons

Avaliado com 5 de um total de 5 estrelas

Approached by staff and discussed…

Approached by staff and discussed requirements. Then given time to explore and try beds. Questions answered and information clear.

15 de fevereiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

We're happy to hear that our staff met your needs and provided clear information while you explored our beds. Thank you for your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Great showroom service without being…

Great showroom service without being pushy. Delivery service was excellent.

15 de fevereiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

We appreciate your positive feedback! We're happy to hear that you received great showroom and delivery service without feeling pressured.

Stewart - Bensons Team

Avaliado com 5 de um total de 5 estrelas

Not a lot to say great service from the…

Not a lot to say great service from the first time we walked into the store up to and including the delivery personnel well done to all concerned

29 de janeiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

We appreciate you sharing your experience! We're happy to hear that you received great service from our store through to the delivery. Thank you!

Avaliado com 5 de um total de 5 estrelas

Service was really good and staff…

Service was really good and staff helped us to choose the exact mattress we’re looking for

11 de fevereiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

We're so happy to hear that our staff provided really good service and helped you choose the exact mattress you were looking for!

Avaliado com 5 de um total de 5 estrelas

Chris and James were brilliant

Chris and James who made the delivery did a stellar job, called when they were delayed, wrapped their shoes with overshoes and placed the mattress on my son’s bed. They were friendly with brilliant customer service.

7 de fevereiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

We're happy to hear that the delivery team did such a stellar job! It's great that they called about the delay and were so careful and friendly while placing the mattress. Thanks for your review.

Avaliado com 5 de um total de 5 estrelas

Excellent

Chris and James kept me updated with everything. Provided excellent service.

5 de fevereiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

We appreciate you sharing your feedback with us. We are so glad to hear you received excellent service and were kept updated.

Avaliado com 5 de um total de 5 estrelas

Really helpful and friendly staff would…

Really helpful and friendly staff would highly recommend buying from Bensons

6 de janeiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

We're happy to hear that our helpful and friendly staff made your buying experience a positive one. Thank you for your positive review – Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

Excellent salesperson

Excellent salesperson

2 de janeiro de 2026
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

Thank you for your feedback! We’re thrilled to hear you had an excellent experience with our salesperson.
Come back and visit us anytime!
Megan at Customer Care

Avaliado com 5 de um total de 5 estrelas

Super helpful sales person

Super helpful sales person. Not pushy and gave us the info we needed

31 de dezembro de 2025
logotipo da Bensons For Beds - Keighley233

Resposta da Bensons For Beds - Keighley233

We’re so glad you had a helpful, no-pressure experience! That’s exactly what we aim for. Thank you for your positive review – Lauryn at Customer Care 💜

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