I went into the store looking for a new bed, but was still very much at the browsing stage. I left with absolutely no doubt that I’d bought exactly what I wanted, and at a very competitive price. Am... Ver mais
A empresa respondeu
Unit 2 Crown Point Rp, Junction Street, LS10 1ET Leeds, Yorkshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I went into the store looking for a new bed, but was still very much at the browsing stage. I left with absolutely no doubt that I’d bought exactly what I wanted, and at a very competitive price. Am... Ver mais
A empresa respondeu
Great experience in the showroom in Leeds. The salesman was very professional and knowledgeable. The delivery guys were also professional and helpful. The bed is lovely and just what we wanted. Only s... Ver mais
A empresa respondeu
Excellent service from Bensons, from Gill talking us through our options at the Leeds Crown Point store and processing our order for us, to our mattress being delivered by Colin and Luther in Leeds. T... Ver mais
A empresa respondeu
Initially dealt with Jane, then Gill. Both extremely professional, friendly, knowledgeable...no hard sell, very calm, none pressured exchange, answered all my questions, encouraged me to try several... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 2 Crown Point Rp, Junction Street, LS10 1ET, Leeds, Yorkshire, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely amazing, the lass what helped us find a new mattress was fabulous.

Resposta da Bensons For Beds - Leeds Crown Point492
Amr was extremely helpful .helping us make sure we selected thr right mattresses .we tried all different types and was very thorough .couldn't have helped us enough

Resposta da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492
We visited yesterday with no idea on what kind of mattress we needed. However, Olivia was extremely helpful and friendly! she made the experience enjoyable and informative which led to us finding the perfect mattress. Her demeanour made us feel so comfortable and was like talking to a friend that wanted the best for us. Amazing customer service from Olivia, will 100% be returning.

Resposta da Bensons For Beds - Leeds Crown Point492
I bought an igel side sleeper pillow yesterday and when I opened it that night, it was completely different from those I tried in store. It is hard like a stone, high like 3 standard pillows stacking up and not temperature regulating at all. I feel even hotter when using it. I called the store this morning and the lady who helped me yesterday then told me for the first time that it took couple of months to get to the condition of the samples. That means I have to deal with at least few months sleepless nights before I “may” get what I have experienced in store. I felt like being scammed cuz it doesn’t even a bit look like the samples I tried in store and why hadn’t I been told it took a few months for the pillow to be ready for use before I made the purchase. What is even worse is that unlike the samples in store, it doesn’t look like a gel pillow at all! But there is nothing I can do cuz it is not returnable though it costs £80. I will never go back to Bensons for beds again. So be careful! Just hope no one will get the same frustration.

Resposta da Bensons For Beds - Leeds Crown Point492
As soon as we walked in we were greeted by the lovely Sonya, she was so pleasant and easy to talk to. She asked us what we wanted and asked us if we would like to try different beds and choose our pillows of choice. She gave us amazing advice on the kinds of beds there were and what would be best suited is and our bodies as we had tried the different kinds of mattresses on the machine and what was within our price range. When we chose the mattress we wanted she was happy to take us over to her desk and help us by telling each price of delivery, cleaner, and more! It was so nice to have someone in customer service who listened and understood what we both wanted and were able to help us. The experience was great and we definitely would come back again thanks to her.

Resposta da Bensons For Beds - Leeds Crown Point492
The gentleman name Amar in the crown point store was very helpful

Resposta da Bensons For Beds - Leeds Crown Point492
Shannon was first rate explaining everything but not pushy

Resposta da Bensons For Beds - Leeds Crown Point492
The help i got from Gill was extremely. Even when it seemed impossible for us to buy she assisted until we managed

Resposta da Bensons For Beds - Leeds Crown Point492
When i came looking for bed, I was attended by a lady called Sonia, she's been really great and very helpful, she guided me through to everything, I really appreciate her customer service

Resposta da Bensons For Beds - Leeds Crown Point492
From entering the store we were made to feel welcome. Jane was there helping us all the way. She even waited for my son to arrive to look at bed bases so we could place the order together as the delivery is to the same house. Very informative and super friendly, well done Jane excellent customer service 👏

Resposta da Bensons For Beds - Leeds Crown Point492
staff informative, helpfull and was quick to order no messing about
Gill made the experience easy and was very friendly

Resposta da Bensons For Beds - Leeds Crown Point492
Great service from Sonya. We were given the space to browse and make our choice, then Sonya was quickly on hand to answer our questions. Her interaction with our teen selecting her bed, was fantastic. Looking foward to our delivery. Thank you

Resposta da Bensons For Beds - Leeds Crown Point492
Lovely Shop and great staff, everyone was really helpful and so patient with my Mum

Resposta da Bensons For Beds - Leeds Crown Point492
Only popped in for a try of some mattresses and ended up buying one. All staff were really friendly and helpful and the fantastic deal we got on our chosen mattress was a bargain!! Don't normally like going in these places but our visit was great!! Well done to your fantastic staff on the day.

Resposta da Bensons For Beds - Leeds Crown Point492
Excellent service from the staff in the Leeds crown point showroom to the delivery and assembly
Very pleased

Resposta da Bensons For Beds - Leeds Crown Point492
Jane was very informative and helpful without being pushy

Resposta da Bensons For Beds - Leeds Crown Point492
When buying our mattress we were greeted by Amr in store at the Leeds, Crown Point branch - very professional and friendly, helped us find the perfect mattress for us, which wasn't easy as I have a hip problem. He was patient and very knowledgeable. Mattress is absolutely lovely now weve had it for a week I am so glad we got it!
Also, i want to mention the delivery- faultless, communication was spot on, bang on time & superfriendly. Stew & Lee were great, very quick to lug it upstairs and were also very interactive with our 4 year old, which was lovely!
Thanks so much to everyone involved. Will 100% recommend to anyone who needs a mattress.
Thanks
Katrina

Resposta da Bensons For Beds - Leeds Crown Point492
A very good service from start to finish. Everything went smoothly. Staff very informative and helpful. Delivery guys great.

Resposta da Bensons For Beds - Leeds Crown Point492
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.